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The Donation Conversation Specialist will lead sensitive discussions with families regarding organ and tissue donation to obtain formal consent. They will provide ongoing support to families throughout the donation process while working closely with health services across Metropolitan Melbourne.
Requirements
Candidates must be a Registered Nurse with AHPRA registration and tertiary qualifications in Critical Care Nursing. Experience in grief and bereavement support within a healthcare setting is essential, along with advanced negotiation and communication skills.
Full job description
Use your communication skills to support families, navigate critical conversations, and help save lives
Fixed-term Part time (60.8 hours per fortnight), opportunity until October 2027 (with potential for ongoing) with ideal hours 10am-6pm - Melbourne based + WFH
Offering salary circa $137K (FTE) + Superannuation + Salary Packaging
About the role
DonateLife Victoria (DLV) coordinates all organ donation across the state. A team of dedicated medical and nursing specialists work within Victorian hospitals to provide professional services and encourage best practice to increase organ and tissue donation rates.
Are you an exceptional communicator and want to play a vital role in supporting families during their most difficult moments, while helping to save and improve lives through organ and tissue donation? We invite you to become a Donation Conversation Specialist, a unique opportunity to increase the consent of organ and tissue donation across Victoria thus making a profound difference in the Victorian community.
In this pilot role you will use your outstanding communication skills and empathy to guide families through acute grief and bereavement, offering organ and tissue donation. Working closely with families and health services across Metropolitan Melbourne, you will lead sensitive conversations, obtain formal consent, and provide ongoing support throughout the donation process. Other responsibilities will include;
Conduct formal consent interviews with donor families, ensuring clarity and respect.
Increase organ and tissue donation consent rates across Victoria
Deliver clear, sensitive information about end-of-life processes to families
Facilitate remembrance activities and provide supportive materials
Sound interesting? Here’s what we are looking for;
A Registered Nurse with Donation Specialist Nurse experience with registration with AHPRA
Tertiary qualifications in Critical Care Nursing
Expert communicator ideally with experience in the grief and bereavement space in a Healthcare setting
Empathy, emotional resilience, and a calm, supportive approach with an ability to handle sensitive conversations with professionalism and compassion
Demonstrated ability to work independently and identify, assess and resolve problems with a solution focused mindset
Advanced negotiation skills and ability to communicate appropriately in time critical circumstances
Strong organisational skills with attention to detail in documentation and follow-up
Intermediate level computer skills
Hold a drivers licence and have the ability to travel to all Metropolitan Melbourne Health Services
This is a fixed-term full time opportunity until October 2027 working out of our Carlton, VIC, office + WFH.
Benefits and Wellbeing
We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.
In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:
Ability to purchase additional annual leave Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment 14 weeks paid parental leave - no waiting period for either parent Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone Plus, many more!
Is Donate Life and Lifeblood your reason? Apply NOW!
Next steps
Applications close by Wednesday 26th August.
We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.
Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at [email protected]. Sami can help with common questions, and if your question needs more support, it will be escalated to our Talent Acquisition team.
Please note: we can’t accept applications sent directly to this email address.
This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role.
Related keywords
Registered NurseAHPRACritical Care NursingOrgan DonationTissue DonationBereavementGrief SupportHealthcareConsentPatient AdvocacyClinical DocumentationNegotiationEmotional ResiliencePublic HealthEnd-of-life Care
Helping Australians be the healthiest they can through life-giving biological products like blood, tissue, organs & milk
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
West Melbourne, Victoria
LinkedIn followers
55,269
Australian Red Cross Lifeblood is a division of the Australian Red Cross. We’re an organisation committed to providing life-giving essence to support the everyday well-being of all Australians.
We’ll always be there for Australia. Not just by giving blood, but through our clinical excellence, commitment to education and our ongoing investment in research and development. We’re a team of experts who deliver safe, high quality products time and time again. We work tirelessly to develop innovative solutions; whether it be for blood, organ matching, tissue typing or donated breast milk. We’re here to support all Australians — from the youngest to the most vulnerable —when they need us.
We’re united through the power of humanity to build a healthier nation.
What we do is only possible through the generous donations of almost half a million unpaid voluntary donors.
They’re incredible. They’re indispensable. Without them, we can’t deliver the essential services critical to the health of Australians.
Offices: 100/154 Batman St, West Melbourne, Victoria 3003, AU
Helping Australians be the healthiest they can through life-giving biological products like blood, tissue, organs & milk
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
West Melbourne, Victoria
LinkedIn followers
55,269
Australian Red Cross Lifeblood is a division of the Australian Red Cross. We’re an organisation committed to providing life-giving essence to support the everyday well-being of all Australians.
We’ll always be there for Australia. Not just by giving blood, but through our clinical excellence, commitment to education and our ongoing investment in research and development. We’re a team of experts who deliver safe, high quality products time and time again. We work tirelessly to develop innovative solutions; whether it be for blood, organ matching, tissue typing or donated breast milk. We’re here to support all Australians — from the youngest to the most vulnerable —when they need us.
We’re united through the power of humanity to build a healthier nation.
What we do is only possible through the generous donations of almost half a million unpaid voluntary donors.
They’re incredible. They’re indispensable. Without them, we can’t deliver the essential services critical to the health of Australians.
Offices: 100/154 Batman St, West Melbourne, Victoria 3003, AU