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Jobs at DATAMARK, Inc. (Now Hiring) — 11 open

DATAMARK, Inc. logoDATAMARK, Inc.

Team Manager- Logistics OTC cash application process

Chennai, Tamil Nadu, India · On-site

Senior+

Lead end-to-end Order-to-Cash (O2C) operations with a strong focus on Cash Application, Collections, Accounts Receivable (AR) Management, and Financial Governance. Drive cash flow optimization, reduce Days Sales Outstand…

Skills: Order-to-Cash, Cash Application, Collections, Accounts Receivable Management, Financial Governance

DATAMARK, Inc. logoDATAMARK, Inc.

Team Lead - Logistics OTC cash application process

Chennai, Tamil Nadu, India · On-site

Senior

Lead and manage end-to-end Order-to-Cash (O2C) operations with a strong focus on Cash Application and Collections. The role is responsible for ensuring accurate cash posting, effective receivables management, DSO improve…

Skills: Order-to-Cash, Cash Application, Collections, Accounts Receivable, Aging Management

DATAMARK, Inc. logoDATAMARK, Inc.

Specialist- Process Expert (Logistics cash applications OTC)

Chennai, Tamil Nadu, India · On-site

Mid level

Role Purpose Support and manage Order-to-Cash (O2C) operations with a strong focus on Cash Application and Collections, ensuring accurate cash posting, effective receivables management, and healthy cash flow across the b…

Skills: Order-to-Cash, Cash Application, Collections, Accounts Receivable, Payment Processing

DATAMARK, Inc. logoDATAMARK, Inc.

Italian Language Interpreter

Chennai, Tamil Nadu, India · Remote OK

Mid level

DATAMARK, Inc. is seeking an experienced and skilled Italian Language Interpreter to join our team. This role involves facilitating accurate and effective communication between Italian and English-speaking clients in a v…

Skills: Italian Fluency, English Fluency, Verbal Communication, Interpretation, Cultural Competence

DATAMARK, Inc. logoDATAMARK, Inc.

Human Resources Specialist

San Antonio, Texas, United States · On-site

Entry level

The Site Human Resources Specialist is responsible for assisting in supporting the day-to-day human resources efforts for the specific production site in which the position is located. The Site Human Resources Specialist…

Skills: Staffing, Performance Management, Compensation, Benefits Administration, Compliance

DATAMARK, Inc. logoDATAMARK, Inc.

Human Resources Generalist

San Antonio, Texas, United States · On-site

Senior

This role is located 100% onsite in San Antonio, TX. DATAMARK, Inc. is seeking a proactive and experienced Human Resources Generalist to join our dynamic team. At Datamark you'll experience a vibrant company culture that…

Skills: Employee Relations, Employment Law Compliance, HRIS Applications, Microsoft Office Suite, Conducting Investigations

DATAMARK, Inc. logoDATAMARK, Inc.

Customer Support - Travel Process

Chennai, Tamil Nadu, India · On-site

Entry level

We are seeking a highly organized and customer-focused Corporate Travel & Member Support Specialist to join our team. This dual-function role combines corporate travel management with premium member support, requiring ex…

Skills: Corporate Travel Management, Member Support, Customer Service, English Proficiency, GDS

DATAMARK, Inc. logoDATAMARK, Inc.

Process Specialist- Thai

Chennai, Tamil Nadu, India · On-site

Entry level

PROCESS SPECIALIST- Thai As a Process Specialist here at DATAMARK, you will play a critical role in managing the logistics function. Your primary responsibility will be to analyze and monitor customer accounts. You will …

Skills: Thai Language Proficiency, Analytical Skills, Problem Solving, Negotiation, Written Communication

DATAMARK, Inc. logoDATAMARK, Inc.

Site Leader - Contact Center

Ciudad Juárez, Chihuahua, Mexico · On-site

Senior+

DATAMARK, Inc., a leader in business process outsourcing, is looking for an experienced Site Leader to join our vibrant team. The Site Leader is essential in ensuring our operational excellence at the site level, oversee…

Skills: Operational Excellence, Workforce Management, Budget Management, Process Improvement, Client Relationship Management

DATAMARK, Inc. logoDATAMARK, Inc.

Contact Center Supervisor

El Paso, Texas, United States · On-site

Mid level

DATAMARK, Inc. is looking for a dedicated Contact Center Supervisor to lead our team in delivering exceptional customer service. This role involves supervising contact center agents, monitoring performance, and ensuring …

Skills: Leadership, Coaching, Customer Service, Performance Monitoring, Conflict Resolution

DATAMARK, Inc. logoDATAMARK, Inc.

Remote Web Developer & Digital Analytics Specialist

El Paso, Texas, United States · Remote OK

$65k–$75k/yr

Senior

Remote Web Developer & Digital Analytics Specialist At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is suppo…

Skills: HTML, CSS, JavaScript, GA4, Google Tag Manager

DATAMARK, Inc. logo

Team Manager- Logistics OTC cash application process

DATAMARK, Inc.

