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$18/hr–$25/hr
Other
high school
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Prescription Coverage, Paid Time Off
Posted 9d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The Patient Service Specialist manages front office operations, including patient intake, scheduling, and insurance verification. They are also responsible for copay collection, billing reports, and providing general support to therapists.
Requirements
A high school diploma or GED is required for this entry-level position. Preferred qualifications include experience in customer service and healthcare or dental office administration.
Full job description
Overview
Baylor Scott & White Institute for Rehabilitation
Austin, TX (Onion Creek)
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 -$25 per hourbased off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities
Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
Related keywords
Medical Front OfficePatient Service SpecialistInsurance VerificationPre-authorizationCopay CollectionHealthcare AdministrationPatient IntakeMedical BillingOutpatient CenterData EntryCustomer Service
About Baylor Scott & White Institute for Rehabilitation
Baylor Scott & White Institute for Rehabilitation is a partnership between Baylor Scott & White Health and Select Medical. Its expansive rehabilitation network is one of the largest in Texas with four rehabilitation hospitals (in Dallas, Fort Worth, Frisco and Lakeway), one rehabilitation unit located in Baylor Scott & White Medical Center - Irving and more than 100 outpatient clinics located throughout North and Central Texas. Baylor Scott & White Institute for Rehabilitation promotes a patient-centric environment with employees who have a calling to help patients get back their independence after a debilitating injury. In addition, Baylor Scott & White Institute for Rehabilitation’s Continuum of Care philosophy ensures quality care throughout the entire rehabilitation process. Perhaps that's one reason why U.S. News & World Report and Newsweek ranks Baylor Scott & White Institute for Rehabilitation as one of "America's Best Hospitals."
Offices: Dallas, Texas 75246-2094, US · Lakeway, Texas 78734, US