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Full-time
Posted 44d ago
~40 hrs/week
Responsibilities
Act as the first point of contact for IT support, triaging and resolving hardware and software issues for employees. Manage device lifecycles via MDM and administer Google Workspace accounts and permissions.
Requirements
Requires proven hands-on experience with macOS and Windows environments and proficiency in MDM platforms and Google Workspace. Practical Linux knowledge and a service-oriented approach to technical support are essential.
Full job description
Your mission
You'll be the first person people turn to when something IT related isn't working. That makes you a big part of how the whole team gets through its day. As our First-Level IT Supporter, you take the incoming requests, fix what you can right away, and make sure the harder problems reach the right people quickly. You keep our laptops, accounts, and everyday systems in good shape so that everyone building the factory of tomorrow always has the tools they need to do it.
What you'll do
Be the first point of contact for IT support, triage, resolve, and escalate hardware and software issues for employees
Support and troubleshoot macOS and Windows laptops and desktops
Manage devices through MDM, enrollment, configuration, security baselines, OS and app updates
Administer Google Workspace, accounts, groups, access, onboarding and offboarding
Set up and support office ("paper") printers, drivers, queues, and the everyday "it won't print" tickets
Provide first-level Linux server support for our 3D printer fleet.
Maintain hardware inventory and asset/lifecycle tracking
Write and improve documentation and self-service guides so common issues get fixed faster
Work closely with the SiteOps/DevOps team — escalate platform and network issues, and grow your skills toward infrastructure
Your profile
Proven hands-on support experience for both macOS and Windows environments, including hardware diagnostics and OS-level troubleshooting
Direct experience managing devices through an MDM platform (such as Jamf, Mosyle, Kandji, or Intune), including enrollment, security baselines, and automated app updates
Proficiency in Google Workspace administration, including user account management, group permissions, and onboarding/offboarding workflows
Comfortable with office printer setup, managing print queues, and resolving everyday hardware connectivity issues
Practical Linux knowledge, specifically utilizing the command line for checking logs and managing system services
A service-minded and patient approach to support, with the ability to communicate clearly and remain calm even with a full ticket queue
Highly organized with a commitment to keeping hardware inventory, asset lifecycle tracking, and technical documentation tidy and up-to-date
Nice to have:
Foundational knowledge of networking, including DNS, DHCP, VLANs, and hands-on experience troubleshooting Wi-Fi connectivity
Light scripting skills in Bash or Python to automate repetitive manual tasks and improve workflow efficiency
Familiarity with professional ticketing or helpdesk systems to manage and track support requests
A genuine interest in 3D printing technology, manufacturing processes, or working with hardware components
A strong curiosity and desire to grow professionally toward DevOps or infrastructure-focused roles
Why us?
At Zellerfeld, you will find a multidisciplinary team of engineers, SW and HW specialists, entrepreneurs, designers, and students with a common passion. We embrace contrarian thinking, humility, pushing limits, and improving ourselves. We utilize a flat hierarchy, and we want your voice to be heard. We also care about bonding because we want to be a tight-knit community, so be prepared to spend quality time with everyone, including the CEO!
As a company specializing in both hardware and software, we value close collaboration within our team. Therefore, we are seeking candidates who can join us at our office in Austin.
About us
Zellerfeld is revolutionizing the footwear industry with the world’s first 3D-printing technology for fully customizable shoes. Our goal is simple: printed shoes on every foot. We’re a passionate team of engineers, designers, and innovators, questioning the status quo and disrupting traditional manufacturing processes. Backed by founders, influencers, and celebrities who believe in our vision, we’re committed to making a lasting, positive impact—not just on the footwear industry, but on the world.
Join Us on Our Pursuit of Democratizing Footwear Manufacturing!
Industry
Retail Apparel and Fashion
Company size
11-50 employees
Founded
2020
Headquarters
Hamburg
LinkedIn followers
10,045
Total funding
$30M
Zellerfeld is the only technology company that produces a whole 3D-printed shoe with the push of a button. Through an online platform, every designer in the world will have a chance to sell their shoe designs to anyone who wants to express themselves through customized and personalized 3D-printed shoes.
As a team of energetic engineers that develop their printing technologies in-house, we constantly question the status quo to bring overdue change to an undemocratic and unethical footwear industry. With our disruptive approach of 3D printing every shoe out of fully recyclable materials, we regularly excite our currently small group of customers, which range from NBA and Hollywood stars to Elon Musk’s youngest child.
Everything we do happens with the long term in mind. Our actions are guided by decisions that will have a lasting impact. Always with awareness for people and planets.
Offices: Schnackenburgallee 41D, Hamburg, 22525, DE · Zellerfeld Shoe Company Inc., 447 Sutter St, Suite 405-5, San Francisco, CA 94108, US
Based on 4117 listings with disclosed salaries, most software jobs in Texas pay between $95k–$221k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Texas right now?
There are currently 8,484 open software positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Texas?
Companies currently hiring include Amazon, Bright Vision Technologies, JPMorganChase, AMD, Charles Schwab, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Texas?
Yes — 4473 of the 8484 open software positions offer remote or hybrid work (1866 remote, 2607 hybrid).
How do I apply for Software jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.