Chennai, Tamil Nadu, India • On-site

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Senior+

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  • Full-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Lead end-to-end Order-to-Cash operations with a focus on cash application, collections, and financial governance. Manage a large operational team of over 60 members to optimize cash flow and drive digital transformation.

Requirements

Requires extensive experience in O2C management, P&L ownership, and leading large teams. Must be proficient in driving operational excellence through automation and managing complex financial KPIs.

Full job description

Lead end-to-end Order-to-Cash (O2C) operations with a strong focus on Cash Application, Collections, Accounts Receivable (AR) Management, and Financial Governance. Drive cash flow optimization, reduce Days Sales Outstanding (DSO), and deliver operational excellence through P&L ownership, process transformation, and digital initiatives.

Cash Application
  • Oversee payment posting, remittance matching, and account reconciliation activities.
  • Manage unapplied cash, short payments, deductions, and payment discrepancies.
  • Govern payment processing across Lockbox, ACH, Wire Transfers, and Cheque transactions.
Collections & AR Management
  • Own aging management and collection strategies to improve cash realization.
  • Drive customer follow-ups, Promise-to-Pay (PTP) tracking, and DSO improvement initiatives.
  • Manage customer escalations and dispute resolution impacting collections and cash flow.
P&L Management
  • Own O2C P&L performance, ensuring revenue realization and cost optimization.
  • Identify revenue leakage opportunities and implement corrective actions to improve margins.
  • Monitor financial performance and drive profitability improvements.
Budgeting & Forecasting
  • Lead annual budgeting and periodic cash flow forecasting activities.
  • Analyze collection trends and assess their impact on working capital.
  • Provide financial insights and recommendations to support business decisions.
Transformation & Digital Initiatives
  • Drive continuous process improvements, standardization, and operational excellence.
  • Implement AI, RPA, and automation solutions to improve efficiency and productivity.
  • Leverage advanced analytics and reporting tools to deliver actionable business insights.
Team Management
  • Lead and develop large operational teams (60+ members).
  • Ensure achievement of KPIs, SLAs, and performance targets.
  • Drive employee engagement, capability building, and succession planning.
Financial Control & KPI Management
  • Ensure compliance with internal controls, policies, and audit requirements.
  • Monitor and improve key metrics including:
    • Days Sales Outstanding (DSO)
    • Aging Accounts Receivable (AR)
    • Collection Effectiveness Index (CEI)
    • Unapplied Cash
  • Maintain strong governance and risk management practices.
Stakeholder Management
  • Partner with senior leadership, customers, and cross-functional teams to achieve business objectives.
  • Resolve complex operational and financial issues impacting the O2C cycle.
  • Drive collaboration to improve cash flow, customer experience, and operational effectiveness.

Related keywords

Order-to-CashO2CCash ApplicationCollectionsAccounts ReceivableDSOP&LWorking CapitalRPAAILockboxACHWire TransfersCEIFinancial ForecastingProcess Standardization

About DATAMARK, Inc.

LinkedInVisit site
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Headquarters
El Paso, TX
LinkedIn followers
111,644

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 4,000 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.datamark.net.

Offices: 123 W Mills Ave, 400, El Paso, TX 79901, US · Apex Plaza, Nungambakkam Road, Chennai, 600034, IN · 43 Butterfield Circle, El Paso, TX 79906, US · 2nd Floor, One Tower, DIL Complex, Ghodbhunder Road, Thane, Thane West, Mumbai , Maharashtra 400610, IN · Blvrd Antonio Ortiz Mena 1832, Los Sicomoros, Campestre-Lomas, Chihuahua, Chihuahua 31205, MX

Contact CenterCall CenterData CaptureData EntryImaging & Scanning DocumentsFinance & AccountingDocument ManagementDocument Storage & Retrieval SolutionsEnterprise Content ManagementBusiness Process Outsourcing
View all jobs at DATAMARK, Inc.

About DATAMARK, Inc.

LinkedInVisit site
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Headquarters
El Paso, TX
LinkedIn followers
111,644

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 4,000 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.datamark.net.

Offices: 123 W Mills Ave, 400, El Paso, TX 79901, US · Apex Plaza, Nungambakkam Road, Chennai, 600034, IN · 43 Butterfield Circle, El Paso, TX 79906, US · 2nd Floor, One Tower, DIL Complex, Ghodbhunder Road, Thane, Thane West, Mumbai , Maharashtra 400610, IN · Blvrd Antonio Ortiz Mena 1832, Los Sicomoros, Campestre-Lomas, Chihuahua, Chihuahua 31205, MX

Contact CenterCall CenterData CaptureData EntryImaging & Scanning DocumentsFinance & AccountingDocument ManagementDocument Storage & Retrieval SolutionsEnterprise Content ManagementBusiness Process Outsourcing
View all jobs at DATAMARK, Inc.

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