Tokyo, Japan · On-site
About Us SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain contro…
Skills: Technical Consulting, Pre-sales Engineering, Solution Architecture, Linux, Kubernetes
Tokyo, Japan · On-site
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: TSV Interface Circuit Design, NAND Flash Memory, Signal Integrity, Power Integrity, DFT Circuits
Tokyo, Japan · On-site
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secu…
Skills: System Architecture Design, Requirement Management, ADAS, Automotive Camera Development, Technical Coordination
Tokyo, Japan · On-site
. MAIN FOCUS AND MISSION: The BI & Data lead plays a crucial role in the affiliate transformation, aligning the business towards becoming a high-performing, data-driven organization. This role is responsible on developin…
Skills: Power BI, Data Analytics, Business Intelligence, Data Governance, Google Cloud Platform
Tokyo, Japan · On-site
Minimum qualifications: Bachelor's degree in Computer Science or a related technical field or equivalent practical experience. 10 years of experience in a customer-facing role working with stakeholders and managing custo…
Skills: Cloud Operations, Digital Transformation, Service Architecture, Stakeholder Management, Technical Implementation
Tokyo, Japan · On-site
Minimum qualifications: Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or supp…
Skills: Cloud Native Architecture, Conversational AI, Machine Learning APIs, Generative AI, Technical Presentation
Tokyo, Japan · On-site
Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales role in the enterprise software or cloud space. Experience selling to clients in the enterprise cybersecurit…
Skills: Enterprise Software Sales, Cloud Computing, Cybersecurity, C-level Presentation, Forecasting
Tokyo, Japan · On-site
■ 募集ポジション カスタマーサクセスマネージャー（Customer Success Manager） ■ このポジションの魅力 世界中で利用される知財・特許データ×アナリティクスを活用し、企業の意思決定に直接貢献 顧客の「導入後の成功」に深く関わり、継続的な価値創出をリードできる 営業ではなく、顧客に寄り添う長期的なパートナーシップを重視した役割 グローバルチームと連携し、最先端のデータ・SaaSビジネスに携われる ■ 会社概要 Le…
Skills: Customer Success, Account Management, Solution Sales, Consultative Selling, Project Management
Tokyo, Japan · On-site
Job Description: Business Overview The AI & Data Division (AIDD) creates powerful AI, customer-focused search, recommendation, data science, advertising, marketing, price and inventory optimization solutions to a variety…
Skills: Machine Learning, NLP, Computer Vision, Python, Data Analytics
Tokyo, Japan · On-site
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an…
Skills: Account Management, Cybersecurity, Strategic Planning, Relationship Management, Sales Execution
Tokyo, Japan · On-site
■ 募集ポジション カスタマーサクセスマネージャー（Customer Success Manager） ■ このポジションの魅力 世界中で利用される知財・特許データ×アナリティクスを活用し、企業の意思決定に直接貢献 顧客の「導入後の成功」に深く関わり、継続的な価値創出をリードできる 営業ではなく、顧客に寄り添う長期的なパートナーシップを重視した役割 グローバルチームと連携し、最先端のデータ・SaaSビジネスに携われる ■ 会社概要 Le…
Skills: Customer Success, Account Management, Solution Sales, Consultative Engagement, Project Management
Tokyo, Japan · Hybrid
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Cloud Solution Architecture, Microsoft Purview, Microsoft Sentinel, Microsoft Defender XDR, Zero Trust
Tokyo, Japan · Hybrid
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and e…
Skills: Project Management, Team Leadership, Front-end Development, HTML5, CSS
Tokyo, Japan · On-site
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Skills: Pre-sales, Cyber Security, Network Security, Cloud Security, Proof-of-Concept Management
Tokyo, Japan · On-site
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Skills: IP Based Networks, Network Design, Security Products, Linux, Unix
Tokyo, Japan · On-site
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Skills: IP Based Networks, Network Design, Security Products, Linux, Unix
Tokyo, Japan · On-site
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Skills: Pre-sales, Network Security, Cloud Security, Proof-of-Concept Management, Analytical Skills
Tokyo, Japan · On-site
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Skills: IP Based Networks, Network Design, Security Products, Linux, Unix
Tokyo, Japan · Remote OK
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Skills: Keyframe Animation, Motion Capture, Unreal Engine, Unity, Autodesk Maya
Tokyo, Japan · Remote OK
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Skills: Keyframe Animation, Motion Capture, Unreal Engine, Unity, Autodesk Maya
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Act as a trusted technical advisor to align SUSE's open-source solutions with customer business needs through technical validation and solution design. Collaborate with sales and product teams to drive deal progression and ensure customer feedback informs product development.
