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Full-time
Health Insurance, Well-being Support, Financial Support
Posted 29d ago
~40 hrs/week
Remote in Tokyo, Japan
Responsibilities
Manage the technical relationship with customers from onboarding through renewal to drive product adoption and value. Partner with internal engineering and product teams to resolve bugs and align platform capabilities with client security goals.
Requirements
Requires deep knowledge of API vulnerabilities, AppSec principles, and authentication mechanisms like OAuth 2.0 and SAML. Candidates must have a successful track record working with large enterprise customers in the cybersecurity industry.
Full job description
Are you excited by the prospect of working with innovative security products?
Are you passionate about being a technical evangelist & growing customers business?
You'll work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.
Partner with the best
You'll apply your problem-solving ability, empathy, creativity, and cybersecurity knowledge to help map APIs, assess exposure, showcase attacks patterns and indicators of compromise, and drive impact.
As a Technical Account Manager, you will be responsible for:
Owning the technical relationship with customers from onboarding through renewal
Delivering technical deep-dives and custom product demonstrations to both security teams and executive-level decision-makers.
Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value
Keeping clients regularly updated on new security features, updates, and the overarching product roadmap
Partnering with Akamai's internal Product, Engineering, and Support teams to expedite bug fixes and requested features
Driving successful product adoption by aligning platform capabilities with client security goals, ensuring measurable value, reduced API risk exposure, and high annual renewal rates
Do what you love
To be successful in this role you will:
Have good understanding of common API vulnerabilities (such as the OWASP API Security Top 10), indicators of compromise, and web application attack patterns
Possess understanding of AppSec principles and how they integrate into the software/application development lifecycle (SDLC)
Have experience with HTTP/HTTPS protocols, REST/GraphQL API architectures, and robust authentication/authorization mechanisms (OAuth 2.0, OIDC, JWT, SAML, and API keys)
Have experience and a successful track record in the security industry with large enterprise customers
Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions
Have excellent written and verbal communication, listening, and presentation skills
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security: Neutralizing threats before they ever reach your data. Content Delivery: Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Related keywords
API SecurityOWASPSDLCHTTPHTTPSRESTGraphQLOAuth 2.0OIDCJWTSAMLAPI KeysCloud SecurityCybersecurityEnterprise CustomersApplication Security
At Akamai, we make life better for billions of people, billions of times a day.
Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online.
Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world.
With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences.
Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day.
Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation.
Want to power and protect life online, by solving the toughest challenges?
Be part of an amazing team.
Let’s connect:
LinkedIn: https://www.linkedin.com/company/akamai-technologies
Twitter: https://twitter.com/Akamai
Blog: https://www.akamai.com/blog
Offices: 8 Cambridge Center, Cambridge, MA 02142, US · 3125 Clearview Way, San Mateo, CA 94402, US · 352 Park Avenue South, 8th Floor, New York, NY 10010, US · Pfingstweidstr. 60, Zurich, 8005, CH · First Floor, Charta House, 30-38 Church Street, Staines, UK TW18 4EP, GB
Edge SecurityWeb and Mobile PerformanceEnterprise Accessand Video Delivery SolutionsCloud SecurityInformation TechnologyCyber SecuritySoftwareSaaSInternet
How many Software jobs are open in Tokyo, Japan right now?
There are currently 981 open software positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Tokyo, Japan?
Companies currently hiring include Rakuten, DXC Technology, Salesforce, Google, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Tokyo, Japan?
Yes — 508 of the 981 open software positions offer remote or hybrid work (78 remote, 430 hybrid).
How do I apply for Software jobs in Tokyo, Japan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.