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Design and operate critical payment-domain services, including gateway integrations, payout orchestration, and reconciliation. Collaborate with cross-functional teams to build secure, scalable flow-of-funds primitives and improve engineering quality through observability and mentoring.
Requires a strong backend engineering background in distributed systems and production experience with payment flows and money correctness patterns. Must possess a solid security mindset regarding PCI compliance and be comfortable working in an Azure-first environment.
ORDERYOYO
Senior Software Engineer – Payments
Remote · Quarterly team gatherings in one of our global offices · Competitive salary
About the Role
At OrderYOYO, payments sit at the heart of everything we do. Every order placed, every restaurant paid, and every dispute resolved runs through the systems this team owns and operates.
We're looking for a Senior Software Engineer – Payments to help us build a more resilient, scalable, and compliant payments operating model — across online ordering and in-store platforms (POS, Kiosk, and payment terminals).
You'll play a central role in shaping how OrderYOYO handles money — from authorisation and settlement to disputes and merchant invoicing — across a rapidly growing, international restaurant platform.
Role Mission
Own and evolve OrderYOYO's payments capabilities — enabling KYC onboarding, deductions, settlement/payout timing, dispute flows, and merchant invoicing — while raising the bar on reliability, security, and engineering quality in one of our most business-critical domains.
Core Responsibilities
• Design, build, and operate payment-domain services, including gateway integrations and payment intent/authorisation/capture/refund flows, payout orchestration, and reconciliation.
• Implement marketplace capabilities where relevant: onboarding/KYC integration, merchant configuration, settlement instructions, deductions, and invoicing/merchant-statement alignment.
• Build robust “flow-of-funds” primitives — idempotency, ledgers/events, and audit trails — that are fully supportable for finance and compliance.
• Integrate with PSP and partner tooling, with close attention to tri-party / sub-merchant implications where applicable.
• Implement dispute/chargeback and fraud-handling touchpoints across internal workflows and PSP tooling, and collaborate with Ops on runbooks and escalation paths.
• Partner closely with Product, Legal/Compliance, Finance, and Support to convert requirements into safe, testable production behaviour.
• Raise engineering quality in a high-change domain through automated testing, safe rollouts/canaries, observability, and incident-response improvements — and mentor engineers, lead design reviews, and contribute to shared standards and documentation. Payments is too critical to be tribal knowledge.
Must-Have Requirements
• Strong backend engineering background in distributed systems — microservices, async processing, resilient APIs, and eventual consistency.
• Production experience with payment flows (auth/capture/refund, webhooks, reconciliation) and “money correctness” patterns such as idempotency keys, double-entry thinking, and auditability.
• A solid security mindset: PCI compliance, PII protection, secrets management, least privilege, and secure coding practices.
• Comfort working in an Azure-first environment (APIs, queues/eventing, monitoring), with strong CI/CD and automated testing practices.
• Clear, confident communication with non-technical stakeholders in high-stakes scenarios — incidents, financial breaks, and compliance requests.
Strong-to-Have Experience
• Experience with sub-merchant, marketplace, or Payfac-like operating models (KYC, underwriting, settlements, fee deductions).
• Familiarity with dispute tooling, card scheme rules, 3DS/risk rules, or fraud platforms.
Who We Are
At OrderYOYO, company culture comes first. We create a positive, inclusive environment where people are trusted to do their best work and take ownership of what they build. Personal development is central to how we work — engineers are encouraged to grow technically, take responsibility, and help shape how our products and platforms evolve.
We help restaurants succeed online by providing branded websites, mobile apps, and tailored marketing solutions, giving them full control of their business. By removing high commission fees charged by third-party platforms, we empower restaurants to grow sustainably.
Through our partnership with AppSmart, the market leader in POS and in-store systems, we've become the largest restaurant-focused platform in Europe.
What We Offer
• Competitive salary.
• A remote role — work from wherever you do your best work, with quarterly in-person gatherings at one of our global offices.
• High ownership and autonomy.
• Clear progression toward Tech Lead / Staff Engineer responsibilities.
• The opportunity to work on revenue-critical production systems.
• A strong focus on security, reliability, and engineering best practices.
• A collaborative, international engineering team.
• Real emphasis on learning, mentoring, and long-term growth.
Beyond an online ordering system. We support local takeaway heroes in achieving their dream and succeeding online.
The times for traditional online takeaway are changing - don’t be a side dish, when you could be the main course. We envision: A transformation in the modern online ordering culture, enabling local takeaway restaurants to take back control of their business – to attain independence, navigate and succeed as a Local Takeaway Restaurant in the new normal of the jungle of takeaway vendors and business models. We say: Don’t drown in a sea of anonymous service providers - stand out with your story, branding, and cooking. We believe in empowering takeaway businesses into becoming local heroes. We believe in Small being the New Big. OrderYOYO supports local takeaway owners to achieve their dream of becoming renowned for their food, reviving their passion and pride in their skills. By providing takeaway restaurants with branded websites, mobile apps and 360° Marketing we ensure that end-consumers order directly at their local takeaway restaurants, thus bypassing the Food Portals. Our mission is to be the preferred digital business partner for local takeaway restaurants, by inspiring and empowering them to engage with their customers - both new and returning. A loyal customer is not only paying for a product, they’re also very likely to promote it as well. Join our journey at OrderYOYO.com - we are here to bring your business at your fingertips. At OrderYOYO you will be empowered with relevant data, insights, tools and transparency on how your business is performing online - and ultimately how to secure continuous growth.
Offices: Masnedøgade 26, København Ø, Capital Region 2100, DK · 56 Princess Street, Manchester, England M1 6HS, GB
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