Indianapolis, Indiana, United States · Hybrid
Description Customer Success Coordinator The Customer Success Coordinator (CSC) is a customer- and partner-facing role responsible for delivering a seamless onboarding and implementation experience for the Scale Computin…
Skills: Case Management, Customer Onboarding, Project Management, CRM Tools, Salesforce
Indianapolis, Indiana, United States · Hybrid
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · Remote Solely
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · Hybrid
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States • Hybrid
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The Customer Success Coordinator manages the onboarding and implementation process for the Scale Computing Platform, serving as the primary point of contact for customers. They coordinate professional services, manage project scheduling, and partner with internal teams to ensure seamless deployment.
Candidates need 3-5 years of customer service or coordinator experience and strong proficiency in CRM tools and Google Office. Exceptional English communication skills and the ability to prioritize tasks in a fast-paced environment are required.
Description
The Customer Success Coordinator (CSC) is a customer- and partner-facing role responsible for delivering a seamless onboarding and implementation experience for the Scale Computing Platform. As the primary point of contact throughout the onboarding journey, the CSC coordinates professional services, manages project scheduling, communicates implementation milestones, and ensures customers have the resources they need for a successful deployment. As a cross-functional member of the Support and Services organization, the CSC partners closely with Operations, Sales, Professional Services, Support, Business Systems, and other internal teams to keep projects moving forward and deliver an exceptional customer experience.
At Scale Computing, we believe exceptional customer experiences start with exceptional teamwork. We're looking for someone who is collaborative, proactive, customer-focused, and passionate about building strong relationships with our customers and the teammates they work alongside every day.
Great candidates will look like this:
Requirements
Make our EDGE your advantage
Acumera has acquired Scale Computing, bringing the two companies together under the Scale Computing brand to form the industry's largest edge computing-focused software company. Together, we’re helping organizations of all sizes confidently and securely deploy and manage workloads at the edge. Follow Scale Computing for updates. Scale Computing (previously Acumera) is a trusted leader in edge computing, managed network services, and network security, helping multi-site operators in the retail, restaurant, convenience store, unmanned, and fuel markets accelerate digital transformation at the edge. For over two decades, the company has delivered secure, scalable connectivity and 24/7 proactive support to distributed enterprises—empowering businesses to increase uptime, reduce costs, simplify PCI compliance, and enable innovation at the edge. Our solutions are purpose-built for the unique challenges of managing hundreds or thousands of remote sites with limited on-site IT support. Our managed services include real-time network visibility, firewall management, secure vendor integrations, broadband and cellular failover connectivity, proactive threat detection, and PCI-compliant segmentation. We also provide powerful capabilities for containerization and orchestration, making it easy to deploy, manage, and update applications across distributed locations with consistency and control. With a proven track record of reliability, deep expertise in retail technology and hospitality IT, and a customer-first approach, we help operators transform their edge infrastructure from a source of complexity into a strategic advantage.
Offices: 3307 Northland Drive, Suite 500, Austin, TX 78731, US · 450 7th Ave, Suite 2308, New York, NY 10123, US · 325 John Knox Rd, Building M, Suite 205, Tallahassee, Florida 32303, US · Rod. Gov. Antonio Mariz, 2051 DCT, Torre Sul (B), Sala 1301, Lot. Oceania III, João Pessoa, Paraíba 58030-430, BR · IndiQube Arcade Tower A, Fourth Floor, Subramanya Arcade, Bannerghatta Road, Old Guruppanapalya, BTM Layout, Bengaluru, Karnataka 560 029, IN
Based on 358 listings with disclosed salaries, most technology jobs in Indianapolis, IN pay between $66k–$197k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 742 open technology positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Salesforce, Eli Lilly and Company, Rolls-Royce, Indiana University Health, Bastian Solutions, among others. Browse the listings above to see every active employer.
Yes — 337 of the 742 open technology positions offer remote or hybrid work (102 remote, 235 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
