Customer Service Technician/Dispatcher Are you looking for a rewarding career with one of the best local companies in the plumbing and HVAC industry? You’re in the right place! At PAC Plumbing, Heating, & A/C, we treat o…
THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Fax: (347) 772-3075 Email: [email protected] Position Available Job Title: Sewing Teacher …
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Village of Canastota, New York, United States · On-site
Mid level
Job Description SERVOMATION / WAREHOUSE WORKER The Warehouse Worker’s main responsibilities include receiving and processing incoming products, preparing orders for transport, and performing inventory and quality control…
Skills: Inventory Control, FIFO, Forklift Operation, Pallet Jack Operation, Quality Control
City of Binghamton, New York, United States · On-site
$21/hr–$29/hr
Mid level
Job Description: Company Description Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness le…
The D.A. Collins family of companies has brought safety, quality, and productivity to industrial, infrastructure, highway, and bridge construction for over 75 years. As a member of the D.A. Collins Companies, Pallette St…
Class B CDL Truck Driver The D.A. Collins Family of Companies has brought safety, quality, and productivity to industrial, infrastructure, highway, and bridge construction for over 75 years. As a member of the D.A. Colli…
The D.A. Collins family of companies has brought safety, quality, and productivity to industrial, infrastructure, highway, and bridge construction for over 75 years. We are seeking a reliable individual for a full-time p…
D.A. Collins Companies Superintendent - Bridge/Structures 269 Ballard Road Wilton, New York United States The D.A. Collins Family of Companies has brought safety, quality and productivity to industrial, infrastructure, h…
Skills: Field Operations Leadership, Project Scheduling, Material Procurement, OSHA Compliance, Blueprint Interpretation
D.A. Collins Companies CAD Drafting Technician 269 Ballard Road Wilton, New York United States The D.A. Collins Family of Companies has brought safety, quality and productivity to industrial, infrastructure, highway, and…
Skills: AutoCAD, Civil 3D, MicroStation, Construction drawings, Site plans
City of Poughkeepsie, New York, United States · On-site
Entry level
General Purpose Performs a variety of general laundry and housekeeping/cleaning duties to provide quality laundry service and to maintain the nursing home in a sanitary manner, and free from offensive orders. Essential D…
Maintenance Technician - $500 Sign on Bonus!! Location: Buffalo, NY Company: CRM Rental Management, Inc. Come join our AMAZING team! CRM Rental Management, Inc. is currently seeking a Maintenance Technician for our Marin…
City of Plattsburgh, New York, United States · On-site
$16/hr–$17/hr
Entry level$22B raised
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you …
Skills: Fulfillment, Retail operations, Customer service, Inventory management, Team leadership
Village of Canastota, New York, United States · On-site
$16/hr–$17/hr
Mid level
Job Description SERVOMATION / WAREHOUSE WORKER The Warehouse Worker’s main responsibilities include receiving and processing incoming products, preparing orders for transport, and performing inventory and quality control…
Lia Honda Williamsville - Automotive Service Technician(s)- Level A and Level A+
Buffalo, New York, United States · On-site
$100k–$150k/yr
Mid level
Lia Honda Williamsville is seeking a Level A/A+ level Automotive Technician to join our team. If you're an experienced technician looking for a fast-paced, professional, and positive environment that rewards hard-working…
Skills: Diagnostic Equipment Operation, Electrical Repair, Engine Repair, State Inspection, ASE Certification
Junior Survey Party Chief – High-Precision As-Built Surveying
Town of Allegany, New York, United States · On-site
Senior
Must be a resident of and able to work in the following counties - Allegany, Steuben, Chemung, Schuyler, Genesee, Orleans, Monroe, Wyoming, Livingston, Wayne, Ontario, Seneca, Yates, Niagara, Erie, Chautauqua, or Cattara…
Skills: High-Precision As-Built Surveying, Trimble Robotic Total Stations, GNSS Receivers, Trimble Access, Survey Control
Survey Party Chief – High-Precision As-Built Surveying
Town of Allegany, New York, United States · On-site
Senior+
Must be a resident of and able to work in the following counties - Allegany, Steuben, Chemung, Schuyler, Genesee, Orleans, Monroe, Wyoming, Livingston, Wayne, Ontario, Seneca, Yates, Niagara, Erie, Chautauqua, or Cattara…
Skills: High-Precision As-Built Surveying, Trimble Robotic Total Stations, GNSS Receivers, Trimble Access, Trimble Business Center
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: HVAC Maintenance, Mechanical Engineering, Electrical Systems, Plumbing, Life Safety Systems
Port Jefferson Station, New York, United States · On-site
$18/hr–$19/hr
Mid level$1.9B raised
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Act as the primary point of contact for customers and manage the scheduling and dispatching of field technicians. Ensure daily revenue goals are met by prioritizing urgent calls and maintaining professional customer rapport.
