About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsib…
We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected…
Skills: Python, Java, SQL, Snowflake, Data Modeling
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to len…
Keywords Studios recherche un Chef d’équipe en Assurance Qualité (Fonctionnalité) pour travailler au sein du studio WB Games Montréal. Le chef d’équipe en assurance qualité (fonctionnalité) est chargé de superviser les a…
Skills: QA Process Management, Team Leadership, Game Testing, Bug Tracking Software, SDK/Debug Tools
Role Overview At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We ena…
Skills: Network Administration, Network Security, Cisco, Dell, HP
English into Croatian and Serbian MT Post-Editors & Translation Partner
Croatia · Remote Solely
Mid level$488M raised
We are recruiting freelance gaming translators/mtpe editors and global partners for multiple AAA games projects from English into Croatian and Serbian. We are looking for professional linguists and agencies with experien…
Skills: English Translation, Croatian Translation, Serbian Translation, MT Post-Editing, Video Game Localization
Keywords Studios is an international service provider in the global video games industry, with studios in Dublin, Tokyo, Seattle, Montreal, Rome, Barcelona, LA, Singapore, and more. Working on a worldwide basis, we provi…
Skills: Italian Language Proficiency, English Language Proficiency, Linguistic Testing, Bug Reporting, Quality Assurance
Keywords Studios is an international service provider in the global video games industry, with studios in Dublin, Tokyo, Seattle, Montreal, Rome, Barcelona, LA, Singapore and more. Working on a worldwide basis, we provid…
Skills: Arabic Language Proficiency, Game Testing, Localization QA, Bug Reporting, English Communication
Company Description Keywords Studios is constantly working with some of the world's largest Publishers and most popular AAA games. Here in Australia we have studios located in Adelaide, Brisbane and Melbourne and employ …
Work Location: Indianapolis, IN (onsite) Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST Overtime: Occasional Pay Rate: $25.00+ per hour depending on experience level This role supports the Distribution Warehouse Oper…
Our global footprint across Asia, Oceania, Europe, and the Americas enables us to run 24-hour follow-the-sun workflows, our professional translators and game developers continue to work on your project around the clock, …
Lakshya, a Keywords Studios company, in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San Diego and Tokyo. Setup…
Skills: 3D Animation, Keyframe Animation, Motion Capture, Maya, 3ds Max
Lakshya, a Keywords Studios company, in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San Diego and Tokyo. Setup…
Skills: 3D Animation, Keyframe Animation, Motion Capture, Maya, 3ds Max
Lakshya, a Keywords Studios company, in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San Diego and Tokyo. Setup…
Skills: 3D Animation, Keyframe Animation, Motion Capture, Maya, 3ds Max
Account Manager - Game Art Services (North America Accounts)
United States · Remote OK
Senior$488M raised
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a comp…
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Company Description Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the …
Our global footprint across Asia, Oceania, Europe, and the Americas enables us to run 24-hour follow-the-sun workflows, our professional translators and game developers continue to work on your project around the clock, …
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Full-time
Posted 2h ago
~40 hrs/week
Responsibilities
Responsible for creating, maintaining, scaling, and securing infrastructure for critical production and development workloads. The role involves managing database infrastructure, automation, and ensuring security and compliance across engineering processes.
Requirements
Requires 3+ years of experience with in-depth knowledge of UNIX-like systems and networking protocols. Candidates must be proficient in containerization, IaaC tools, cloud platforms, and managing various database and queuing systems.
Full job description
About the Team:
DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.
DevOps team work in following areas:
Production & Development Infrastructure Provisioning and Maintenance
You’ll be in a team that maintains, builds and scale infrastructure that will host the production workload as well as support internal engineering teams. You’ll make decisions with a significant impact on Helpshift.
Requirements
Relevant experience of 3+ years and above.
In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
Experience with IaaC tools like Ansible, Puppet, Terraform.
Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
Experience with managing NoSQL and RDBMS
Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)
🎮🎬 We help make video games, films, and fan favourites you’ve probably played, watched, or heard.
Industry
Computer Games
Company size
10,001+ employees
Headquarters
Dublin, Ireland
LinkedIn followers
242,207
Total funding
$488M
We work behind the scenes with game developers, publishers, and entertainment companies to bring their ideas to life and keep them running smoothly. From game development and art production to audio services, localization, game testing, community support, and marketing, we’re the partner you call when you need extra hands (or brains).
We are 13,000 people worldwide. Tech-savvy, AI-aware, and deeply invested in R&D. We’re adaptable, collaborative, and used to plugging into diverse teams and pipelines. Many of us grew up with games, animation, and film. We’re fans first, and that shows in how we work: with care, respect, accessibility, and safety in mind.
Whether it’s building innovative experiences, meeting tight deadlines, or preserving creative vision across every language and culture, our services and proprietary tools integrate seamlessly with your team at any stage of the product life cycle.
We don’t always make the headlines, but we help others get there.
Among our clients: Tencent Games, Microsoft, Ubisoft, Supercell, Bandai Namco, Netflix, Amazon... #ImagineMore
Offices: Whelan House, South County Business Park, Leopardstown, Dublin, Ireland 18, IE · Via Tiberio Imperatore, 15, Rome, Latium 00145, IT · Route Kagurazaka, Bldg. Basement 22-3 Tenjincho Shinjuku-ku, Tokyo, 162-0808, JP · Suite 8400, 1751 Richardson, bureau 8400, Montréal, Québec H3K1G6, CA · 3830 Monte Villa Pkwy, Bothell, Washington 98021, US
EngineeringFunctionality QALocalizationLocalization QAPlayer SupportMarketing ServicesCommunity ManagementGame DevelopmentPRGame Art
🎮🎬 We help make video games, films, and fan favourites you’ve probably played, watched, or heard.
Industry
Computer Games
Company size
10,001+ employees
Headquarters
Dublin, Ireland
LinkedIn followers
242,207
Total funding
$488M
We work behind the scenes with game developers, publishers, and entertainment companies to bring their ideas to life and keep them running smoothly. From game development and art production to audio services, localization, game testing, community support, and marketing, we’re the partner you call when you need extra hands (or brains).
We are 13,000 people worldwide. Tech-savvy, AI-aware, and deeply invested in R&D. We’re adaptable, collaborative, and used to plugging into diverse teams and pipelines. Many of us grew up with games, animation, and film. We’re fans first, and that shows in how we work: with care, respect, accessibility, and safety in mind.
Whether it’s building innovative experiences, meeting tight deadlines, or preserving creative vision across every language and culture, our services and proprietary tools integrate seamlessly with your team at any stage of the product life cycle.
We don’t always make the headlines, but we help others get there.
Among our clients: Tencent Games, Microsoft, Ubisoft, Supercell, Bandai Namco, Netflix, Amazon... #ImagineMore
Offices: Whelan House, South County Business Park, Leopardstown, Dublin, Ireland 18, IE · Via Tiberio Imperatore, 15, Rome, Latium 00145, IT · Route Kagurazaka, Bldg. Basement 22-3 Tenjincho Shinjuku-ku, Tokyo, 162-0808, JP · Suite 8400, 1751 Richardson, bureau 8400, Montréal, Québec H3K1G6, CA · 3830 Monte Villa Pkwy, Bothell, Washington 98021, US
EngineeringFunctionality QALocalizationLocalization QAPlayer SupportMarketing ServicesCommunity ManagementGame DevelopmentPRGame Art