About HealthCare Access Maryland (HCAM): HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensi…
Skills: Care coordination, Case management, Substance abuse recovery support, Client intake, Individualized service plan development
About HealthCare Access Maryland (HCAM): HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensi…
Skills: Care coordination, Medicaid system navigation, Community outreach, Case management, Motivational interviewing
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Skills: Care coordination, Bilingual, Spanish, Case management, Health education
Medicaid Enrollment Specialist (Parole and Probation)
Baltimore, Maryland, United States · On-site
Mid level
About HealthCare Access Maryland (HCAM): HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensi…
Skills: Medicaid enrollment, Case management, Customer service, Data entry, System navigation
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Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their l…
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Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their l…
Skills: Child development, Curriculum implementation, Classroom management, Early childhood education, Communication
REPORT TO: Family Support Specialist III LOCATION: Baltimore, MD BACKGROUND: Urban Strategies, Inc. (USI) is a national nonprofit advancing place-based, family-centered strategies in communities undergoing physical revit…
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Description Requirements TITLE: Recruitment Manager REPORTS TO: Director of Membership and Product Programs Classification/FLSA Status: Full-time, Exempt LOCATION: GSCM Headquarters – 4806 Seton Dr. Baltimore, MD 21215 P…
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BTST Services
Clinical Behavioral Health Intake Coordinator (On-Site)
Baltimore, Maryland, United States · On-site
$50k–$60k/yr
Entry level
Description $50,000–$60,000 annually | Full-time | Monday–Friday | On-site in Baltimore BTST Services is seeking an organized and compassionate Behavioral Health Intake Coordinator to help new clients successfully begin …
Overview At FutureCare our Geriatric Nursing Assistants are part of our frontline health care team and they play a pivotal role in the care and support for our residents. They share in the commitment to meet the highest …
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Director Juvenile Med Officer Courts (NCS) - Circuit Court for Baltimore City
Baltimore, Maryland, United States · On-site
$79k–$126k/yr
Senior+
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Clinical Director, Health Center - Baltimore City Health Department
Baltimore, Maryland, United States · On-site
$87k–$140k/yr
Senior
Salary Range: $87,373.00 - $139,674.00 Annually Hiring Salary Range: $87,373.00 – $113,523.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added ele…
Skills: Public health administration, Clinical diagnostics, Treatment planning, Consultation, Counseling
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Full-time
high school, bachelor degree
Vacation leave, Sick leave, Personal leave, Mental health leave, 401k retirement plan, Employer match
Posted 8d ago
~40 hrs/week
Responsibilities
The State Care Coordinator provides person-centered care coordination for individuals transitioning from substance use treatment to the next level of care. Responsibilities include conducting client intakes, managing service plans, performing field visits to treatment sites, and maintaining accurate documentation in the client database.
Requirements
Candidates must have a high school diploma or GED with significant human services experience, while a bachelor's degree is preferred. At least 2 years of administrative support experience, preferably with the substance abuse recovery population, and reliable transportation are required.
Full job description
About HealthCare Access Maryland (HCAM):
HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensive care coordination. Each year, HCAM assists over 80,000 individuals across the state, offering personalized guidance, health education, and advocacy to ensure every Marylander has an equal opportunity to achieve optimal health.
Job Summary:
The State Care Coordinator provides person-centered and recovery-oriented care coordination services that assist individuals who are transitioning from publicly funded and fee-for-service substance use treatment to the next level of care by connecting them with services that support their continuing recovery. This is accomplished through a compassionate and collaborative working alliance with individuals serving for up to 6 months post-transition from a substance use treatment facility.
Duties and Responsibilities
Administration
Coordinate and provide ongoing assistance accessing and engaging in services as outlined in the Service Plan.
Participate in follow-up meetings at the treatment facilities, residence of person served, HCAM offices, or other facilities as identified by individual or care coordination team.
The State Care Coordinators are responsible for submitting monthly Mileage Expenses through Nexonia in addition to sending the mileage reimbursement expense report to the Program Manager by 5th of the following month to ensure payment is approved in a timely manner
Case Management
The State Care Coordinator must schedule and complete the Client Intake within 5 business days of the referral received.
