London, England, United Kingdom · Hybrid
About the role PwC’s Managed Services delivers trusted expertise, rapid execution, and enduring outcomes by blending cutting-edge technology with deep operational insight. As part of the Solutioning Team within the Manag…
Skills: Business Process Design, Operating Model Development, Managed Service Solutioning, Service Delivery Frameworks, Process Mapping
London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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Skills: Python, Django, Django REST framework, TypeScript, React
London, England, United Kingdom · Hybrid
About the role As a Senior Manager within PwC’s CSX team, you will help shape and scale our Agentic Front Office transformation capability across Consumer Markets, combining front-office transformation, omnichannel and e…
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London, England, United Kingdom · On-site
Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’…
Skills: Python, C#, .NET, JavaScript, React
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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London, England, United Kingdom · Hybrid
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Skills: Workday configuration, HR systems management, Data integrity, Business process design, System testing
London, England, United Kingdom · On-site
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Skills: Test management, Data testing, Financial services, ETL processes, Data quality
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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Skills: Physical infrastructure, HPC clusters, AI infrastructure, Site selection, Power systems
London, England, United Kingdom · On-site
$101k–$192k/yr
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
$101k–$192k/yr
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Skills: Machine learning, LLMs, Agentic systems, Experimental design, Python
London, England, United Kingdom · On-site
$101k–$192k/yr
About Us We’re living through a Cambrian explosion of intelligence: new models and new chips, each specialised for different tasks, are arriving all at once. The result is a new era for AI, one of radical heterogeneity. …
Skills: Distributed systems, Python, Rust, C++, Go
London, England, United Kingdom · Hybrid
UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 25% of the Time What’s your possible? At Northrop Grumman UK, you are part of a team driving innovatio…
Skills: Safety engineering, Hazard and operability studies, Functional failure analysis, Fault tree analysis, Failure mode, effects and criticality analysis
London, England, United Kingdom · On-site
About Us We’re living through a Cambrian explosion of intelligence: new models and new chips, each specialised for different tasks, are arriving all at once. The result is a new era for AI, one of radical heterogeneity. …
Skills: Compliance, SOC 2, ISO 27001, ISO 42001, Regulatory Compliance
London, England, United Kingdom · On-site
$101k–$192k/yr
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Skills: Machine learning, LLM evaluation, Agentic systems, Python, Benchmarking
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Design scalable business processes and operating models for managed services within the Financial Services sector. Collaborate with cross-functional teams to shape bid strategies and translate client requirements into deliverable service designs.
Requires extensive experience in business process design, operating models, and managed services, specifically within Banking, Insurance, or Asset Management. Must possess strong stakeholder management skills and the ability to create compelling technical documentation for client proposals.
PwC’s Managed Services delivers trusted expertise, rapid execution, and enduring outcomes by blending cutting-edge technology with deep operational insight.
As part of the Solutioning Team within the Managed Service Catalyst —a specialist group driving PwC’s managed services growth— we ensure our offerings address complex client challenges and position PwC to win and deliver transformative managed services engagements that create lasting strategic, regulatory, and commercial advantage.
This role focuses on the design of scalable, process-led managed service solutions, within Financial Services – Banking and Capital Markets, Insurance, and Asset and Wealth Management. Working as part of a broader pursuit team led by Directors and Partners, you will bring deep expertise in business process design, operating models, and service delivery frameworks, translating client requirements into practical, deliverable solutions.
This role is particularly suited to individuals with a background in target operating model design, process re-engineering, or operations transformation, rather than technology architecture solutioning experience.
Design and optimise business processes and service delivery models, including as-is/to-be process mapping, service catalogue definition, and the establishment of SLAs, KPIs, performance frameworks, and governance controls.
Develop key operating model components such as roles and responsibilities, workflow design, service management structures, and transition and mobilisation approaches.
Support the qualification and shaping of managed service opportunities by working with senior stakeholders to understand client objectives, operating environments, and constraints.
Contribute to bid strategy development by defining win themes and creating clear, compelling narratives that align client needs, policy drivers, and PwC’s differentiators.
Translate regulatory, policy, and operational requirements into scalable service designs, while supporting bid development through high-quality written responses and solution articulation.
Collaborate with commercial, finance, and cross-functional teams (technology, delivery, risk) to inform pricing, ensure integrated solution design, support governance forums, and enable a smooth transition from solutioning into delivery.
Strong experience in business process design, operating model development, or managed service solutioning
Experience working on outsourced services, operations transformation, or managed services environments, ideally within Financial Services (Banking, Insurance, or Asset & Wealth Management)
Experience contributing to bids or solution design activities, including written responses for client proposals
Ability to translate complex operational concepts into clear, structured, and compelling documentation
Understanding of service design principles, including KPIs, SLAs, governance models, and control frameworks
Strong stakeholder management skills, with the ability to work effectively within multidisciplinary teams
Experience coaching or supporting junior team members in structured delivery environments
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Welcome to the PwC UK Linkedin page, bringing you updates and insights from our work and our people. We are founded on a culture of partnership with a strong commercial focus. This is reflected in our purpose: To build trust in society and solve important problems. Overseen by our Chairman, it drives what we say and do in our everyday work by informing our choice, shaping the debates, guiding our decision-making, and inspiring us to make extraordinary efforts. Find out more about us in our digital Annual Report here: bit.ly/1L1h6X9
Offices: 1 Embankment Place, London, London WC2N 6RH, GB
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