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As a Senior Partner Customer Success Manager, you will join our growing Customer Success organization in a newly created role focused on the post-go-live experience for customers brought on through our strategic partner …
Skills: Customer Success Management, Account Management, Partner Ecosystem Management, Fintech, Commercial Growth
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Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enha…
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Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
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Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
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Skills: C, C++, Python, Unix, Linux
Vancouver, British Columbia, Canada · On-site
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Skills: C, C++, Python, Linux, Unix
Vancouver, British Columbia, Canada · Hybrid
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We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
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Vancouver, British Columbia, Canada · Hybrid
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Vancouver, British Columbia, Canada · On-site
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Software Engineer Lead (Full Stack Developer) WHO WE ARE Tradable Bits is an award-winning tech company that helps sports, music and entertainment brands build better fan experiences. Based in Vancouver, Canada we work w…
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Vancouver, British Columbia, Canada · Hybrid
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Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our ind…
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Vancouver, British Columbia, Canada · Hybrid
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WHO WE ARE : Next Level Games is a wholly owned subsidiary of Nintendo Co., Ltd. We’ve been passionate about video game development for 20 years now, shipping award-winning games for fans across the world and still going…
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Blackbird Interactive is a creative-fueled, future-driven, independent game studio where the best talent in the industry can find long-term careers to help grow their abilities while working on a wide range of projects, …
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Vancouver, British Columbia, Canada · Hybrid
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Hiive is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform, Hiive brings together buyers, sellers, and issuers to facilitate secondary transactions in vent…
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Vancouver, British Columbia, Canada · Hybrid
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Vancouver, British Columbia, Canada · Remote OK
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Senior CMS Solution Architect / Technical Lead Contract | Remote, Canada | Potential travel within Canada About the opportunity Aequilibrium is assembling a senior technical team for a potential large-scale digital exper…
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Vancouver, British Columbia, Canada · Hybrid
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Skills: Software Engineering, Large Language Models, Python, Cloud Computing, Docker
Vancouver, British Columbia, Canada · On-site
Job Description What is the opportunity? This role is responsible for designing, building, and hardening platform infrastructure that powers enterprise agentic AI systems and persona-driven workflows to optimize producti…
Skills: LLM orchestration, Prompt engineering, Agentic AI systems, AI infrastructure, Knowledge management systems
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Lead the post-go-live customer experience for partner-referred clients to ensure seamless transitions and sustained value realization. Build and scale the operational infrastructure for partner-led customer success while collaborating with internal teams to manage escalations and drive account growth.
Requires 5+ years of customer success or account management experience, preferably in Fintech, with at least 3 years working within partner ecosystems. Candidates should be AI-savvy, commercially minded, and capable of navigating complex internal and external relationships with senior executives.
As a Senior Partner Customer Success Manager, you will join our growing Customer Success organization in a newly created role focused on the post-go-live experience for customers brought on through our strategic partner ecosystem. You will serve as the primary CS touchpoint for these customers, working closely with our Partners team to ensure they achieve long-term success. As this is a new function, the ideal candidate is comfortable with ambiguity, eager to shape new processes and ready to help build this program from the ground up.
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.
Base Salary Range: $102,400 - $128,000 CAD annually.
Bonus: Target bonus is 12.5% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.
Expected Total Compensation: $115,200 - $144,000 CAD annually (includes base salary plus target bonus/commission).
The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
AI Use
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice | Tipalti
The AI-powered platform for finance automation
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. For more information, visit tipalti.com.
Offices: 1051 E Hillsdale Blvd, Suite 600, Foster City, California 94404, US · 65 Pinchas Rosen Street, Tel Aviv, IL · 505 Burrard Street, Suite 1400, Vancouver, BC V7X 1M5, CA · 15 Alfred Place, London , WC1E 7EB, GB · 48 Yonge St, Toronto, Ontario M5E 1G6, CA
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