Job Summary and Mission This job contributes to Starbucks success by providing business expertise in identifying and designing improvements on application(s) or database system(s) for a specific business unit or departme…
Skills: Business Analysis, System Design, Project Management, Requirements Gathering, Process Improvement
Now Brewing – Designer, Digital UX & Design From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connecti…
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San Francisco, California, United States · On-site
$200k–$260k/yr
Senior$226M raised
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: People Management, Technical Sales, Solutions Engineering, API Integration, Python
San Francisco, California, United States · On-site
$125k–$234k/yr
Senior$12B raised
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation fi…
Multinational Digital Infrastructure - Full Stack SW Eng. (US)
Seattle, Washington, United States · Remote OK
$191k–$253k/yr
Senior
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
Skills: Full stack development, Systems engineering, React, Angular, Vue.js
San Francisco, California, United States · On-site
Senior$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world's largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their …
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and ac…
San Francisco, California, United States · On-site
Senior+$10B raised
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Skills: Accounting, Financial Reporting, U.S. GAAP, SQL, Python
San Francisco, California, United States · Remote OK
Senior+$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
San Francisco, California, United States · On-site
Senior+$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
San Francisco, California, United States · On-site
Mid level$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
San Francisco, California, United States · On-site
Senior$10B raised
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Skills: Engineering Management, Software Development, Developer Experience, API Integration, Technical Support
San Francisco, California, United States · On-site
Senior$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
San Francisco, California, United States · On-site
Senior+$10B raised
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Skills: API Design, Infrastructure Engineering, Technical Leadership, Service-Oriented Architecture, System Design
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow thei…
Skills: Distributed Systems, Deployment Orchestration, Kubernetes, Containerization, Service Reliability
Software Engineer, Product Security Data Platforms
Seattle, Washington, United States · On-site
Mid level$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Data Engineering, Distributed Systems, Java, C++, Rust
Staff Software Engineer, Data Quality and Governance
Seattle, Washington, United States · On-site
Senior+$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Distributed systems, Data quality, Data governance, Data catalog, Metadata management
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Data Pipelines, Airflow, Spark, Kafka, Flink
San Francisco, California, United States · Remote OK
Senior+$10B raised
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Product Management, Software Systems, API Design, Data Modeling, Software Architecture
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$113k–$170k/yr
Full-time
Posted 7d ago
~40 hrs/week
Responsibilities
The lead analyst identifies and designs system improvements while providing user support and troubleshooting for business units. They also lead cross-functional teams to manage project plans, system testing, and the implementation of new tools and processes.
Requirements
The role requires experience in business systems analysis, project coordination, and the ability to translate business needs into technical requirements. Candidates must demonstrate leadership skills to guide experienced analysts and effectively communicate with IT partners and stakeholders.
Full job description
Job Summary and Mission
This job contributes to Starbucks success by providing business expertise in identifying and designing improvements on application(s) or database system(s) for a specific business unit or department. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training. Acts as a lead to experienced analysts.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. May provide direct end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications.
Gathers and documents business requirements. Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements. Develops test plans and scripts. Manages testing of system fixes, new releases and enhancements, changes and implementations and system interfaces, in order to ensure functionality and user acceptance.
Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification. Leads and participates in cross-functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects. Assesses benefits to be derived from systems improvements and quantifies impact to business unit. May assist in development of project scope, budget estimates and timeline.
Troubleshoots, identifies and tracks software and hardware issues and resolves them to keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities. Documents and communicates problem resolution.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Related keywords
Business Systems AnalystSystem EnhancementsDatabase SystemsProject PlanningBusiness RequirementsTest ScriptsSystem InterfacesUser Acceptance TestingProcess SimplificationTechnical DocumentationSoftware IssuesHardware IssuesIT CoordinationFunctional AnalysisSystem FunctionalityProject Scope
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Starbucks is an equal opportunity employer. Explore opportunities, benefits and more at careers.starbucks.com
Offices: 2401 Utah Ave S, Seattle, WA 98134, US · 5140 Yonge Street, (Beside Mel Lastman Square in North York), Toronto, Ontario M2N 6L7, CA · 1805 E Hallandale Beach Blvd, Hallandale Beach, FL 33009, US · 566 Chiswick High Road, London, England W4 5YE, GB
Based on 2461 listings with disclosed salaries, most software jobs in Seattle, WA pay between $132k–$250k per year. Individual offers vary with seniority, company size, and specialization.
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