Baltimore, Maryland, United States · Remote Solely
$45k–$65k/yr
Entry level
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$45k–$65k/yr
Full-time
Comprehensive training, Onboarding, Access to booking tools, Flexible remote schedule, One-on-one support
Posted 9d ago
~40 hrs/week
Remote in Baltimore, Maryland, United States
Responsibilities
The role involves assisting clients with travel planning, booking coordination, and service selections. You will also provide customer support via email and phone while maintaining accurate client documentation.
Requirements
Candidates should possess strong communication and organizational skills with a detail-oriented approach. No previous experience is required as full training is provided for this remote position.
Full job description
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.
Responsibilities:
Assist clients with organizing booking details, dates, preferences, and service selections
Provide customer support through email, phone, and messaging in a professional manner
Help gather and maintain information needed for reservations and itinerary support
Coordinate booking details and follow up with clients as needed
Maintain accurate notes, client profiles, and documentation within our systems
Respond promptly to client questions and provide helpful guidance
Stay informed about available destinations, suppliers, and experience options
Support administrative tasks related to planning and booking services
Work collaboratively with the team to ensure a smooth and positive client experience
Skills & Qualifications:
Strong customer service and communication skills
Organized, detail-oriented, and comfortable using online tools
Ability to work remotely and manage your own schedule
Professional, dependable, and proactive
No previous experience required — full training is provided
What We Provide:
Comprehensive training and onboarding
Access to booking tools, systems, and resources
Flexible remote schedule
One-on-one support and continued guidance
A positive, team-focused work environment
Work Environment:
This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.
Unforgettable Destination Weddings! We put together a perfect getaway for every Bride, Groom & all guests!
Industry
Travel Arrangements
Company size
11-50 employees
Founded
2019
Headquarters
Bel Air
LinkedIn followers
678
✨Dream. Say "I Do." Celebrate. – Your Perfect Destination Wedding Awaits!✨
Imagine exchanging vows on a sun-kissed beach, in a lush garden paradise, or aboard a luxury cruise ship, surrounded by your loved ones — with every detail seamlessly planned to perfection.
At Destination Knot, we specialize in turning your wedding dreams into reality. From breathtaking venues to unforgettable guest experiences, we make your destination wedding stress-free, personalized, and unforgettable.
💍 Why Choose Destination Knot?
🌴 Stunning Destinations: Whether you're dreaming of a tropical island escape, a chic European getaway, or an adventurous cruise, we’ve got you covered.
💫 Expert Coordination: We collaborate with top resorts, private venues, and cruise lines to match your vision, style, and budget.
✈️ Full-Service Planning: From flights and transfers to accommodations and activities, we manage every detail — making your entire journey smooth and memorable.
🎯 Flawless Execution: We work directly with on-site wedding planners to ensure your ceremony, reception, and every special moment are absolutely perfect.
❤️ Our Services Include:
✨ Venue selection tailored to your vision
🌺 Custom décor, floral arrangements & entertainment
📷 Photographer & videographer coordination
🍽️ Dining experiences, catering, and special menus
🚢 Cruise wedding planning for ultimate luxury
🎁 Guest accommodations, travel plans & excursions
🌟 Your Love Story, Your Way
We know that your love is unique — and your wedding should be too. Our personalized approach ensures your celebration reflects your style, your personality, and the memories you want to create.
💌 Let Us Handle the Details — You Focus on the Memories!
Contact The Destination Knot today and let us transform your dream wedding into an unforgettable reality.