Process Analyst – Business Process Excellence & Technology
Colorado, United States · Remote OK
$90k–$100k/yr
Senior$1.0B raised
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$90k–$100k/yr
Full-time
bachelor degree
Incentive Bonus Plans, Medical, Dental, Vision, 401K With Company Match, 10 Paid Holidays
Posted 29d ago
~40 hrs/week
Remote in Illinois, United States
Responsibilities
Lead the mapping, optimization, and documentation of cross-functional workflows to improve operational efficiency and customer experience. Partner with IT and business leaders to automate processes and implement digital transformation initiatives using enterprise technologies.
Requirements
Requires a bachelor's degree and at least 5 years of experience in business process management or operational transformation. Proficiency in BPM tools like Visio or Lucidchart and legal authorization to work in the U.S. are mandatory.
Full job description
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, everything starts with safety. Our Global Sales Operations team acts as a vital engine supporting our overarching corporate mission of "Solving for Safer." We focus on building modern, efficient, and robust corporate frameworks that empower our sellers, "Helping people be their best in the moments that matter." By standardizing infrastructure and optimizing cross-functional workflows, our team helps to provide the operational foundation required to support critical ecosystems worldwide.
Job Description
As a Business Process Analyst within our Global Sales Operations organization, you will own the high-impact mapping and optimization of cross-functional workflows across the ecosystem. This role focuses deeply on the "Why" and the "Business Flow," aligning stakeholders on critical operational changes and standardizing procedures prior to technical development. Operating at the intersection of business strategy and technical enablement, you will partner closely with Sales Operations, IT, Product, Finance, and other business leaders to evaluate, redesign, and automate processes that improve operational efficiency and customer experience.
Process Mapping & Optimization
Lead end-to-end process discovery, mapping, documentation, and optimization.
Develop enterprise process maps and Standard Operating Procedures (SOPs).
Identify process gaps, bottlenecks, risks, and improvement opportunities.
Establish process governance and standards.
Stakeholder Collaboration & Alignment
Facilitate process workshops with business stakeholders.
Partner with Sales, Customer Success, Finance, Product, Marketing, and Engineering.
Translate operational needs into scalable business solutions.
Process Improvement & Automation
Drive Lean and continuous improvement initiatives.
Develop KPIs and SLAs to measure process performance.
Perform root cause analysis and implement corrective actions.
Partner with IT to automate business processes using enterprise technologies.
Technology & Digital Transformation
Support Salesforce and enterprise application improvements.
Evaluate AI, workflow automation, and digital technologies.
Collaborate on system implementations, integrations, and enhancements.
Preferred Skills
CRM experience
Experience with enterprise technology implementations.
Excellent analytical, communication, and stakeholder management skills.
Success Measures
Reduced process cycle times.
Increased automation and efficiency.
Improved process standardization and compliance.
Successful technology-enabled business transformation
Target Base Salary Range: $90,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Bachelor's degree & 5+ years of experience in business process management, business analysis, or operational transformation
Visio, Lucidchart or similar Business Process Management (BPM) tools
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Related keywords
Business Process ExcellenceSales OperationsProcess MappingSOPLeanContinuous ImprovementKPISLASalesforceAIWorkflow AutomationDigital TransformationCRMVisioLucidchartBPM
About Motorola Solutions | Solving for safer
Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Learn more about our commitment to innovating for a safer future for us all at www.motorolasolutions.com.
Offices: 500 W. Monroe Street, Chicago, IL 60661, US · Tally Ho Business Park, 10 Wesley Court, Burwood East, Victoria 3151, AU · Nova South, 160 Victoria Street, London, London SW1E 5LB, GB · 8133 Warden Avenue, Markham, Ontario L6G 1B3, CA · 2540 Galvin Dr, Elgin, IL 60124, US
Public SafetyEnterprise SecurityTwo-way RadiosRadiosLand Mobile Radios (LMR)Video CamerasBody-worn CamerasAccess ControlVideo AnalyticsCloud
Based on 4213 listings with disclosed salaries, most technology jobs in Illinois pay between $85k–$200k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Illinois right now?
There are currently 5,549 open technology positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Illinois?
Companies currently hiring include Allergan, Caterpillar Inc., Northrop Grumman, Abra, Northrop Grumman Mission Systems, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Illinois?
Yes — 2948 of the 5549 open technology positions offer remote or hybrid work (1015 remote, 1933 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.