Requirements
Requires a High School Diploma or GED and a proven track record in customer service. Candidates must be IT competent and able to thrive in a fast-paced, goal-driven environment.
Full job description
Customer Service Technician/Dispatcher
Are you looking for a rewarding career with one of the best local companies in the plumbing and HVAC industry? You’re in the right place! At PAC Plumbing, Heating, & A/C, we treat our employees like family. Join the PAC Plumbing, Heating & A/C Family… Come Grow with Us!
PAC is looking for an organized, efficient Customer Service Representative/Dispatcher with an eye for detail and a high level of accuracy. We need a positive team member who will go above and beyond for our customers and our staff, and who has a perpetually friendly, can-do attitude to join our growing team!
What we offer:
Competitive salary starting at $18+/hr
Exceptional growth potential
Amazing 401k
Your birthday is a paid day off!
Paid wellness days
Holiday and vacation pay
Paid training
Incentive programs
Profit-sharing program
Hours 7:30 am – 5:30 pm
Responsibilities:
Answer all incoming calls, as the initial point of contact
Provide a sense of calm and exhibit empathy for customers, so they feel comfortable
Conduct service-related, follow-up calls to check in on past customers and assess their current needs.
Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
Relay accurate information to technicians, ensuring proficient, quality customer experiences.
Manage the whereabouts and needs of every technician in the field.
Record the results of each service call and create report summaries for senior management.
Be professional and establish customer rapport, encouraging repeat business.
Respond to customer requests, resolving issues, and promoting the brand.
Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
Update customers throughout the day on the technician’s progress.
Competencies for Success:
Develop a proven track record in customer service.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communication.
Ability to build trust, diffuse conflict and hold others accountable.
Personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor, with a sense of urgency, who also loves to win as a team.
HVAC experience a plus, but not required
A High School Diploma/GED is required
We are an equal-opportunity employer.
Related keywords
HVACPlumbingDispatchingCustomer ServiceSchedulingRevenue GoalsField Service ManagementCall HandlingCustomer RapportEntry Level
Since 1979, P.A.C. Plumbing, Heating, & A/C has lead the service industry as a highly skilled company dedicated to quality and to their customers. Today father and son work together to bring Staten Island home and business owners the friendly, personal attention you'd expect from a neighborhood plumber with the know-how, staff and the most up to date equipment.
P.A.C.'s staff of professional plumbers have been providing continuous, reliable service for over three decades. Each plumber is hired with a minimum of five years training, and both the workmanship and the materials on every job they perform are guaranteed. You can also be sure that when a P.A.C. plumber finishes a job, your house will be as neat and clean as they found it.
Customer satisfaction is proof of the quality of work you can expect from P.A.C. Over 75% of P.A.C.'s new business comes from customer referrals.
• On call 24 hours a day, 7 days a week
• Full-service capabilities: Plumbing, Heating, and Air Conditioning
• Installation of Plumbing, Heating, Air Conditioning, and Sprinkler systems
• Installation and maintenance of Back Flow Preventers and RPZ's
• Installation of Water Meters
• All materials and workmanship fully guaranteed
• Written estimates provided on every job, no matter how big or small
• Innovative, economical Planned Service and maintenance programs
• The highest standards for neatness and cleanliness on the job
Offices: 545 Port Richmond Ave, Staten Island, New York 10302, US
Based on 1564 listings with disclosed salaries, most trades jobs in New York pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in New York right now?
There are currently 11,937 open trades positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in New York?
Companies currently hiring include Lowe's Companies, Inc., Compass Group, AutoZone, Carvana, New York City Housing Authority (NYCHA), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in New York?
Yes — 201 of the 11937 open trades positions offer remote or hybrid work (58 remote, 143 hybrid).
How do I apply for Trades jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.