Clients that are enrolled in the care coordination program are required to complete an ISP (Individualized Service Plan) during intake, month 3, and month 6.
The State Care Coordinator is required to make 2 contacts with their client each month in-person or by telephone. The first contact is due before the 15th of the month, and the second contact by the 30th of the month.
All case management notes and required documents will be entered into eCW (client management database) within 24-48 hours of the completed Client Intake.
State Care Coordinators are required to complete a Client Satisfaction Survey for clients who are enrolled in the state care coordination program for 2 months, 4 months, and at discharge for Baltimore County.
State Care Coordinators will engage in a Client Audit each month with their immediate supervisor. The SCC will verify that all required documentation is uploaded into eCW, and all client notes are updated and completed.
Relationship Management
Build customer-oriented, collaborative relationships with treatment providers and clients.
Outreach/Field Activity:
The State Care Coordinators are responsible for visiting their assigned treatment sites twice a week for a minimum of 4 hours each day. During the visit, the coordinators are to engage with the clients by completing intakes, providing resources and tangible items to the clients.
Human Resources
Complete all required HCAM and funder required trainings.
Additional duties and responsibilities:
Other duties as assigned and based on needs of the program.
QUALIFICATIONS:
High School Diploma or GED with significant human services experience. Bachelor’s degree in a Human Services field is preferred.
2 years of experience working in an administrative support capacity with a multidisciplinary team. Experience working within substance abuse recovery population preferred.
Reliable transportation required.
KNOWLEDGE, SKILLS & ABILITIES
Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365).
Organizational skills with the ability to meet a demanding workload
Detail oriented to complete requirements of files and contract compliance.
Sensitivity to cultural and socioeconomic characteristics of population served.
We practice the “Housing First” philosophy. Knowledge is preferred, support is required.
Excellent oral and written interpersonal and communication skills required
Problem solving skills
Proven ability to work efficiently and meet deadlines
Compensation
In compliance with Maryland's wage transparency requirements, the compensation for this role has been included in the posting. Additionally, the benefits package includes vacation, sick, personal, and mental health leave, a 401k retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.
EEO Statement
HealthCare Access Maryland provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. HealthCare Access Maryland takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate when such behavior is reported.
Safety & Health Responsibilities:
HCAM is committed to providing and maintaining a safe, secure and healthy work environment for all employees, clients served, volunteers and visitors. As part of this commitment, HCAM has developed safety, security and occupational health policies, practices, and standards.
With this understanding, all employees are required to: Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws; adhere to all HCAM and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal precautions) at all times, and; participate in mandatory or available safety training.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear and respond to customers and employees. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Related keywords
Care coordinationSubstance use treatmentCase managementNonprofitHealthCare Access MarylandClient intakeIndividualized Service PlaneCWNexoniaMicrosoft OfficeSharePointHousing FirstField activityHuman servicesRecovery-orientedDocumentation
HealthCare Access Maryland (HCAM) is a nonprofit agency that plays a critical role in strengthening Maryland’s health care delivery system. Working with government and private-sector support, HCAM connects Marylanders to healthcare coverage, empowers those to utilize their benefits long term, and recognizes those that may need more longer-term support due to complex health and social needs.
Offices: 217 E Redwood St, Suite 1600, Baltimore, Maryland 21202, US
health insurancesocial serviceseligibilityreadmissionMedicaidpregnant womencare coordinationhomeless servicesbehavioral healthphysical health
How many Social Services jobs are open in Baltimore, MD right now?
There are currently 816 open social services positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Baltimore, MD?
Companies currently hiring include Kennedy Krieger Institute Behavioral Psychology Department, University System of Maryland, St. Vincent de Paul of Baltimore, John Hopkins University, The Y in Central Maryland, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Baltimore, MD?
Yes — 142 of the 816 open social services positions offer remote or hybrid work (18 remote, 124 hybrid).
How do I apply for Social Services jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.