Arlington County, Virginia, United States · On-site
Entry level
Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. This role supports a growing service desk operatio…
Skills: Enterprise Storage, Systems Administration, Backup and Recovery, ITSM, SAN
Position Title: ServiceNow QA Analyst Location: Hybrid (Arlington, VA - 2x a week) Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY We are seeking a QA Analyst / Release Coordinator to…
SAIC is currently seeking a motivated and energetic Senior-level Automation Engineer to join our team to begin an exciting and challenging career in Ashburn, VA. The Automation Engineer will participate in software testi…
Skills: Java, Spring Boot, Selenium, Playwright, Cucumber
Arlington County, Virginia, United States · On-site
Senior
Position Overview The Cloud Engineer & ServiceNow Administrator provides front-line technical support for product, cloud, and service management-related issues in a secure federal environment. This role troubleshoots bas…
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Pre-Sales Engineering, Solution Design, Federal Procurement Lifecycle, Business Process Management, Low Code Platforms
Associate Front End Developer L1 - Arlington Virginia Hybrid (4 days)
Arlington, Virginia, United States · Hybrid
$116k–$135k/yr
Mid level
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. W…
Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you’ll go beyond basic troubleshooting by han…
Skills: Azure Services, Microsoft Windows, PowerShell Scripting, Jira Service Desk, ITSM
Arlington County, Virginia, United States · On-site
Entry level
Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. This role supports a growing service desk operatio…
Skills: Enterprise Storage, Systems Administration, Backup and Recovery, ITSM, SAN
Arlington County, Virginia, United States · On-site
Senior
Position Overview The Tier I Agent / Knowledge Manager serves as a front-line technical support and service delivery resource, supporting inbound and outbound calls, email, web chat, and back-office functions while actin…
Skills: Tier I Technical Troubleshooting, Knowledge Management, SLA Monitoring, Incident Tracking, Customer Support Operations
Overview As a geospatial and AEC subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that…
Everforth ECS is seeking a Delivery Lead to work out of our Arlington, VA office. The Delivery Lead is a senior operational and people leader responsible for the successful execution, customer engagement, and overall hea…
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Construction Manager in the Richmond, VA region to support our fast-growing Data division. MCA is building a team of pe…
Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or s…
Company Description ForTec Medical is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec’s …
Staff Software Engineer, AI/ML, Google Public Sector
Reston, Virginia, United States · On-site
$207k–$301k/yr
Senior+$26M raised
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience programming in C++, Java, Python, Kotlin or Go. Experience in technical leadership, including defining technical road ma…
Overview ServiceNow Business Analyst Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embed…
Skills: ServiceNow, Business Analysis, ITSM, ITIL Framework, Agile/Scrum
Summary ServiceNow Business Analyst Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedd…
Skills: ServiceNow, Business Analysis, ITSM, ITIL Framework, Agile/Scrum
Cyber/Network Engineer (Architecture Focus) TS/SCI Department: Government Customer- Chantilly Location: Chantilly, VA ACTIVE TS/SCI CLEARANCE REQUIRED We are seeking a versatile Cyber/Network Engineer who can bridge the …
Network Engineer TS/SCI FSP Department: Government Customer- Chantilly Location: Chantilly, VA ACTIVE TS/SCI CLEARANCE with FULL SCOPE POLY REQUIRED TO BE CONSIDERED FOR THIS POSITION As IT Network Engineer, you will be …
Junior Software Engineer – Modeling & Simulation (Full-Stack) - TS/SCI Department: Govt Customer-Chantilly Location: Chantilly, VA ACTIVE TS/SCI CLEARANCE REQUIRED About the Program We are architecting a next-gener…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, associate degree, bachelor degree, professional certificate
Posted 22d ago
~40 hrs/week
Responsibilities
Provide entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. Responsibilities include incident handling, storage administration, backup and recovery activities, and ITSM-based case management.
Requirements
Requires a high school diploma, 0-2 years of relevant IT experience, and an active Secret security clearance. Candidates must possess a CompTIA Security+ certification and foundational knowledge of SAN and storage systems.
