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Full-time
bachelor degree, professional certificate
Posted 30d ago
~40 hrs/week
Responsibilities
Provide primary technical support for end users and manage the deployment of information system technology at business unit and job site locations. Act as a liaison between Information Services and the business to resolve advanced network and hardware issues while maintaining infrastructure documentation.
Requirements
Requires a Bachelor's degree in a related field or equivalent certifications with at least 3 years of progressively responsible experience. Must demonstrate proficiency in Windows Server, Active Directory, and LAN/WAN environments.
Full job description
Division:
Columbus Main
Project Location(s):
Columbus, OH 43215 USA
Minimum Years Experience:
Travel Involved:
Job Type:
Regular
Job Classification:
Experienced
Education:
Job Family:
Information Services
Compensation:
Salaried Exempt
Position Description: Primary support for end users on all technology or systems related issues at the local level. Plan, coordinate, and deploy information system technology at business unit and job site locations. Act as liaison between Information Services and the business for technology implementation.
Essential Duties & Responsibilities:
Independently troubleshoot and resolve end user issues in the areas of voice, data, applications, commercial software, workstation configuration and problem resolution.
Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within business unit.
Manage equipment vendors, supplying computers and services necessary for the operation of the business unit.
Manage and advise on end user hardware and software requests and identify appropriate options based on software or system functional specifications.
Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission critical business unit infrastructure.
Develop and maintain up-to-date documentation of the local technology infrastructure.
Enforce Turner's information services policies, procedures, and standards relating to infrastructure systems, components, applications and services.
Manage and control the allocation of mobile device equipment.
Initiate and implement projects following Turner IS methodology for Change Management including scope, schedule and budget.
Document and resolve escalated end user issues; provide continuous updates on the status of resolution efforts.
Provide information services briefings during management meetings.
Train end users on Turner standard software tools.
Manage inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
Perform other duties as necessary.
#LI-TC1
Qualifications:
Bachelor’s degree in information services, computer science, operations, management, or a related field and minimum of 3 years of progressively responsible experience in a directly related area, where both professional and management capabilities have been clearly demonstrated, or an equivalent combination of education, experience and appropriate certifications such as A+, Network+, MCP or MCSE.
Demonstrated proficiency with Windows Server administration, active directory and DNS.
Advanced knowledge of LAN/WAN computer environments and concepts.
Extensive knowledge of PC and peripheral support.
Experience supporting multiple desktop and laptop technologies
Demonstrated strong interpersonal and communication skills in a professional and effective manner.
Expertise using and supporting:
All versions of Windows.
Client server operations, security, networking topology, business recovery and their interrelationships.
All versions of Microsoft Office installation and support
Malware/spyware/anti-virus software
Multi-function Printer and Scanners
Android and iPhone
Windows wireless technology
Microsoft Service Center or equivalent ticket management system experience
Microsoft System Center Configuration Manager (SCCM) reports/ software automation
Demonstrated ability to apply lean principles and concepts
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position travels regularly by motor vehicle, and occasionally by train /air.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.
Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
Related keywords
Windows ServerActive DirectoryDNSLANWANA+Network+MCPMCSESCCMMicrosoft OfficeChange ManagementLean PrinciplesDisaster RecoveryClient Server OperationsNetworking Topology
Turner is a North America-based, international construction services company and is a leading builder in diverse markets
Industry
Construction
Company size
10,001+ employees
Founded
1902
Headquarters
New York, NY
LinkedIn followers
848,027
Turner is a North America-based, international construction services company and is a leading builder in diverse and numerous market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees and community.
OUR VISION
To be the highest value provider of global construction services and technical expertise.
Turner embraces a Lean management approach, and a culture that emphasizes collaboration, reliability of scheduling and delivery of the most value while consuming the fewest resources. Lean principles drive the efficient delivery of our services.
Turner recognizes the importance of innovation and fostering a culture of continuous improvement. A key element of our company vision is to develop and embrace emerging technologies and processes. As part of our effort to achieve this vision, Turner has a culture where employees share their ideas and engagement with one another to develop innovative ideas as well as evaluate and implement improvements at Turner.
Turner fosters a culture of diversity and inclusion in which all employees contribute creative ideas, seek challenges, and have the opportunity to grow. Our diverse and inclusive workforce positions the company to grow, enhances our presence in diverse markets, and helps us build enduring relationships with each other, industry partners, and our clients.
Turner understands the environmental, social, and economic impact of our activities and that it is our responsibility to conduct our business in a transparent and ethical manner that supports our goals for client service, community involvement, environmental performance, financial strength and employee health, safety and well-being. Our core values of integrity, teamwork and commitment guide our activities and we expect the organizations with which we do business to share our commitments.
Offices: 66 Hudson Blvd E, New York, NY 10001, US · 55 East Monroe Street, Suite 1430, Chicago, IL 60603, US · 8080 Park Ln, Suite 400, Dallas, Texas 75231, US · 3495 Piedmont Road, NE Building 11, Suite 700, Atlanta, GA 30305, US · 300 Frank H. Ogawa Plaza, Suite 510, Oakland, CA 94612, US