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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Connect with prospective travellers and agency partners to recommend and sell appropriate travel packages based on unique needs. Drive monthly sales targets while maintaining high customer service KPIs and managing booking issues with empathy.
Requires at least one year of front-line sales experience and a strong passion for travel and revenue targets. Candidates should possess excellent communication skills and the ability to work flexible shifts, including weekends.
About Us
Let’s go on an adventure together!
Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.
For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.
At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is.
Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.
Feel like this could be the right fit? We think so too, and we’re already way too excited to meet you.
We are searching for a number of Travel Contact Centre Sales Consultant's to join our Brisbane team! Known internally, as a Global Connection Officer (GCO) is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, trainer, problem solver, and company culture enthusiast all rolled into one!
Your mission as a GCO if you choose it, is to connect with our travellers and agency partners; recommending and selling them the right trips based on their unique needs.
This role is office-based where a set number of days is required by the region. You will therefore ideally live within a commutable distance to our office in Brisbane.
Reach monthly sales targets while driving exceptional customer service KPIs
Work with both speed and efficiency while consistently displaying compassion and care in every interaction
Handle any booking issues calmly and with empathy.
Differentiate your service to provide a uniquely G experience for our travellers
Connect with our prospective travellers both over the phone and via email.
Ask the right questions to ascertain the needs of each unique traveller.
Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates
Act at all times with the purpose of providing a life changing experience
Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
Make meaningful connections with both the global team (including over 100 GCOs) but also your travellers.
Required skills:
Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
A love of sales and travel
Experience using a GDS system, preferable but not mandatory
Superior selling skills & exceptional customer service skills are required
Excellent verbal & written communication skills
Problem solving/complaint resolution skills
Extensive geographical knowledge & travel experience
Flexible and energetic, with the ability to work independently as well as in a team environment
Ability to work varying shifts and weekends as required
Ability to navigate and use a variety of computer systems confidently with speed and efficiency
Understanding of, and identification with, G Adventures’ Core Values
Enjoy being a part of a global team
Competitive Total Rewards Package, including exclusive travel perks!
Additional days off, including on your birthday!
Vacation time for you to recharge
Enhanced Parental Leave
Meaningful Employee Recognition Program
Learning and Growth Opportunities
Employee Resource Groups
Applicable based on location
Please note that Artificial Intelligence (AI) is used in the selection or interview process.
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
Travel your heart out with small group adventures that bring the world closer. #TravelYourHeartOut
We’ve always believed that travel isn’t just about where you go — it’s about how it changes you. From the very beginning, we set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. Just real people, venturing out into the world with open minds, open hearts, and a sense of purpose. For over 35 years, we’ve been creating life-changing experiences that connect travellers with the communities they visit — not just passing through, but showing up with care, curiosity, and intention. We call it community tourism, and it’s been in our DNA since day one. But we’re not just a travel company. We’re a people company. Powered by the passion of our team, the heartbeat of our local partners, and the energy of every traveller who’s ever said “yes” to something new. To travel your heart out is to go all in. To move through the world with compassion, courage, and joy. It’s about embracing the bizarre, celebrating the beautiful, and connecting with something bigger than yourself. It means leading with love — for the planet, for people, and for the possibilities that come with saying let’s go. We don’t do this to fill passports. We do it to fill lives. To build connection. To create joy. To leave the world better than we found it — one step, one trip, one ripple at a time. This is travel that goes way beyond travelling. This is G Adventures. And we’re just getting started.
Offices: 19 Charlotte Street, Suite 200, Toronto, Ontario M5V 2H5, CA · 60 Bastwick Street, London, EC1V 3AT, GB
