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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
The QA Lead will oversee the end-to-end quality assurance and proofing process for creative and digital assets to ensure brand and regulatory compliance. They will also lead, mentor, and coach the QA team while driving continuous process improvements and quality culture.
Requirements
The ideal candidate must have 8–12+ years of experience in QA and proofreading, with a proven track record of leading QA teams. Strong expertise in digital asset validation, functional testing, and regulatory compliance is essential for this role.
Full job description
QA Lead / Manager
Job Location: Japan - on-site
Work Type: Work from office
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Client, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Client, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Client's high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want.
We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
QA Lead/ Manager
Role Summary We are seeking an experienced QA & Proofing Lead/Manager to lead the quality assurance and proofing function for creative and digital assets. This role will ensure all deliverables meet brand, regulatory, accessibility, and functional quality standards before release. The ideal candidate will establish QA best practices, lead a team of QA specialists, collaborate with cross-functional stakeholders, and drive continuous quality improvements across digital asset production. ⸻ Key Responsibilities (Must Have / The Person Will Be Responsible For) Lead the end-to-end Quality Assurance and Proofing process for creative and digital assets across multiple channels. Review and validate digital assets for accuracy, completeness, consistency, and adherence to brand guidelines. Perform functional QA across websites, emails, banners, landing pages, presentations, social media assets, and other digital materials. Verify content against approved source documents to ensure text, imagery, claims, references, and annotations are accurate. Conduct cross-browser, cross-device, and responsive testing to ensure optimal user experience. Validate hyperlinks, CTAs, forms, tracking codes, metadata, and digital functionality. Ensure compliance with regulatory, legal, accessibility (WCAG), and client-specific quality standards. Develop and maintain QA checklists, proofing guidelines, SOPs, and quality documentation. Lead root cause analysis for quality issues and implement preventive and corrective actions. Manage defect tracking, prioritization, and resolution using defect management tools. Mentor and coach QA team members while driving quality culture and continuous process improvement. Monitor QA KPIs including first-pass quality, defect leakage, turnaround time, and quality trends. Support audit readiness and ensure adherence to internal quality management systems. Recommend automation opportunities and AI-enabled QA solutions where applicable. ⸻ About You Required Experience 8–12+ years of experience in QA, Proofreading. Experience leading QA teams.
HealthMinds is a start-up healthcare advisory company based in Bangalore. We provide advisory services in the areas of establishing, operating and sustaining healthcare businesses, health economics, academic and commercial research services, public health consulting and healthcare communications & branding. Our team comprises of former top level government health department officials, academics of prominent medical institutions, business consultants and IT professionals.
Established in April 2012, we have, in a short span of time worked with established organizations such as the CII Karnataka Chapter, i2i Telesolutions, Elsevier, Telemedicine Society of India, HIMSS Asia Pacific India Chapter and the JSS University. We look forward to a successful and fruitful association with you, and our team would like to thank you for considering us as one of your probable vendors for this project.
Offices: 601H, 6th Floor, Beacon Tower, Brigade Twin Towers, No 11/1-4, Jai Industries Pipeline Road, Off Outer Ring Road, HMT Ward No 38, 6th Floor, Brigade Twin Tower, Bengaluru, Karnataka 560038, IN
Public Health ConsultingHealthcare Domain AdvisoryHealthcare Domain StartegyMarket Research & AnalysisHealthcare CommunicationsHealthcare BrandingPublic Sector Liaisonand Artificial Intelligence