The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role supports IT service del…
Skills: Freshservice Administration, ITIL Framework, Workflow Automation, Business Process Optimization, Dashboard Development
At TerraFirma, we’re redefining how the world moves earth for construction. Founded by former SpaceX engineers and backed by Kleiner Perkins and Bain Capital Ventures, TerraFirma is automating construction to make it fas…
The Senior Revenue and Pricing Analyst leads advanced revenue and pricing analysis to drive strategic decision-making, optimize profitability, and support enterprise-level initiatives. This role partners with leadership …
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates ri…
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first in…
Skills: Solutions Engineering, Pre-Sales, Technical Architecture, Enterprise SaaS, ROI Modeling
The Senior Revenue and Pricing Analyst leads advanced revenue and pricing analysis to drive strategic decision-making, optimize profitability, and support enterprise-level initiatives. This role partners with leadership …
Are You Ready to Make an Impact in Identity? We hire the best to work with the best. Every SailPoint Crew Member embodies four characteristics. Wicked Smart Our people are the best and the brightest in our field and are …
Job Description - Director of Revenue Operations Reports To: VP of Growth Department: Sales Location: Remote Position Type: Full-Time Position Summary As the Director of Revenue Operations, you’ll report to the VP of Sal…
Skills: Revenue Operations, HubSpot, Gong AI, Sales Process Standardization, Pipeline Management
Fall 2026 Co-Op Embedded Software Test Engineer (MG)
Austin, Texas, United States · Hybrid
Entry level$350M raised
For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consu…
Manager, Software Engineering Content Tools • CoCounsel Legal Integrations Overview of the Role CoCounsel Legal Integrations is seeking a Manager, Software Engineering to lead the engineering team responsible for buildin…
Skills: Python, API Design, Engineering Management, Information Retrieval, CI/CD
The Opportunity: Ziff Davis Shopping is looking for a talented React Native Mobile Engineer I to help us bring the next generation of RetailMeNot’s mobile experience to life. You’ll join a smart, collaborative team of mo…
Skills: React Native, TypeScript, JavaScript, iOS Development, Android Development
Job Description Time Type: Full time Role Details: Time Type: Full Time Starting Pay: $65,000 / YR Job Location: 1350 IH 35 N, San Marcos, TX 78667 Job Summary: The Systems Administration Analyst supports the design, imp…
Skills: Windows Server, Active Directory, TCP/IP, DHCP, DNS
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply o…
Skills: Product Management, Agile Practices, AI Platform Rollout, Stakeholder Management, Roadmap Development
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Customer Success, Account Management, Program Management, Product Training, Onboarding
It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing …
Skills: Magento 2, PHP, MySQL, GraphQL, REST APIs
Aventra
Sales Account Executive at PowerLender
Austin, Texas, United States · Remote OK
Senior
Sales Account Executive at PowerLender At PowerLender, we are more than just a loan origination system – we are a trusted partner to banks, credit unions, mortgage lenders, and housing finance agencies across the United …
Director, Global Sales Development - Enterprise SaaS (Remote US)
Dallas, Texas, United States · Hybrid
Senior+$96M raised
Company Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual …
Sr. Manager, Product Management - Auto Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable …
Skills: Product Management, Human Centered Design, Business Strategy, Technology Integration, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Posted 24d ago
~40 hrs/week
Remote in San Antonio, Texas, United States
Responsibilities
The ITSM Administrator manages the configuration and optimization of the Freshservice platform, focusing on ITIL-based processes and workflow automation. They are responsible for maintaining service catalogs, SLAs, and reporting dashboards to drive continuous service improvement.
Requirements
Candidates need a bachelor's degree in IT or a related field and at least 3 years of experience in ITSM or IT operations. Specific hands-on experience with Freshservice administration and knowledge of the ITIL framework are required.
Full job description
The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role supports IT service delivery by managing ITIL-based processes, developing workflows and automations, maintaining reporting and dashboards, and driving continuous service improvement initiatives.
Key Responsibilities
Administer and maintain the Freshservice platform, including workflows, automations, service catalogs, SLAs, and business rules.
Configure and support ITIL-based processes including Incident, Request, Change, Problem, Knowledge, and Asset Management.
Develop and maintain dashboards, reports, and service metrics to support operational and leadership reporting.
Identify and implement process improvements and automation opportunities to increase efficiency and service quality.
Manage integrations with enterprise applications and support platform upgrades and enhancements.
Provide support, training, and guidance to users on Freshservice functionality and ITSM best practices.
Maintain process documentation, knowledge articles, and standard operating procedures.
Support governance, compliance, audit, and service management initiatives.
Required Qualifications
Education
Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field, or equivalent experience.
Experience
3+ years of experience in IT Service Management, Service Desk, or IT Operations.
2+ years of hands-on Freshservice administration experience.
Experience with workflow configuration, service catalogs, automation, and reporting.
Experience supporting ITIL-based service management processes.
Required Skills
Freshservice administration and configuration.
Knowledge of ITIL framework and service management best practices.
Workflow automation and business process optimization.
Dashboard and report development.
Microsoft 365 applications.
Basic understanding of integrations, APIs, and automation platforms.
Knowledge of Active Directory, Microsoft Entra ID (Azure AD), Okta, or other identity management solutions preferred.
Certifications
Preferred certifications include ITIL Foundation and Freshservice Administrator certifications.
We are expert practitioners delivering enterprise solutions for businesses looking to be high-performing, cost-effective, secure, and competitive organizations.
We provide a full range of business and technology services from strategic planning to implementation and managed services support with our multi-disciplinary team, partnerships and deep industry knowledge, process management, change management, project management and software technology expertise.
Offices: 14100 San Pedro Avenue, 405, San Antonio, TX 78232, US
SAP S/4HANAETRM SoftwareInfrastructureApplication IntegrationMergersAcquisitionsDivestituresSecurityComplianceEnergy
Based on 4068 listings with disclosed salaries, most software jobs in Texas pay between $95k–$222k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Texas right now?
There are currently 8,410 open software positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Texas?
Companies currently hiring include Amazon, Bright Vision Technologies, JPMorganChase, AMD, Charles Schwab, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Texas?
Yes — 4451 of the 8410 open software positions offer remote or hybrid work (1860 remote, 2591 hybrid).
How do I apply for Software jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.