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Full-time
high school, associate degree, bachelor degree
Posted 39d ago
~40 hrs/week
Responsibilities
Lead business analysis for enterprise applications and reporting initiatives to translate complex business needs into scalable solutions. Act as the primary liaison between business stakeholders and IT to streamline processes and drive standardization across the organization.
Requirements
Requires a high school diploma (degree preferred) and ideally 7+ years of experience in IT business analysis with enterprise systems. Candidates should possess strong skills in requirements documentation, project management, and collaborating across multiple business locations.
Full job description
JOB SUMMARY
This role leads business analysis efforts for enterprise applications and reporting initiatives, helping translate complex business needs into clear, scalable solutions. As part of the IT team, serves as a key partner between business stakeholders and IT, driving alignment, clarity, and successful delivery outcomes. Plays an important role in streamlining processes and advancing enterprise reporting to support an organization focused on standardization and growth. Contributes to building consistency across systems and shaping a more mature, effective business analysis function within an evolving IT environment.
ESSENTIAL JOB FUNCTIONS
Lead business analysis activities for complex initiatives across enterprise systems and enterprise reporting.
Elicit, analyze, and document business requirements into detailed functional and technical specifications.
Partner with stakeholders and IT teams to design scalable solutions aligned with business objectives.
Manage multiple concurrent initiatives, ensuring alignment to timelines, priorities, and expected outcomes.
Perform project management responsibilities including planning, scope management, prioritization, and risk mitigation.
Develop and maintain documentation such as process flows, requirements, and functional specifications.
Collaborate with UAT, Training, and Change Management teams to support and validate readiness and adoption activities.
Identify opportunities to streamline and standardize processes and improve system and reporting capabilities across locations.
Establish and promote business analysis standards, tools, and best practices within the organization.
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
LEADERSHIP COMPETENCY MODEL
This role requires the demonstration of the following competencies:
Advanced knowledge of business analysis practices, methodologies, and full delivery lifecycle execution.
Skill in translating complex business requirements into structured, actionable deliverables.
Ability to operate as a self-starter and drive outcomes in ambiguous, evolving environments.
Skill in managing multiple priorities and balancing competing stakeholder demands effectively.
Ability to build strong partnerships and collaborate across business and IT to achieve shared goals.
Knowledge of enterprise applications, data structures, and reporting concepts.
Ability to communicate clearly, proactively, and with transparency, while taking accountability for outcomes and ensuring stakeholders are aligned on priorities, risks, and tradeoffs.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
In office environment
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
PLANNED BUSINESS TRAVEL
This job requires planned business travel at 10%
EDUCATION AND EXPERIENCE
High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
Combined experience of 7+ years in IT business analysis with enterprise systems and reporting initiatives is desirable.
Previous experience in delivering complex technology solutions, performing project management responsibilities, and working within growth-stage or evolving organizations is preferred.
Experience supporting organizations with multiple locations, driving standardization of processes and systems to operate as a unified enterprise and enable scalable growth is preferred.
EEO STATEMENT
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
As the leading provider of commercial, industrial, and residential overhead door and loading dock solutions, DuraServ has been a trusted partner for local and national customers since 2001. We serve a diverse range of industries from big-box, retail, and food and beverage to manufacturing, transportation, and logistics. Headquartered in Coppell, Texas, the company operates branches throughout the United States and Canada.
Offices: 8951 Cypress Waters Blvd, Suite 200, Coppell, Texas 75019, US
Based on 4103 listings with disclosed salaries, most software jobs in Texas pay between $95k–$221k per year. Individual offers vary with seniority, company size, and specialization.
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