Cambridge, Massachusetts, United States · Remote OK
$105k–$190k/yr
Are you excited about working with cutting-edge technologies? Would you like to work with our Zero Trust portfolio? Join our Global Escalation Team As a Senior Product Support Engineer, you will become a key technical co…
Skills: Wireshark, Browser Developer Tools, Fiddler, HTTP/S, TLS/SSL
Mountain View, California, United States · On-site
$174k–$253k/yr
Minimum qualifications: Master's degree in Statistics, Data Science, Mathematics, Physics, Economics, Operations Research, Engineering, or a related quantitative field. 5 years of work experience using analytics to solve…
Skills: Python, R, SQL, Causal Inference, Product Analytics
Cambridge, Massachusetts, United States · On-site
$163k–$237k/yr
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. Experience in Cyber Security. Experience with process improvement. Preferre…
Skills: Program Management, Cyber Security, Process Improvement, Security Analysis, Security Assessment
Cambridge, Massachusetts, United States · Hybrid
$122k–$195k/yr
The Role: ModernaTX, Inc. seeks a Data Scientist for its Cambridge, Massachusetts location. Here’s What You’ll Do: Apply machine learning and natural language processing (NLP) to enhance document processing and understan…
Skills: Machine Learning, Natural Language Processing, Computer Vision, OCR, Python
Cambridge, Massachusetts, United States · On-site
$145k–$185k/yr
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that tea…
Skills: Product Design, User-Centered Design, Interaction Design, Visual Craft, User Research
Cambridge, Massachusetts, United States · On-site
$212k–$333k/yr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Product Ownership, Strategic Planning, Roadmap Development, Agile Delivery, Stakeholder Management
Cambridge, Massachusetts, United States · On-site
Desktop IT Support Technician Business Unit: MAK Technologies, Inc. Location: Cambridge, MA What YOU will do: The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by in…
Skills: Windows Operating Systems, Desktop Hardware Troubleshooting, Microsoft 365, PC Imaging, Network Connectivity
Cambridge, Massachusetts, United States · Hybrid
$131k–$209k/yr
The Role: Moderna is seeking a highly skilled Senior SAP BTP Engineer to design, develop, and support scalable SAP solutions that enable critical business capabilities across the enterprise. As part of the Moderna SAP Di…
Skills: ABAP, SAP BTP, SAP Fiori, SAPUI5, RAP
Cambridge, Massachusetts, United States · Hybrid
$100k–$120k/yr
About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think…
Skills: Cold Calling, Closing, Product Demonstrations, Negotiation, CRM
Cambridge, Massachusetts, United States · On-site
Who are we and why should you join us? ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, …
Skills: Growth Marketing, Account-Based Marketing, Campaign Orchestration, AI Tools, Hubspot
San Francisco, California, United States · On-site
$163k–$237k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in product management or related technical role. 2 years of experience taking technical products from conception to laun…
Skills: Product Management, Technical Product Launch, Security, Privacy, Product Roadmap
Cambridge, Massachusetts, United States · On-site
$100k–$160k/yr
Schrödinger seeks a Senior Account Manager to join us in our mission to transform the discovery of therapeutics with our digital chemistry platform. As a member of our Life Sciences Sales team, you’ll oversee business gr…
Skills: Account Management, Value-Based Selling, Sales Forecasting, Strategic Planning, Negotiation
Cambridge, Massachusetts, United States · On-site
Member of the Technical Staff - Systems ML EngineerAbout Transfyr Transfyr is building physical AI for science. Why is it that a professional athlete has dramatically more information about every play they make than a sc…
Skills: ML Systems Engineering, Distributed Training, GPU Kernel Optimization, CUDA, Triton
Cambridge, Massachusetts, United States · On-site
$170k–$220k/yr
The Role We're hiring an Engagement Manager to own how Proton shows up inside a distribution business: scoping the work, designing the solution, and running the engagement from kickoff through go-live and beyond. Differe…
Skills: Solution Design, Project Management, Customer Relationship Management, Product Management, ERP Integration
Cambridge, Massachusetts, United States · On-site
Eka Robotics Eka Robotics is on a mission to build intelligence for the physical world - robots that are fast, general, and reliable. Our approach, grounded in physics, unlocks superhuman capabilities. We are defining th…
Skills: Electrical Engineering, Firmware Development, Power Electronics, C, C++
Cambridge, Massachusetts, United States · Hybrid
$94k–$152k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Solution Architecture, Technical Leadership, Data Engineering, Cloud Platforms, AI/ML
Cambridge, Massachusetts, United States · Remote OK
$105k–$140k/yr
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, ne…
Skills: B2B Sales, Account Management, Technical Discovery, API Integration, Product Demoing
Cambridge, Massachusetts, United States · On-site
$95k–$171k/yr
Are you ready to define the next generation of cloud server architecture? Do you enjoy hands-on hardware bring-up? Join our Server Team! Our Hardware Engineering team designs, qualifies, and scales the server platforms t…
Skills: Computer Architecture, Server Hardware, Firmware, Linux, Bash
Cambridge, Massachusetts, United States · Remote OK
$191k–$343k/yr
Do you relish the prospect of leading strategic cross-organization, transformational programs? Do you thrive on managing complexity and uncertainty? Join our Cloud Technology Group Business Operations team! Akamai's Clou…
Skills: Program Management, R&D Transformation, Change Management, Portfolio Management, Stakeholder Management
Cambridge, Massachusetts, United States · On-site
$142k–$269k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: ServiceNow Architecture, Enterprise Service Management, Solution Architecture, Workflow Automation, Service Portal
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-level escalation support for Zero Trust security products to resolve complex technical issues. Collaborate with R&D and Product Management to prioritize software fixes and serve as a technical SME for internal and external stakeholders.
Requires 5+ years of experience in technical support and L3/L4 escalation for cloud-based solutions. Must possess strong networking knowledge, proficiency in Linux and Python, and be eligible for Secret Security Clearance.
As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and Security Group. We're looking for excellent technical staff to create and support core technology to deliver a secure, accelerated experience to enterprise customers.
In this role, you will provide escalation support for security products including our Zero Trust Security platform. You'll focus on cutting-edge services, ensuring application and network performance, reliability, and security for users connecting through Akamai's Zero Trust platform.
As a Senior Product Support Engineer, you will be responsible for:
To be successful in this role you will:
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
| Connect with us on social and see what life at Akamai is like! |       |
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $105,400 - $189,600/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog
Offices: 8 Cambridge Center, Cambridge, MA 02142, US · 3125 Clearview Way, San Mateo, CA 94402, US · 352 Park Avenue South, 8th Floor, New York, NY 10010, US · Pfingstweidstr. 60, Zurich, 8005, CH · First Floor, Charta House, 30-38 Church Street, Staines, UK TW18 4EP, GB
Based on 182 listings with disclosed salaries, most software jobs in Cambridge, MA pay between $105k–$253k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 232 open software positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Akamai Technologies, Google, Lila Sciences, Draper, Moderna, among others. Browse the listings above to see every active employer.
Yes — 127 of the 232 open software positions offer remote or hybrid work (50 remote, 77 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
