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$80/hr–$120/hr
Other
bachelor degree, professional certificate
Posted 29d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
Act as a bridge between mining operations and IT to identify business requirements and implement technology solutions. Focus on improving operational processes across mine planning, haulage, maintenance, and processing to enhance productivity and safety.
Requirements
Requires a Bachelor's degree and at least 5 years of BSA experience, with 3+ years specifically in mining or heavy industrial operations. Candidates should possess strong skills in requirements elicitation, process analysis, and familiarity with mining-specific software systems.
Full job description
Overview
Job Title: Mining Operations Business Systems AnalystLocation: Hybrid - Phoenix, AZ
We are seeking a highly experienced Business Systems Analyst (BSA) to support business and technology initiatives across Mining Operations. The BSA will serve as the bridge between mining operations, engineering, maintenance, processing, supply chain, and IT teams to identify business requirements, improve operational processes, and implement technology solutions that enhance productivity, safety, reliability, and operational performance.
The ideal candidate will possess strong mining industry experience, a deep understanding of operational workflows, and the ability to translate business needs into system requirements and technical solutions.
Responsibilities
Key Responsibilities
Business Analysis & Requirements Gathering
Partner with Mining Operations stakeholders to understand business objectives and operational challenges.
Facilitate requirements gathering workshops and stakeholder interviews.
Document business, functional, and technical requirements.
Create user stories, process flows, use cases, and solution specifications.
Support prioritization of business and technology initiatives.
Mining Operations Support
Analyze and improve mining business processes including:
Mine Planning
Drill & Blast Operations
Haulage Operations
Fleet Management
Dispatch Systems
Maintenance Operations
Asset Management
Processing Operations
Production Reporting
Safety & Compliance
Identify opportunities for automation and process optimization.
Support continuous improvement initiatives.
Systems Analysis
Evaluate existing applications and systems supporting mining operations.
Perform gap analysis and recommend technology solutions.
Assess impacts of system changes and enhancements.
Support enterprise application implementations and upgrades.
Stakeholder Engagement
Act as liaison between business units and technical teams.
Facilitate decision-making and alignment across departments.
Present recommendations and findings to operational leadership.
Manage stakeholder communication throughout project lifecycles.
Process Improvement
Document current-state and future-state business processes.
Conduct workflow analysis and process mapping.
Identify operational inefficiencies and improvement opportunities.
Support Lean, Six Sigma, and Operational Excellence initiatives.
Project Delivery Support
Participate in Agile and Waterfall project delivery methodologies.
Support project planning and execution.
Assist with testing strategy and user acceptance testing.
Validate system functionality against business requirements.
Support production deployments and change management activities.
Data & Reporting Analysis
Analyze operational and production data.
Develop reporting requirements and KPIs.
Support dashboard and analytics development.
Ensure data quality and consistency across systems.
Assist with operational performance reporting.
Technology Solutions Support
Support and analyze mining-related applications such as:
Mine Planning Systems
Fleet Management Systems
Mine Dispatch Systems
Asset Management Systems
ERP Platforms
Maintenance Management Systems (CMMS/EAM)
GIS Solutions
SCADA Systems
Production Reporting Solutions
Safety Management Systems
Data Warehouses and BI Platforms
Qualifications
Required Qualifications
Bachelor's degree in Business, Information Systems, Mining Engineering, Computer Science, or related field.
5+ years of Business Systems Analyst experience.
3+ years supporting mining, heavy industrial, energy, or natural resources operations.
Strong requirements gathering and business process analysis experience.
Experience working directly with operations stakeholders.
Excellent communication, facilitation, and documentation skills.
Preferred Qualifications
Experience in open-pit or underground mining operations.
Knowledge of mining production and maintenance processes.
Experience with fleet management and dispatch systems.
Familiarity with operational technology (OT) environments.
Experience supporting digital transformation initiatives.
Lean Six Sigma certification preferred.
CBAP, PMI-PBA, or similar business analysis certification preferred.
Technical Skills
Business Analysis
Requirements Elicitation
Process Mapping
Workflow Design
Gap Analysis
Functional Specifications
User Story Development
UAT Coordination
Data & Analytics
SQL
Power BI
Tableau
Excel Advanced Analytics
KPI Development
Data Modeling
Project & Collaboration Tools
Jira
Azure DevOps
Confluence
Microsoft Project
SharePoint
Visio
Deliverables
Business Requirements Documents (BRDs)
Functional Requirements Specifications
User Stories and Acceptance Criteria
Process Maps and Workflow Diagrams
Gap Analysis Reports
Future-State Process Designs
Test Plans and UAT Documentation
Operational Reporting Requirements
Stakeholder Presentations
Project Status Reports
Change Management Documentation
Success Metrics
Successful delivery of mining technology initiatives.
Improved operational efficiency and productivity.
Reduction in process bottlenecks and manual work.
Improved system adoption and user satisfaction.
Increased reporting accuracy and data visibility.
Timely completion of requirements and project milestones.
Improved collaboration between operations and IT teams.
Ideal Candidate Profile
A successful Mining Operations BSA combines strong business analysis capabilities with real-world mining operations knowledge. They understand production, maintenance, fleet, and processing workflows and can effectively translate operational needs into technology solutions that improve safety, efficiency, asset utilization, and production performance across the mining enterprise.
Pay Range
USD $80.00 - USD $120.00 /Hr.
Related keywords
Mining OperationsBusiness Systems AnalystFleet Management SystemsMine Dispatch SystemsCMMSEAMGISSCADAERPAgileWaterfallLean Six SigmaCBAPPMI-PBASQLPower BI
Cayuse Holdings through its subsidiaries employs over 600 amazing people who are based all around the United States, with a few locations overseas. Cayuse is owned by the Umatilla Indian Reservation – with a US-based delivery center in Pendleton Oregon. Founded initially in 2006, through a joint venture with Accenture, this company has significantly expanded its operations and contracts to include delivery in many locations beyond Oregon.
Our company vision is to Grow the Company and Grow the People, enabling career development, economic growth and development for both our company and that of our tribal owners. We provide competitive benefits, including remote work for many of our positions, and excellent wellness and 401K matching programs.
Offices: 72632 Coyote Rd, Pendleton, OR 97801, US · 1130 N Nimitz Hwy, Suite A-270, Honolulu, Hawaii 96817, US · 1100 Wilson Blvd, Suite 2950, Arlington, Virginia 22209, US
Business Process OutsourcingAdministrative SupportProject ManagementDocument ManagementReporting and VisualizationSoftware TestingTechnical Help DeskContact Center SupportField ServicesSecurity
How many Technology jobs are open in Phoenix, AZ right now?
There are currently 1,318 open technology positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Phoenix, AZ?
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Are there remote or hybrid Technology jobs in Phoenix, AZ?
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