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$40k–$45k/yr
Full-time
bachelor degree
Posted 37d ago
~40 hrs/week
Responsibilities
The Case Manager assesses client needs to develop individual service plans and links them to essential housing and support services. Responsibilities include conducting intakes, providing crisis intervention, and documenting activities according to agency guidelines.
Requirements
A Bachelor's degree in Social Work or Human Services is preferred, along with at least one year of case management experience with vulnerable populations. Proficiency in PC skills and the ability to work a flexible schedule are required.
Full job description
JOB TITLE: CASE MANAGER
DEPARTMENT: SERVICES
REPORTS TO: SENIOR CASE MANAGER
FLSA: NON-EXEMPT
LOCATION: NYC & WESTCHESTER
SUMMARY:
The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing.
DUTIES & RESPONSIBILITIES:
Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
Meet weekly with clients to assist with the achievement of individual service plan goals.
Coordinate services with Housing Specialist, other staff, and external partners
Provide advocacy for individual clients around entitlements and services.
Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
Document case management activities in accordance with agency and funding source guidelines and procedures.
Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning.
Achieve monthly placement quota, as assigned.
Facilitate workshops, groups, and escort clients as applicable.
Attend staff meetings and trainings to enhance skills that are related to job function.
Must be able to work flexible, alternate schedules, which may include evening and weekend shifts.
Perform other related duties.
EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS:
Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.
Related keywords
Case ManagementSocial WorkHuman ServicesHomeless ServicesMental HealthSubstance AbuseLow-income PopulationsHousing ApplicationsCARESCrisis InterventionIndividual Service PlanAdvocacyCommunity DevelopmentNYCWestchester
Westhab’s mission is: Building Communities. Changing Lives.
We build communities by developing high-quality affordable housing, and we change lives by delivering a broad range of services designed to help people and communities thrive.
The sum of our efforts is a comprehensive community development approach that transforms neighborhoods and delivers hope and opportunity to our neighbors who are most in need.
Since our founding in 1981, Westhab has built 1,094 affordable housing units, moved 9,149 households from homelessness to affordable housing, placed 8,099 people into employment, and delivered services to over 10,000 homeless and at-risk youth.
We invite you to join us and help us deepen our impact as we serve more people in more communities than ever before.
How many Social Services jobs are open in New York, NY right now?
There are currently 7,418 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., Bowery Residents' Committee, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York, NY?
Yes — 1119 of the 7418 open social services positions offer remote or hybrid work (158 remote, 961 hybrid).
How do I apply for Social Services jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.