Cincinnati, Ohio, United States · On-site
Job DetailsJob Location: Cincinnati Office - Cincinnati, OH 45236 This position is located in our Cincinnati office. This is not a remote position. Position Summary The Technical Support Engineer serves as the Tier 1 int…
Skills: Microsoft 365, Okta, Intune, Exchange, Sharepoint
Cincinnati, Ohio, United States · Remote Solely
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Scaling Startups, HealthTech, Product-Market Fit, Sales Force Building
Cincinnati, Ohio, United States · Hybrid
$76k–$89k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Production Support, Data Integration, Troubleshooting, Business Analysis, EDI Formats
New York, New York, United States · Hybrid
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offer…
Skills: Partnership Management, Account Management, Program Management, Project Management, Cross-functional Collaboration
Cincinnati, Ohio, United States · On-site
Description Vector Solutions is seeking a highly motivated and strategic Sales Development Representative to support our Key Accounts within the K–12 Education sector. This role focuses exclusively on large school distri…
Skills: Outbound Prospecting, Salesforce, Outreach, Lead Generation, Strategic Campaign Management
Chicago, Illinois, United States · On-site
$125k–$207k/yr
84.51° Overview: 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experienc…
Skills: AI Learning Strategy, Product Management, Program Management, Learning & Development, Technical Enablement
Cincinnati, Ohio, United States · Remote OK
$45/hr–$60/hr
Job Title: Remote IT Support Company: Colaval Location: Remote (Based in Cincinnati, Ohio, United States) Employment Type: FULL-TIME Salary: $45 - $60 USD per hour Job Overview Colaval is a leading manufacturer specialis…
Skills: Technical Support, Windows OS, Microsoft 365, Active Directory, Remote Desktop Applications
Farmington Hills, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Name: Business Analyst III Assist in defining appl…
Skills: Business Analysis, Risk Management, Data Driven Insights, Process Analysis, Project Planning
Raritan, New Jersey, United States · Hybrid
$102k–$177k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Brand Positioning Strategy, Budgeting, Collaboration, Consulting, Content Management
Cincinnati, Ohio, United States · Remote OK
About Cargobase Founded in 2013, Cargobase was created to transform how shippers and logistics service providers collaborate. What started as a solution to simplify spot-freight procurement quickly evolved into the leadi…
Skills: Lead Generation, Pipeline Creation, Customer Qualification, CRM Hygiene, Solution Selling
Stamford, Connecticut, United States · Hybrid
$90k–$155k/yr
Role Summary/Purpose: We are looking for a Technology Product Lead that is focused on delivering best in class products within the Specialty and Shared Services portfolio, which includes Secured Installment & Select Pay.…
Skills: Technical Product Management, Agile Methodology, Product Roadmap Development, Stakeholder Management, User Story Creation
Cincinnati, Ohio, United States · On-site
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.* Location – Atlanta, Georgia (onsite) Required Skills &ndash…
Skills: Embedded C, C++, Microcontrollers, RTOS, Embedded Linux
Cincinnati, Ohio, United States · On-site
WLWT, the Hearst Television-owned NBC affiliate in Cincinnati, is seeking a part-time Operations Technician to support the technical and production needs of both live and pre-recorded on-air programming. This role requir…
Skills: Studio Equipment Operation, Master Control Operations, FCC Compliance, Video Editing, Adobe Products
Cincinnati, Ohio, United States · Hybrid
$73k–$174k/yr
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From aut…
Skills: Service Delivery Management, Application Support, Vendor Management, Stakeholder Management, Change Management
Cincinnati, Ohio, United States · On-site
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members s…
Skills: Technical Support, Hardware Troubleshooting, Software Installation, Microsoft 365, Windows OS
Cincinnati, Ohio, United States · Hybrid
- The Vulnerability Management Specialist is a hands-on individual contributor responsible for executing Core Specialty’s vulnerability management program across endpoints, servers, cloud resources, and applications. Thi…
Skills: Vulnerability Management, Qualys, Risk Analysis, Remediation Coordination, CVSS Scoring
Cincinnati, Ohio, United States · On-site
$142k–$213k/yr
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: SCI TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to …
Skills: C Programming, Offensive Cyber Techniques, Networking Protocols, Reverse Engineering, Assembly Languages
Cincinnati, Ohio, United States · Hybrid
- The Workday HCM Configurator/QA will provide business process configuration and QA, reporting development, issue troubleshooting, end user support and training, and data management in support of maintaining Workday as …
Skills: Workday HCM Configuration, Quality Assurance, Reporting Development, Business Process Mapping, Requirement Gathering
Cincinnati, Ohio, United States · On-site
$142k–$213k/yr
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: SCI TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities to …
Skills: C Programming, Offensive Cyber Techniques, Networking Protocols, Reverse Engineering, Assembly Languages
Saint Paul, Minnesota, United States · Hybrid
$65k–$76k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Data Analysis, Data Transformation, SQL, ETL Tools, API Integration
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Serve as the Tier 1 internal help desk providing technical support for hardware, software, cloud platforms, and AI tools. Manage user accounts, permissions, and device policies while maintaining detailed documentation and knowledge base articles.
