Freeport, Illinois, United States · On-site
$44k–$60k/yr
Benefits: Health insurance Paid time off 401(k) Location: Freeport, IL (On-Site). This is not a remote position. Department: Technology / Programming Reports To: Systems Impact Director Position Type: Full-Time About the…
Skills: Technical Troubleshooting, Hardware Support, Software Installation, Windows Operating Systems, Microsoft Office
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Serve as the first point of contact for employee technology issues, diagnosing and resolving hardware and software problems. Responsible for setting up equipment, maintaining technical documentation, and performing proactive system checks.
Seeking a candidate with strong problem-solving skills and a passion for technology, with previous IT support or help desk experience preferred. Must be comfortable assisting users of all technical levels and following detailed procedures.
We take the calls that grow your business!
Nationwide Inbound has been serving clients of all sizes since 1997. From day one our goal and driving force has been to assist businesses in providing their clients with the highest quality of customer support. Our experience provides us with unique insight and abilities to offer the most effective and efficient services. Our clients represent a diverse group of businesses across many industries. Chances are we have worked with a business like yours and can provide guidance and suggestions to optimize your call center service. We are dedicated to providing professional, cost-effective services by actively developing customer service-focused personnel, cultivating long-term relationships with our clients, creating innovative solutions to client requirements, and optimizing the quality or our services.
Offices: 50 West Douglas Street, Stewart Centre Suite 1200, Freeport, Illinois 61032, US · 2900 W Pearl City Rd, Freeport, Illinois 61032, US
We take the calls that grow your business!
Nationwide Inbound has been serving clients of all sizes since 1997. From day one our goal and driving force has been to assist businesses in providing their clients with the highest quality of customer support. Our experience provides us with unique insight and abilities to offer the most effective and efficient services. Our clients represent a diverse group of businesses across many industries. Chances are we have worked with a business like yours and can provide guidance and suggestions to optimize your call center service. We are dedicated to providing professional, cost-effective services by actively developing customer service-focused personnel, cultivating long-term relationships with our clients, creating innovative solutions to client requirements, and optimizing the quality or our services.
Offices: 50 West Douglas Street, Stewart Centre Suite 1200, Freeport, Illinois 61032, US · 2900 W Pearl City Rd, Freeport, Illinois 61032, US
