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The Case Manager provides comprehensive support to formerly homeless individuals and families through intake, assessment, and the creation of independent living plans. They act as a tenant advocate, connecting clients with community resources and monitoring progress toward self-sufficiency.
Candidates must possess a Bachelor's degree and have experience working with the Seriously and Persistently Mentally Ill (SPMI) population. The role requires the ability to maintain professional confidentiality and manage detailed client documentation.
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA GARDENS Phase II is a 293 unit supportive/affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV), the housing development subsidiary of CAMBA, developed these units. 182 of these units are set aside for formerly homeless individuals and families. 108 units are for Population A individuals, chronically homeless single adults who suffer from Serious and Persistent Mental Illness or who have a co-occurring Mental Illness and Chemical Addiction (MICA). 50 units are for Population H individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition. 24 units are for Population II chronically homeless families, in which the head of household suffers from a substance abuse disorder, a disabling medical condition or HIV/AIDS.
What Does a/the [Insert Position Title] Do:
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Schedule appointments for tenant with referral organizations.
Escort tenants to appointments (educational, medical, social service, etc.)
Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf.
Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
Evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
Input tenant data and tenant progress information into automated database
What are the Qualifications for the Position:
Education, Licenses and/or Certifications Required:
Bachelor’s degree (e.g., B.A., B.S.W.)
Minimum Experiences and Skills Required:
Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.
Compensation: 50,192.00 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: -Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.
Where You Can.
CAMBA serves nearly 80,000 individuals and families each year, citywide, including over 11,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross-section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after-school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty. We’re working to change that dynamic so individuals, families, and New York City communities can thrive and succeed. Join our team at http://camba.org/careers Connect with @CAMBAinc via Facebook, Instagram, and Twitter. Linktree: Linktr.ee/CAMBAInc
Offices: 1720 Church Ave., Brooklyn, New York 11266, US
There are currently 6,535 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Breaking Ground (NYC Permanent Supportive Housing), Bowery Residents' Committee, Samaritan Daytop Village, Inc., New York Edge, among others. Browse the listings above to see every active employer.
Yes — 1011 of the 6535 open social services positions offer remote or hybrid work (140 remote, 871 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
