Jobs in Frederick, MD (Now Hiring) — 885 open at 308 companies
Edgewater Federal Solutions, Inc.
Manager, Managed Services Support
Frederick, Maryland, United States · Hybrid
$115k–$125k/yr
Senior
Overview The Manager, Managed Services Support (MSS) is responsible for leading the delivery and support of the MSS team for internal and external customers. This position oversees customer facing infrastruucture and tec…
Skills: Managed Services, IT Operations, Infrastructure Management, Microsoft 365, Azure
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Skills: Companion Diagnostics, Cell Therapy Assays, FDA Regulatory Compliance, ISO 13485, ISO 15189
Position Summary: The Executive Director / Site Head of Precision for Medicine (located onsite in Frederick, MD) will be responsible to oversee the laboratory operations across 3 different functional groups in Frederick,…
Position Summary: The Executive Director / Site Head of Precision for Medicine (located onsite in Frederick, MD) will be responsible to oversee the laboratory operations across 3 different functional groups in Frederick,…
Skills: Laboratory Operations, FDA Compliance, IVDR, ISO 13485, ISO 15189
Position Summary: The Senior Director, Companion Diagnostics (sitting onsite in Frederick, MD) will be responsible for overseeing the laboratory activities for teams focused on supporting both commercially approved CDx s…
Skills: Companion Diagnostics, Cell Therapy Assays, FDA Regulatory Compliance, ISO 13485, ISO 15189
Description A Little About Us: Potomac Community Services has been serving individuals with mental health needs in person and in community for 25 years plus! Literally meeting people where they are and working alongside …
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Bascom Hunter is seeking an AI/ML Engineering Intern to support the development, optimization, deployment, and productization of machine learning models for aerospace and defense applications. The intern will gain hands-…
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Bascom Hunter is seeking a Software Engineering Intern to support the development, integration, and testing of software for aerospace and defense applications. The intern will gain hands-on experience supporting software…
Overview As a Senior Cost Manager at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast indu…
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Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For ove…
Skills: Cash handling, Customer service, Math skills, Adding machine operation, Written communication
ELITE
Diesel Technician
Frederick, Maryland, United States · On-site
Mid level
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WHO WE ARE Helena Agri-Enterprises, LLC is an innovator and service provider for agricultural and professional markets in the United States and around the world. We are one of America's only retailers and distributors wi…
About AEG: At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that: Invests in lead…
Skills: Patient care, Pre-testing procedures, Diagnostic testing, Electronic health records, Medical terminology
The best General Managers are the ones who think like owners... ...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreach. We reward GMs who re…
Skills: Store operations, P&L management, Business planning, Staff development, Customer service
Responsibilities The Geotechnical Field Technician performs field and laboratory testing in support of geotechnical and construction materials projects under the direction of project managers and senior staff. This role …
As Access Control Officer, you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible…
Sitemetric seeks a proactive, collaborative, bar-raising Shift Leader who will help lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone. We are look…
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$115k–$125k/yr
Full-time
bachelor degree, postgraduate degree
Paid Time Off, Holiday Pay, Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance
Posted 7h ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The manager will lead the day-to-day delivery and support of managed IT services for internal and external customers. They are also responsible for mentoring technical staff and driving strategic initiatives in cloud, infrastructure, and cybersecurity.
Requirements
Candidates must have at least 7 years of IT operations or managed services experience and 2 years of leadership experience. A bachelor's degree in a technology-related field is required, or an equivalent combination of education and experience.
Full job description
Overview
The Manager, Managed Services Support (MSS) is responsible for leading the delivery and support of the MSS team for internal and external customers. This position oversees customer facing infrastruucture and technical support and any future members of the MSS team.
The ideal candidate can work remotely but may be needed on-site at the Frederick MD or Reston VA offices for special operations.
Responsibilities
Service Delivery & Operations
Lead the day-to-day delivery and support of managed IT services for internal and external customers.
Creation and administration of Microsoft 365 and Azure tenants.
Creation and administration of CloudFlare security services.
Creation and administration of GooglefEnterprise Workspaces.
Leadership & Talent Management
Mentor, manage, and develop technical and service delivery professionals.
Establish performance expectations and accountability measures for team members.
Conduct performance reviews and support employee development planning.
Foster a collaborative, customer-focused culture emphasizing continuous improvement.
Client & Stakeholder Management
Serve as the primary escalation point for service-related issues.
Build strong relationships with customers, business leaders, vendors, and technology partners.
Conduct regular service reviews and communicate operational performance metrics.
Identify opportunities for service expansion, automation, and enhanced customer value.
Technology & Strategic Planning
Partner with IT leadership on infrastructure, cloud, cybersecurity, and digital transformation initiatives.
Evaluate emerging technologies and recommend improvements to service delivery models.
Drive automation, monitoring, and proactive support capabilities.
Ensure compliance with security, regulatory, and governance requirements.
Qualifications
Bachelor's degree in a technology related field; or an equivalent combination of education, relevant experience, and leadership or technical certifications.
7+ years of IT operations, infrastructure, or managed services experience; in lieu of a Bachelors must have 10+ years of IT operations experience.
2+ years of leadership experience managing technical teams,
Strong understanding of cloud technologies, networking, cybersecurity, and end-user support.
Experience managing SLAs, KPIs, and operational metrics.
Excellent communication, problem-solving, and customer relationship management skills.
Preferred Qualifications
ITIL Foundation or higher certification.
PMP, CISSP, Microsoft Certified, AWS, Azure, or related certifications.
Master's degree in Information Technology, Business, or related field.
Experience leading managed service provider (MSP) environments.
Experience managing within the constraints of industry compliance standards.
Compensation: $115,000 - $125,000K
Additional benefits include:
Paid Time Off & Holiday Pay
Medical Insurance
Dental Insurance
Vision Insurance
Disability, Life Insurance, and AD&D
Flexible Spending Accounts
Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
Tuition and Technical Training Reimbursement
Exercise Reimbursement
Computer Reimbursement
Employee Assistance Program
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies.
The employee must occasionally lift and/or move up to fifteen (15) pounds.
Fine hand manipulation (keyboarding).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May work prolonged or irregular hours.
The noise level in the work environment is usually moderate.
Exposure to general office conditions while conducting office duties.
Working at Edgewater Federal Solutions:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companies since 2018.
Edgewater Federal Solutions is an Equal Opportunity Employer. It has been and continues to be our policy to provide equal employment to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran status and/or other status protected by applicable law. #LI-SWI
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality.
Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.”
The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness.
How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
Offices: 5280 Corporate Dr, Suite C130, Frederick, Maryland 21703, US · 6605 Uptown Blvd NE, Suite 140, Albuquerque, New Mexico 87110, US · 850 W Quinn Rd, Suite C, Pocatello, Idaho 83202, US · 11911 Freedom Dr, 9th Floor, Reston, Virginia 20190, US
Information Technology SolutionsEnterprise Systems Engineering & OperationsProgram/Project Management SupportCyber SecurityFederal Government ContractingRecords Managementand Application DevelopmentInformation TechnologyInformation ServicesProfessional Services