Requires professional experience in technical consulting or pre-sales engineering with a strong focus on Linux, Kubernetes, and cloud infrastructure. Must possess the ability to communicate complex technical value to CXO-level executives and manage the technical sales lifecycle.
About Us
SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at www.suse.com.
Senior Solution Architect
Job Description
Role Overview
The Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work closely with regional sales and partner teams to drive technical excellence in solution design, positioning SUSE as a leader in the industry.
The role will leverage specialised knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests. Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge.
Engage with customers to understand both their technical and business needs - building valued relationships and developing as a trusted technical advisor. Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring that solutions are tailored to meet both immediate and future needs.
Take full responsibility for the technical aspects of deal progression, from qualification to closure. Champion the technical validation process, including product demonstrations, technical presentations, managing proofs of concept (PoCs), addressing customer objections, and ensuring that the technical value of SUSE’s solutions is fully realised.
Serve as the voice of the customer by actively gathering and communicating customer feedback and requirements, to SUSE’s Product, Strategy, and Engineering teams. Ensure that customer needs are reflected in new product features, updates, and messaging, while facilitating regular feedback loops, and support escalations to ensure product improvements align with customer expectations and maximise value.
Collaborate with Field and Specialist Sales, Partner Ecosystem, and Customer Success teams to create Account Plans to drive solution adoption and ensure customer satisfaction throughout the sales lifecycle.
Contribute to the development of go-to-market strategies with regional sales teams, and participate in marketing efforts through presentations, blogs, technical speaking engagements, rodeo’s and booth demo’s.
Support the analysis of competitor offerings and collaborate on developing strategies to differentiate SUSE solutions, identifying key advantages in specific use cases.
Conduct research and draft responses to the technical segments of requests for information (RFIs), requests for proposals (RFPs), and requests for quotes (RFQs).
Transfer knowledge to pre-sales peers and contribute to internal education through mentoring, peer training, and sharing insights on product innovations and technical solutions.
Consistently maintain CRM hygiene by updating all activity, for each opportunity - Use Case, Success Criteria, Technical Close Status (TCS) and Next Steps in the technical close process.
Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Technical Sales professional, and deepening your expertise in the SUSE value proposition.
Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.
Practical skills with Linux systems, open-source software, and related infrastructure solutions, with experience in cloud computing and container technologies like Kubernetes.
Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level, translating technical concepts into business value and demonstrating how they align with customer objectives.
Experience in creating technical demonstrations and whitepapers to illustrate product value through use cases.
Strong problem-solving abilities, capable of addressing complex technical problems and delivering innovative, value-driven solutions.
Experience collaborating cross-functionally with sales, engineering, and customer success teams to deliver comprehensive solutions and ensure customer satisfaction.
Experience in designing and delivering complex enterprise solutions, ensuring scalability, security, and reliability.
Exceptional consultative-selling skills, fostering meaningful customer relationships, guiding engagements, and serving as a trusted technical advisor through collaboration
Proficiency in competitor analysis and solution positioning, showcasing SUSE's advantages over peers.
Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines, track technical validation, and measure solution success.
What We Offer
SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.
This is a compelling opportunity for the right person to join us as we continue to scale and prosper.
If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!
We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.
Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.
SUSE Values
SUSE's culture is centered on four key values - Choice, Community, Trust, and Innovation - which are deeply integrated with our open source ethos. SUSE fosters a diverse and inclusive environment where our people are encouraged to be themselves.
We are continuously making choice happen
We are accountable for our choices
We never get complacent
Nobody is smarter than everybody
We embrace diversity of thought
We are “open source first, upstream first” where collaboration benefits all
We are trusted to deliver with integrity
We offer trust by default, and do not wait for it to be earned
We foster an environment where everyone trusts each other
We foster a culture of experimentation, and embrace change by challenging the norm
We are committed to continuous improvement, creativity and adaptability
Ideas are great, but without execution they are just ideas
SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at www.suse.com.
Offices: Frankenstraße 146, Nürnberg, 90461, DE
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