Full job description
Position Overview
The Tier 1 Agent provides entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. This role supports a growing service desk operation and is responsible for customer-facing incident handling, storage administration support, backup and recovery activities, and ITSM-based case management. The position is designed for an early-career professional who can operate effectively in a structured environment while supporting mission-critical technical operations.
Key Responsibilities
Provide high-quality enterprise-level classified technical support to customers in accordance with established service level agreements.
Serve as a customer-facing support resource by responding to incidents, providing timely status updates, and documenting troubleshooting and resolution details in the ITSM platform.
Support the organization’s storage environment through capacity planning, allocation, monitoring, and optimization activities.
Assist with planning, configuring, troubleshooting, and implementing storage hardware, software, and related operational procedures.
Maintain efficient and reliable backup and recovery processes to support data protection and operational continuity.
Troubleshoot operating systems, storage systems, SAN environments, and backup solutions, escalating issues as needed.
Generate routine reports on storage usage, system status, and support activity.
Maintain current and accurate documentation of infrastructure configurations, support procedures, troubleshooting steps, and case outcomes.
Coordinate with internal support teams and third-party vendors to help drive timely issue resolution.
Required Qualifications
High school diploma or equivalent required.
0 to 2 years of relevant experience in technical support, systems administration, storage operations, or enterprise IT support.
Meet DoDM 8410 with a minimum of CompTIA Security+ certification required.
Foundational knowledge of operating systems, storage systems, Storage Area Networks (SAN), and backup and recovery solutions.
Experience using IT Service Management (ITSM) tools for case tracking, incident documentation, and workflow management.
Ability to work in a closely managed support role handling tasks of limited complexity.
Active Secret security clearance required.
S. Citizenship required.
Preferred Qualifications
Associate’s or bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
Experience supporting classified, federal, or Department of Defense technical environments.
Familiarity with enterprise support models and customer-facing technical operations.
Exposure to storage performance monitoring, backup administration, or infrastructure troubleshooting in a production environment.
Strong written and verbal communication skills with the ability to document technical issues clearly and communicate effectively with customers and stakeholders.
Incident and problem management experience
Qualifications
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
ASM Research, an Accenture Federal Services Company, is an information solutions integrator and a leading provider of innovative technology solutions and advanced analytical services for the Federal government. Headquartered in Fairfax, Virginia, ASM has over 30 years of experience providing application, software, system, network, database, and reporting solutions. Our extraordinary commitment and unique insight into clients’ information technology (IT), program management, security, healthcare / medical management, education and training management consistently produce extraordinary results.
We are always seeking quality individuals to join our team. We offer an employee-friendly work environment, outstanding benefits, and a level of stability rarely found in the government contracting world. We have ongoing needs for Web Applications Developers (ASP.Net), SharePoint Developers, Cyber Security Analysts, QA Analysts, Helpdesk Analysts and Oracle DBAs. You can see a full list of our current openings at http://asmr.com/Opportunities.aspx or send your resume to [email protected]. You can also connect with our corporate recruiter, Chris Gibbons, http://www.linkedin.com/pub/chris-gibbons/0/635/213 or Erik Thompson, https://www.linkedin.com/in/erikthompsonitt.
Privacy Policy: https://www.asmr.com/privacy-policy/
Offices: 4050 Legato Road, Suite 1100, Fairfax, Virginia 22033, US · 1777 NE Loop 410, Suite 200, San Antonio, Texas 78217, US
Information TechnologySoftware DevelopmentHelp Desk SupportApplication DevelopmentInformation AssuranceDefense ContractingSystems IntegrationCyber Securityand Healthcare Informatics and TechnologyInformation Technology
Based on 7788 listings with disclosed salaries, most technology jobs in Virginia pay between $87k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Virginia right now?
There are currently 10,367 open technology positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Virginia?
Companies currently hiring include Amazon, Capital One, Booz Allen Hamilton, CACI International Inc, General Dynamics Information Technology, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Virginia?
Yes — 3474 of the 10367 open technology positions offer remote or hybrid work (1235 remote, 2239 hybrid).
How do I apply for Technology jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.