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$45k–$46k/yr
Full-time
high school, bachelor degree
Medical Insurance, Prescription Insurance, Dental Insurance, Vision Insurance, Retirement Plan, Life Insurance
Posted 32d ago
~38 hrs/week
Responsibilities
The role involves interviewing prospective mental health consumers to determine eligibility and coordinating their care through the service delivery system. Responsibilities include conducting assessments, facilitating admissions to psychiatric facilities, and maintaining ongoing relationships with consumers and providers.
Requirements
Candidates must have a high school diploma with specific social science credits and human services experience, or five years of direct mental health care experience. A bachelor's degree in sociology, psychology, or a related field is preferred, along with Act 33/34 clearances and a vehicle.
Full job description
Job Opportunity: Adult Intake/Administrative Case Manager – Mental Health Program
Location: Pathways Forward
1100 S. Cameron Street Harrisburg, PA 17104
Job Type: Full-time
Pay: $45,000 - $46,000 annually
Expected Hours: 37.5 per week
Schedule: Monday to Friday, Day Shift
Join Our Team!
We are seeking a dedicated and compassionate Mental Health Case Manager to provide essential support to individuals in need of mental health services. This role is crucial in assessing and coordinating care for consumers, ensuring they receive the appropriate services in a timely and organized manner. If you are passionate about making a difference in the lives of others and have a background in mental health or social services, we want to hear from you!
What We Offer:
Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
Flexibility: We value your work/life balance and work with you to accommodate your needs.
Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage.
Additional starting salary incentives available for Master’s degrees and bilingual/ASL skills.
Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.
Key Responsibilities:
Under the Supervision of the MH Intake/Administrative Supervisor:
Adheres to the Code of Ethics with consumers, co-workers, providers, and other stakeholders.
Interview prospective mental health consumers to obtain psychosocial data and other relevant information necessary to determine eligibility for services and specific service needs. Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs. Clarify and explain to consumers the services available through the agency and the County MH/MR Program.
Assesses emergency and “immediate need” situations and makes appropriate referrals. Facilitates voluntary and involuntary commitments and admissions to inpatient psychiatric facilities.
Ensures that consumers undergo an initial financial liability determination and annual liability while on administrative caseload.
Utilizes strengths/needs assessment and environmental matrix to determine level of case management services needed. Completes referrals and authorizations for appropriate levels of case management services. Makes initial referrals to provider agencies.
Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs for purpose of liabilities. Clarify and explain to consumers the services available through the agency and the County MH/ID Program. Complete referral to County Assistance Office for MA insurance if appropriate.
Follows established protocol and procedures for gathering consumer intake information.
Provide individuals pending TCM service with a bi-weekly phone contact.
For individual’s matrixed on an Administrative level of care:
Arranges, and when necessary, authorizes mental health services. Coordinates and facilitates consumer movement through the Service Delivery System to ensure continuity of care and the provision of services in a timely and organized manner.
Facilitate interagency team meetings and ISPT meetings.
Monitors consumer’s participation and progress in planned services by completing bi- monthly phone contact with individual.
Complete a community face to face level of care assessment every six months for individuals’ matrixed at the administrative level of care.
Complete Matrix, Releases of Information, and Liability yearly face to face with individuals in the community.
Develops and sustains an ongoing relationship with the consumer and significant others to ensure implementation of MH Services.
Maintains liaison and ongoing contact with service providers.
Participates in treatment and pre-discharge planning for consumers hospitalized in community psychiatric facilities and state institutions.
Advocate on behalf of consumers to service providers and others significant to the care and treatment of the consumer.
Responds to and assesses by phone emergency and “immediate need” situations and makes appropriate referrals.
Prepare necessary reports and correspondence.
Participate in staff meetings. Participates in orientation and ongoing training activities.
Apply agency mission, vision, and values to everyday work.
Apply resiliency and recovery philosophy to everyday work.
Maintains appropriate records and documentation of activities.
Develops and maintains relationships with supervisory staff, coworkers, mental health service providers, and community agencies.
Handles special projects and assignments delegated by the Intake/Administrative Supervisor.
Qualifications:
Minimum Experience and Training:
High school diploma with 12 semester credit hours in social sciences AND two years of experience in public or private human services, with one year of direct contact with mental health consumers.
OR a high school diploma AND five years of mental health direct care experience.
Act 33/34 clearances.
Access to a vehicle for work-related travel.
Prior case management experience preferred.
Preferred Experience and Training:
Bachelor’s Degree in sociology, social welfare, psychology, or related field.
Application Process:
If you are ready to join a dedicated team and make a significant impact in the lives of others, apply today! Relocation to Harrisburg, PA, is required before starting.
Pathways Forward, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Related keywords
Mental HealthCase ManagementPsychosocial DataTCM ServiceISPT MeetingsPublic Service Loan ForgivenessAct 33/34 ClearancesRecovery PhilosophyResiliencyHuman ServicesAdministrative Case ManagementInpatient Psychiatric FacilitiesCounty MH/ID Program
Charting paths & creating opportunities for adults, children, & families to live full & inclusive lives.
Industry
Executive Offices
Company size
51-200 employees
Headquarters
Harrisburg, Pennsylvania
LinkedIn followers
265
Pathways Forward, previously known as CMU, provides community-based services for children, young people, adults and families in Dauphin County in Central Pennsylvania. We provide services in the areas of intellectual disabilities, mental health and early intervention. Pathways Forward works to create an environment where all people, regardless of ability, can grow, make choices and be valued and contributing members of the community.
Offices: 1100 S Cameron St, Harrisburg, Pennsylvania 17104, US · 295 State Dr, Elizabethville, Pennsylvania 17023, US
How much do Social Services jobs in Pennsylvania pay?
Based on 1008 listings with disclosed salaries, most social services jobs in Pennsylvania pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Pennsylvania right now?
There are currently 12,134 open social services positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Pennsylvania?
Companies currently hiring include EmmUcare Home Health, Merakey, BAYADA Home Health Care, Comfort Keepers, Apis Services, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Pennsylvania?
Yes — 744 of the 12134 open social services positions offer remote or hybrid work (178 remote, 566 hybrid).
How do I apply for Social Services jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.