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$112k–$147k/yr
Full-time
bachelor degree
Health insurance, Wellness benefits, Life insurance, Accident and disability insurance, Parental leave, Employee assistance program
Posted 2d ago
~40 hrs/week
Responsibilities
The Senior Developer will lead the design and evolution of the ticketing platform, transitioning legacy systems to cloud-native, AI-enabled architectures. They will oversee backend development, mentor team members, and collaborate with cross-functional stakeholders to deliver scalable enterprise solutions.
Requirements
Candidates must have at least 3 years of software development experience with deep expertise in C# and .NET Core. A bachelor's degree in Computer Science or a related field is preferred, along with proven experience in cloud-native architecture and distributed systems.
Full job description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Senior Developer will be responsible for the design, development, and evolution of United's Ticketing Platform. This role will lead the transition from legacy mainframe development approaches toward cloud-native architecture and AI-enabled, spec-driven software engineering while delivering scalable solutions that support critical ticketing capabilities across the enterprise.
The ideal candidate combines deep technical expertise with strong leadership, communication, and mentoring skills. This individual will partner with Product to translate business outcomes into actionable solutions, collaborate with Engineering and Architecture on technical design, work with EQE to strengthen quality and automation, and coach developers as they grow their technical and professional capabilities.
Lead technical design phases by configuring AI agents to ingest Product Requirements Documents (PRDs), business requirements, system architectures, and approved engineering standards.
Orchestrate agent workflows that transform high-level business and technical artifacts into detailed, implementation-ready specifications for microservices and platform capabilities.
Oversee the end-to-end design, development, documentation, testing, deployment, and support of backend solutions built on C# and .NET Core.
Lead the decomposition of legacy mainframe ticketing capabilities into scalable, resilient, and cloud-native services.
Design event-driven architectures and communication patterns leveraging Solace messaging technologies.
Define and govern API contracts, policies, security standards, and routing rules managed through Kong API Gateway.
Architect scalable, resilient, and secure infrastructure deployments across AWS services, including ECS, EKS, Lambda, RDS, and related cloud-native technologies.
Maintain and enhance CI/CD pipelines using GitHub Actions and Harness to automate build, testing, security validation, deployment, and release activities.
Continuously refine AI prompt pipelines, validation practices, and engineering guardrails to improve the accuracy, completeness, and quality of agent-generated technical specifications.
Lead API integrations between internal platforms, external systems, and cloud services using API-first design principles.
Collaborate closely with Product Managers and business stakeholders to translate business capabilities into scalable technical solutions and delivery plans.
Partner with Engineering, Architecture, EQE, Platform Engineering, and Operations teams to ensure solution quality, successful delivery, and operational readiness.
Facilitate technical discussions, design reviews, and architecture assessments, helping cross-functional teams reach clear and timely decisions.
Highlight and document risks, issues, blockers, dependencies, and technical decisions while driving resolution plans with the appropriate stakeholders.
Mentor and coach developers in software engineering best practices, cloud-native design, AI-assisted development, technical problem-solving, and software craftsmanship.
Foster a culture of technical excellence, continuous learning, accountability, inclusion, collaboration, and innovation.
Champion quality engineering by partnering with EQE to improve automation, testability, reliability, and overall software quality throughout the development lifecycle.
Communicate complex technical concepts clearly to technical and non-technical audiences, and build trusted relationships across the organization.
Stay current with industry best practices and emerging technologies in distributed systems, cloud engineering, API development, platform engineering, and AI-enabled software delivery.
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree in Computer Science, Engineering, or related field preferred
3+ years of experience in software development
Experience in the design, development, documentation, testing, and debugging of enterprise software systems
Deep expertise in C# development, .NET Core, and advanced object-oriented design principles
Strong experience designing and developing distributed systems, microservices, and API-first architectures
Experience modernizing legacy or mainframe-based applications into cloud-native architectures
Production experience with enterprise integration technologies, including Solace messaging and Kong API Gateway
Proven experience building cloud-native applications and infrastructure on AWS
Advanced experience with CI/CD automation tools, including GitHub Actions and Harness
Hands-on experience integrating AI coding agents, large language model workflows, or AI-assisted engineering practices into the software development lifecycle
Strong understanding of spec-driven development, technical documentation, and automated software delivery practices
Experience working within Agile/Scrum or SAFe frameworks and tools such as Jira, Confluence, or Azure DevOps
Demonstrated ability to collaborate effectively across Product, Engineering, Architecture, EQE, Platform Engineering, and Operations organizations
Strong verbal and written communication, stakeholder management, facilitation, and leadership skills
Experience mentoring developers and fostering technical and professional growth within engineering teams
Ability to influence without direct authority, navigate differing perspectives, and build alignment across cross-functional teams
Strong analytical, problem-solving, decision-making, and organizational skills in a fast-paced delivery environment
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Experience supporting airline Ticketing, Order Management, Reservation Systems, Passenger Services Systems, or related airline technology platforms
Knowledge of Generative AI frameworks, prompt engineering, AI agent orchestration, and evaluation techniques
Proficient in Python scripting for automation, data analysis, and operational tooling.
Experience leading adoption of emerging engineering practices and technologies
Experience serving as a technical mentor, coach, development lead, or facilitator of an engineering community of practice
Experience designing highly scalable event-driven architectures and platform services
Familiarity with Domain-Driven Design (DDD), event sourcing, CQRS, and cloud-native architecture patterns
Experience driving quality improvements in partnership with Quality Engineering teams
Agile experience
The base pay range for this role is $112,480.00 to $146,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]
Related keywords
C#.NET CoreCloud-nativeMicroservicesAWSAPISolaceKong API GatewayGitHub ActionsHarnessAIGenerative AIPrompt engineeringPythonAgileScrum
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
Offices: 233 South Wacker Drive, Chicago, IL 60606, US
AirlineTravelAir CargoAir TravelInformation Technologycustomer serviceaviationtechnologyand digital technologyAir Transportation
Based on 2098 listings with disclosed salaries, most software jobs in Chicago, IL pay between $89k–$206k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Chicago, IL right now?
There are currently 2,629 open software positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Chicago, IL?
Companies currently hiring include Northern Trust Asset Management, Braze, United Airlines, Capgemini, JPMorganChase, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Chicago, IL?
Yes — 1666 of the 2629 open software positions offer remote or hybrid work (435 remote, 1231 hybrid).
How do I apply for Software jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.