Columbus, Ohio, United States · On-site
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Skills: Customer service, Communication, Interpersonal skills, Property management systems, Point of sale systems
Columbus, Ohio, United States · On-site
$16/hr–$24/hr
The Starting Hourly Rate / Salario por Hora Inicial is $16.25 USD per hour. The Pay Range / Rango salarial is $16.25 USD - $24.40 USD per hour. Effective, 09/20/26 to 01/02/2027, non-exempt team members will be eligible …
Skills: Inventory management, Stocking, Guest service, Process efficiency, Communication
Columbus, Ohio, United States · Hybrid
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further…
Skills: Emergency Management, Strategic Leadership, Continuity Of Operations, Hazard Vulnerability Analysis, Incident Command
Columbus, Ohio, United States · On-site
$50k–$150k/hr
Automotive Lead Technician Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have jo…
Skills: Automotive repair, Brake repair, Strut replacement, Shock replacement, Routine maintenance
Columbus, Ohio, United States · On-site
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Skills: Project management, IT portfolio management, Microsoft Office, Excel pivot tables, Microsoft Project
Columbus, Ohio, United States · On-site
<p style="margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Job Title:</span></strong><span style="font-siz…
Skills: Equipment setup, Preventive maintenance, Troubleshooting, Packaging line operation, cGMP compliance
Rockport, Indiana, United States · On-site
$88k–$151k/yr
Job Posting End Date 09-22-2026 Please note the job posting will close on the day before the posting end date Job Summary Manage, or assist in the management of, base, intermediate, and/or complex projects and progressiv…
Skills: Project management, Construction management, Budgeting, Scheduling, Risk management
Columbus, Ohio, United States · On-site
Overview: Pay starting at $36.90, Pay will Commensurate with Experience Monday - Friday 8:00-4:30 with rotating weekends on call. Job Description Summary: Provides education, experiences, and care coordination services f…
Skills: Diabetes management, Patient education, Care coordination, Customer service, Communication skills
Columbus, Ohio, United States · On-site
Job DetailsJob Location: Columbus, OH 43207Join PrimaryOne Health and be a part of something special— help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providi…
Skills: Project Management, Project Planning, Technical Advice, Management Advice, Analytics
Columbus, Ohio, United States · On-site
Overview Experienced Assistant Maintenance Supervisor wanted! The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college student…
Skills: Plumbing, Electrical Repair, HVAC, Heating System Repair, Carpentry
Columbus, Ohio, United States · On-site
Overview Dedicated Groundsperson wanted! The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country …
Skills: Pruning, Landscape Maintenance, Mulching, Trash Collection, Snow Removal
Columbus, Ohio, United States · Hybrid
$50k–$65k/yr
Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corp…
Skills: Quality inspection, Fabricated parts inspection, Engineering drawings interpretation, Measurement methodologies, Calipers
Columbus, Ohio, United States · On-site
$182k–$331k/yr
<p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Location: </strong>Columbus OH, Bedford, OH or Cherry Hill, NJ</p><p style="margin: 0in 0in 8pt; line-height: 11…
Skills: Executive leadership, Capital project management, Pharmaceutical manufacturing, Strategic planning, Engineering management
Lowe's Companies, Inc.Columbus, Ohio, United States · On-site
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Skills: Order fulfillment, Forklift operation, Inventory management, Customer service, Safety compliance
Lowe's Companies, Inc.Columbus, Ohio, United States · On-site
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Skills: Order fulfillment, Forklift operation, Inventory management, Customer service, Retail technology
Columbus, Ohio, United States · Hybrid
$112k–$131k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Fraud investigations, Team leadership, Performance management, Regulatory compliance, Risk management
Lowe's Companies, Inc.Columbus, Ohio, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram reading, Display setup, Customer service, Inventory management
Lowe's Companies, Inc.Columbus, Ohio, United States · On-site
Essential Functions: Customer Service •Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs •Seeks out customers to understand his/her need…
Skills: Customer service, CDL Class A, CDL Class B, Delivery operations, Vehicle inspection
Columbus, Ohio, United States · On-site
$13/hr–$14/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Columbus, Ohio, United States · On-site
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Skills: Training development, Leadership, Mentoring, Performance management, Regulatory compliance
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The Guest Service Agent is responsible for providing exceptional customer service during guest check-in and check-out while managing reservations and billing. They also coordinate with various hotel departments to ensure smooth operations and maintain high standards of cleanliness and guest satisfaction.
Candidates should have previous experience in hospitality, retail, or customer service and possess strong communication and interpersonal skills. Proficiency in PMS and POS systems is preferred, along with the ability to work flexible shifts including weekends and holidays.
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
What you’ll be doing
What you’ll do
Welcome guests warmly and provide exceptional customer service during check-in, check-out, and throughout the guest stay.
Assist guests with reservations, room assignments, billing inquiries, hotel information, and special requests.
Process guest transactions, payments, and cash handling procedures accurately using PMS (Property Management System) and POS (Point of Sale) computer systems.
Respond quickly and professionally to guest concerns, service requests, and guest recovery situations to ensure guest satisfaction.
Maintain strong knowledge of hotel amenities, services, local attractions, promotions, and loyalty programs.
Coordinate closely with Housekeeping, Engineering, Food & Beverage, and hotel leadership teams to support smooth hotel operations.
Assist with room inventory management, upselling opportunities, and operational communication across departments.
Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
Follow hotel operational procedures, brand standards, safety guidelines, and guest service expectations at all times.
Support VIP arrivals, group check-ins, and special guest experiences as needed.
Any other duties as assigned.
The essentials
Previous hotel, Front Desk, hospitality, retail, restaurant, or customer service experience preferred.
Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
Ability to multitask and thrive in a fast-paced hospitality environment.
Experience using PMS systems, reservations platforms, POS systems, and handling cash transactions preferred.
Strong attention to detail, organization, and problem-solving skills.
Positive, collaborative, and service-focused mindset.
Ability to handle guest concerns professionally and create positive guest experiences.
Flexible availability including mornings, evenings, weekends, holidays, and overnight shifts as needed.
A passion for hospitality, teamwork, guest engagement, and creating memorable stays for every guest.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels. Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in! As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