Requires a Bachelor's degree in IT or Computer Science with 2+ years of experience, or 5+ years of relevant experience in lieu of a degree. Proficiency in Microsoft 365, Okta, and various operating systems is essential, with a strong focus on customer-first communication.
Job DetailsJob Location: Cincinnati Office - Cincinnati, OH 45236
This position is located in our Cincinnati office. This is not a remote position.
The Technical Support Engineer serves as the Tier 1 internal help desk for all Claritas employees — the first point of contact for technical issues spanning end-user devices, cloud platforms, identity and access management, and AI-powered productivity tools. This role demands an obsessive commitment to detail and a customer-first attitude: every ticket is an opportunity to deliver a fast, thorough, and professional experience to an internal colleague. The ideal candidate is self-directed, communicates with clarity and empathy, and takes personal ownership of issues from first contact through resolution. As Claritas continues to expand its use of AI platforms and cloud-based tooling, this role is expected to grow alongside that landscape and actively support its adoption across the organization.
Serve as Tier 1 internal help desk — the first point of contact for all employee technical support requests across hardware, software, cloud platforms, and AI tooling
Diagnose and resolve issues related to cloud services, email systems, device management, identity, and access; escalate to Tier 2 with thorough documentation when appropriate
Administer user accounts, permissions, and access rights via Okta, Microsoft 365, and other platforms
Manage and optimize Exchange mail services and troubleshoot related issues
Implement and manage device policies and configurations using Intune
Provide support for AI productivity platforms in use across the organization (Claude, ChatGPT, Lovable, n8n.io, and others as adopted)
Maintain accurate, detailed documentation of support processes, troubleshooting steps, and resolutions; create and update knowledge base articles
Provide proactive, timely status updates to users throughout the lifecycle of their support requests
Collaborate with cross-functional IT and platform teams to implement projects and initiatives
Identify opportunities for process improvement and automation; participate in post-incident reviews
Work with vendors to resolve issues and ensure timely delivery of support
Qualifications
Bachelor’s degree in information technology, Computer Science, or related field with 2+ years of experience; or 5+ years of proven experience in a Technical Support, Desktop Support, or IT Help Desk role in lieu of degree
Demonstrated customer-first orientation: builds trust with internal users, communicates with empathy, and takes personal ownership of issues through to resolution
Exceptional attention to detail: thorough documentation, precise troubleshooting, and meticulous follow-through on every open ticket
Demonstrated proficiency in Microsoft 365, Sharepoint, and Exchange cloud platforms
Experience administering identity and access management via Okta
Hands-on experience with Windows, Linux, and macOS environments
Strong understanding of ITIL framework and help desk best practices
Excellent verbal and written communication skills; ability to translate technical issues for non-technical users
Ability to manage multiple open issues simultaneously, prioritize effectively, and meet deadlines
Familiarity with AI productivity platforms: Claude, ChatGPT, Lovable, n8n.io, or comparable tools — including basic administration, user onboarding, and troubleshooting common issues
Relevant Microsoft certifications: Modern Desktop Administrator Associate, Messaging Administrator Associate, or Security, Compliance, and Identity Fundamentals
Claritas offers a comprehensive marketing optimization platform which combines proprietary data and advanced AI
Claritas: Empowering Data-Driven Marketing With nearly 50 years of understanding the American consumer, Claritas offers a comprehensive marketing optimization platform. Our proprietary data assets and advanced AI provide unmatched insights, enabling precise targeting, multichannel execution, and data-driven decision-making. Key Benefits: -Deep Consumer Insights: Understand your audience beyond demographics. -Personalized Experiences: Deliver tailored content across channels. -Optimized Campaigns: Maximize ROI with AI-powered measurement and optimization. Join us in harnessing the power of AI for your marketing strategy.
Offices: 8044 Montgomery Road, Suite 455, Cincinnati, OH 45236, US
Based on 196 listings with disclosed salaries, most technology jobs in Cincinnati, OH pay between $69k–$213k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 381 open technology positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Worldpay, PwC, U.S. Bank, Accenture, 84.51˚, among others. Browse the listings above to see every active employer.
Yes — 170 of the 381 open technology positions offer remote or hybrid work (51 remote, 119 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
