Customer Service Agent

Workplace
Remote solely

About this role

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.

  • Determining the language needs of the caller
  • Entering appropriate customer information as needed
  • Accessing appropriate databases
  • Quickly transferring calls to the appropriate staff member
  • Providing additional assistance when needed
  • Excellent customer service, communication and interpersonal skills
  • Ability to enter and access information using a computer terminal while responding to customer needs
  • Excellent keyboarding skills
  • Professionalism, accuracy and speed are essential
  • Excellent command of the English Language – no other language skills are require
  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Performance Bonus

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Top Benefits

  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Performance Bonus