Job Description UW MED ACCESS & INNOVATION - CAPACITY MANAGEMENT has an outstanding opportunity for a Capacity Management Analyst Work Schedule 100% FTE Hybrid Schedule DEPARTMENT DESCRIPTION UW Medicine’s mission is to …
Skills: Epic, Capacity Management, Data Analysis, Change Management, Excel
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$75k–$96k/yr
Full-time
bachelor degree
Posted 27d ago
~40 hrs/week
Responsibilities
The analyst serves as a trusted advisor to clinic leadership to optimize ambulatory access KPIs and provider capacity. They provide Epic technical support, training, and data analysis to improve scheduling workflows and space utilization.
Requirements
Requires a Bachelor's degree in a related field and at least four years of experience in acute or ambulatory care. Candidates must have experience in technical computer training, application support, and advanced proficiency in Excel.
Full job description
Job Description
UW MED ACCESS & INNOVATION - CAPACITY MANAGEMENT has an outstanding opportunity for a Capacity Management Analyst
Work Schedule
100% FTE
Hybrid Schedule
DEPARTMENT DESCRIPTION UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s health professionals. UW Medicine includes Harborview Medical Center, UW Medical Center (Montlake and Northwest campuses), UW Primary Care, and other affiliated entities. This position supports the Ambulatory Care Division and aligns with UW Medicine’s Patient Are First Pillar Goals: serving patients and families, providing the highest quality care, becoming the employer of choice, and practicing fiscal responsibility.
POSITION HIGHLIGHTS
Serve as a trusted advisor to clinic leadership, leveraging Epic expertise and change management principles to improve ambulatory access KPIs.
Provide end-user support and training for Epic scheduling workflows, ensuring smooth adoption of new features and functionality.
Collaborate across UW Medicine clinics, IT teams, and Contact Center staff to implement solutions that enhance patient access and provider capacity.
Monitor key access metrics and lead improvement initiatives that optimize provider schedules and space utilization.
PRIMARY JOB RESPONSIBILITIES
Implement best practices for scheduling workflows, referrals, and provider templates; act as liaison between Access & Innovation and IT teams.
Deliver Epic training and coaching for new and existing staff; maintain accurate documentation and training materials.
Provide first-line technical support for Epic scheduling and access workflows; manage and resolve Unite tickets.
Analyze capacity management data, identify opportunities for improvement, and partner with clinic leadership to optimize operations.
Participate in committees, user groups, and project teams to represent Access and Innovation and contribute to enterprise-wide initiatives
Minimum Qualifications
Bachelor’s Degree in computer science, business, education, healthcare, or a related field
At least four (4) years of experience working in an acute or ambulatory care setting. (Additional years of experience may replace education requirement).
Minimum one year of experience in either technical computer training or end-user application development or support.
Strong understanding and experience in IT/computer/application support and analysis.
One to two years templating experience or equivalent experience.
Experience in using data in decision making; able to define useful data, obtain, and analyze it.
Advanced proficiency with Excel (e.g., pivot tables, complex formulas, data analysis tools).
Proven track record of collaborating across different departments and levels.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
30,000 caring professionals with a single mission: to improve health for all people. A Higher Degree of Healthcare.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Seattle, WA
LinkedIn followers
52,248
Total funding
$20M
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease.
UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions.
UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s.
A Higher Degree of Healthcare.
Based on 4981 listings with disclosed salaries, most technology jobs in Washington pay between $111k–$254k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Washington right now?
There are currently 6,064 open technology positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Washington?
Companies currently hiring include Amazon, Microsoft, Blue Origin, Google, SpaceX, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Washington?
Yes — 2217 of the 6064 open technology positions offer remote or hybrid work (527 remote, 1690 hybrid).
How do I apply for Technology jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.