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$20/hr–$25/hr
Part-time
high school, bachelor degree
Posted 1d ago
~36 hrs/week
Responsibilities
The associate will serve as the primary point of contact in the showroom, assisting customers with product inquiries and troubleshooting. They are also responsible for maintaining store organization and managing inventory pickups.
Requirements
A high school diploma is required, with a bachelor's degree in business administration or a related field preferred. Candidates should possess strong customer service skills and a professional work ethic.
Full job description
Description
Hours:
Part-time, 2–4 days/week, 10:00 AM – 7:00 PM
This role helps cover days when the full-time associate is out, so flexibility across weekdays is important
Additional shifts may come up for vacation or call-out coverage, so flexibility in short notice is needed
Pay: $20-$25/hour base + commission
Location: Coverage at 9462 W Broad St, Henrico, VA 23294
Position Overview
This is a unique part-time opportunity to work in a high-end retail showroom focused on fitness equipment & premium massage chairs. Unlike traditional retail, this is a quieter, more relaxed environment where the focus is on providing a great customer experience and learning the product inside and out. You’ll play a key role in keeping the store running day-to-day, supporting customers both in person and over the phone, and becoming a trusted resource for the product.
Responsibilities
Be the face of the store during your shift, welcoming and assisting customers as they come in
Answer inbound service calls and help with basic troubleshooting or direct customers to the right support
Support occasional product pickups, including moving inventory (equipment provided)
Learn the product via studying manuals, literature, videos, etc. and confidently guide customers through features and benefits of the product
Take initiative during slower periods to stay productive and continue learning
Keep the showroom organized and running smoothly
You’ll get to use and become familiar with the massage chairs yourself
Requirements
Education:
Bachelor’s Degree in business administration or related field is preferred; however, extensive experience in retail or business to business/business to consumer sales industry may substitute.
High school diploma or equivalent is required.
Experience:
Customer service or retail experience is helpful, but not required
Previous sales experience preferred but not required
Fitness sales experience desirable but not required
Other Requirements:
Strong customer service background
Comfortable working independently and managing your own time
Self-motivated and able to stay engaged in a lower-traffic environment
High energy, passion for business, sales, wellness, and a great work ethic
Why This Role If you’re looking for a part-time role that offers real responsibility, a relaxed retail setting, and the opportunity to grow into something bigger, this is a great fit. Many team members use this as a stepping stone into full-time opportunities as they build product knowledge and experience.
If this sounds like you, please apply for further information
Equal Opportunity Employer, including Veterans and Individuals with Disabilities
Johnson Health Tech is among the world’s largest and fastest-growing fitness equipment manufacturers and is home to some of the most respected brands in the fitness industry, including Matrix, Vision and Horizon. The company manufactures a wide assortment of fitness equipment for both commercial and residential use, including treadmills, elliptical trainers, exercise bikes, and strength training equipment.
Based just outside Madison, Wisconsin, our North American office houses our US business operations, plus global marketing, product design, research and development, and select quality responsibilities. Johnson Fitness & Wellness, our retail store division, has over 100 retail showrooms, and we operate an advanced strength production facility near Milwaukee, with East Coast, Central and West Coast warehouses.
Offices: 1600 Landmark Drive, Cottage Grove, WI 53527, US · 1600 Landmark Dr, Cottage Grove, WI 53527, US
Global designmanufacturingdistributionservicesales and marketing of commercial and retail fitness equipmentHealth CareFitnessRetailWellnessPersonal Health
Johnson Health Tech is among the world’s largest and fastest-growing fitness equipment manufacturers and is home to some of the most respected brands in the fitness industry, including Matrix, Vision and Horizon. The company manufactures a wide assortment of fitness equipment for both commercial and residential use, including treadmills, elliptical trainers, exercise bikes, and strength training equipment.
Based just outside Madison, Wisconsin, our North American office houses our US business operations, plus global marketing, product design, research and development, and select quality responsibilities. Johnson Fitness & Wellness, our retail store division, has over 100 retail showrooms, and we operate an advanced strength production facility near Milwaukee, with East Coast, Central and West Coast warehouses.
Offices: 1600 Landmark Drive, Cottage Grove, WI 53527, US · 1600 Landmark Dr, Cottage Grove, WI 53527, US
Global designmanufacturingdistributionservicesales and marketing of commercial and retail fitness equipmentHealth CareFitnessRetailWellnessPersonal Health