Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Team Management, Employee Development, Telecom Technical Operations, Union Relations, Contractor Management
Job DetailsLevel: ExperiencedJob Location: Columbia/Okura LLC - Vancouver, WA 98661Position Type: Full TimeSalary Range: $80,172.00 - $111,300.00 SalaryJob Shift: DayJob Category: EngineeringAt Columbia we come to work e…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$89k–$124k/yr
Full-time
bachelor degree
Health Insurance, Life Insurance, Voluntary Lifestyle Benefits
Posted 2d ago
~40 hrs/week
Responsibilities
Manage technicians and daily operations for inside and outside plant network services to provide quality residential and business communications. Serve as the primary contact for contractors and lead employee development through coaching and training in a union environment.
Requirements
Requires a bachelor's degree or equivalent and at least 5 years of related experience, including 4+ years managing teams in a telecom technical environment. Candidates must have proficiency in Microsoft Office and knowledge of splicing, construction processes, and unionized workforce management.
Full job description
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Supervisor Region Operations responsibilities are to manage technicians in specific service areas, and to provide quality residential and business communications services on a profitable basis while adhering to company policies, procedures and directives. Develop and maintain an aggressive, knowledgeable, customer-focused team that promotes and sells Lumen products and services while providing a service experience that exceeds the customer's expectations
Location
This position is based in Vancouver, WA, with responsibilities supporting surrounding areas, including Portland, OR.
The Main Responsibilities
Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities.
You will serve as the single point of contact between Century Link and Contractors to resolve issues arising during the construction and/or maintenance process.
This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
Will be responsible for leading a team of technicians who meet attendance and performance standards.
Will represent Century Link with customers and governmental agencies.
Collaborates with the union to achieve a win-win working relationship.
Celebrates successes, appropriately uses rewards and recognition.
Motivates team for continuous improvement and achievement of maximum performance.
What We Look For in a Candidate
Minimum Qualifications:
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience.
Strong skills and experience in employee development to include training, coaching and mentoring in a union environment
Computer skills are required including Excel, email, Word, and legacy systems.
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Century Link is preferred.
Working knowledge of the splicing and construction process for the telecommunication industry.
Working knowledge of Contractor relations.
Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior.
Previous experience in a multi-tasking, result oriented position in a deadline focused department.
Bachelor's degree or equivalent education and experience. 5+ years related experience.
Preferred Qualifications:
2+ years of experience managing teams within a telecom technical environment.
2+ years of experience with installation, maintenance, and repair of POTS and HSI.
2+ years of experience with Excel, email and legacy systems.
Duty Management work will be scheduled on a rotation basis and pager duty will be required.
Requires varying tours and hours including possible mandatory overtime and holidays.
Must perform work with minimal supervision.
Must be able to prioritize multiple projects and perform under pressure.
Must negotiate timeframes for completion and meet critical deadlines.
Must be willing and able to work with other coworkers to complete job assignments.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$93,092 - $124,122 in these states: WA
$88,860 - $118,480 in these states: OR
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
We connect people, data, applications – quickly, securely, and effortlessly.
Industry
Technology, Information and Internet
Company size
10,001+ employees
Headquarters
Monroe, Louisiana
LinkedIn followers
616,362
Total funding
$3.4B
Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.
Based on 44 listings with disclosed salaries, most technology jobs in Vancouver, WA pay between $37k–$212k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Vancouver, WA right now?
There are currently 53 open technology positions in Vancouver, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Vancouver, WA?
Companies currently hiring include HP, TSMC, Columbia/Okura, Soufflet Malt, Beyondsoft, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Vancouver, WA?
Yes — 15 of the 53 open technology positions offer remote or hybrid work (3 remote, 12 hybrid).
How do I apply for Technology jobs in Vancouver, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.