Description Job Title: Foster Care Case Manager Department: Foster Care / SILP Position Summary The Foster Care Case Manager provides individual and family case management services to therapeutic foster care cases as wel…
Skills: Case Management, Advocacy, Crisis Intervention, Documentation, Life Skills Facilitation
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$24/hr–$25/hr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Life Insurance, 401k With Up To 3% Agency Match, 105 Hours Of Paid Time Off In The First Year, 13 Agency Holidays
Posted 18d ago
~40 hrs/week
Responsibilities
Provide individual and family case management for therapeutic foster care and independent living programs for youth. Coordinate with clinicians to manage case dynamics, provide documentation, and facilitate life skill development and reunification.
Requirements
Requires a Bachelor's degree in Human Services or a related field and a valid NYS driver's license with insurance. Two years of experience in human services is preferred.
Full job description
Description
Job Title: Foster Care Case Manager Department: Foster Care / SILP
Position Summary
The Foster Care Case Manager provides individual and family case management services to therapeutic foster care cases as well as individualized services to youth to support independent living, coping, and socialization skills. This role partners with clinicians for “special” or “exceptional” cases and manages case dynamics for “regular” rate cases. The Case Manager meets regularly with clinicians and the Clinical Director for oversight and provides thorough documentation, including FASP’s, PHRs, court reports, correspondence, and progress notes. In the absence of the Clinical Worker, the Case Manager maintains all case activities under close supervision of the Clinical Director.
Department
New Directions Youth & Family Services’ Foster Care and SILP (Supervised Independent Living Program) teams provide individualized case management and therapeutic support to youth and families, fostering connections, independence, and long-term stability.
Agency
New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Benefits
New Directions takes pride in offering a comprehensive benefits package to support our employees:
Medical, dental, and life insurance
401k with up to 3% agency match
105 hours of paid time off in the first year, plus 13 agency holidays
Flexible scheduling
Opportunities for professional development and advancement
A supportive agency culture where over 30% of staff have been with us for 10+ years
Compensation
$24.12 – $25.34 per hour in the first year Additional raises guaranteed
Hours/Schedule
Full-Time, flexible schedule with on-call responsibilities as per crisis coverage.
Professional Development Opportunities
We invest in our employees through supervision, in-service training, and opportunities for continued skill development. Staff maintain certifications including Therapeutic Crisis Intervention (TCI), First Aid/CPR, Community Safety Training, and Casey Life Skills facilitation.
Position Specific Duties/Responsibilities
Serve as a member of the treatment team with the clinical worker to support children’s emotional care, monitor needs, and provide therapeutic activities
Facilitate life skill and socialization experiences to support mastery of independence
Foster visitation and reunification of children with natural, fictive, or SILP families
Provide on-call support in emergencies per the crisis matrix
Cover cases in the absence of co-workers due to vacation or other leave
Utilize supervision and training to support professional development
Represent the agency in the community as a liaison and ambassador
Participate in and provide foster parent training as needed
Attend case-related conferences, meetings, and provide documentation
Conduct Ansel Casey Life Skills Assessments for youth 8+ and create Independent Living (IL) plans
Monitor foster parent training and complete annual re-certifications
Assist in gathering data and completing exceptional rate forms in collaboration with clinicians
Maintain required certifications including TCI, First Aid/CPR, and agency-provided trainings
Attend mandatory trainings and supervision
Perform additional duties as assigned by supervisors
Requirements
Knowledge, Skills, and Abilities
Strong advocacy and case management skills
Ability to work effectively with youth, families, staff, and community partners from diverse backgrounds
Knowledge of community resources and ability to access specialized services for youth
Strong written, verbal, and documentation skills
Flexibility and adaptability in a dynamic environment
Ability to collaborate within a treatment team and accept supervision
Organizational skills to manage multiple case responsibilities
Qualifications
Bachelor’s degree in Human Services or related field (required)
Two (2) years of experience in human services (preferred)
Valid NYS driver’s license, adequate auto insurance, and ability to meet agency driving criteria (required)
Ability to pass an annual physical per agency health policy (Category 2 classification)
Compliance with agency safety standards and healthy work environment practices
Commitment to Diversity, Equity, and Inclusion
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.
Related keywords
Foster CareSILPTherapeutic Crisis InterventionTCIFirst Aid/CPRCasey Life SkillsFASPPHRHuman ServicesIndependent Living PlansCase ManagementSocial ServicesCrisis CoverageAnti-RacismDiversity Equity And Inclusion
New Directions helps Western New York youth and families in crisis with vital, life-changing services. We provide preventive & community-based programs, educational services, residential campuses, group homes, traditional & therapeutic foster care and adoption. Our life-changing treatment plans establish an effective therapeutic relationship, capitalize on strengths, build character, and provide the necessary skills for adulthood.
We've come a long way over the last 135 years since our origins as the Wyndham Lawn Home for Children in Lockport, New York and the Randolph Children's Home in Randolph, New York.
Offices: 4511 Harlem Road, Suite 200, Amherst, NY 14226, US · 356 Main Street, Randolph, NY 14772, US · 6395 Old Niagara Road, Lockport, NY 14094, US
Health CareNon ProfitFamilyNursing and Residential Care
Based on 4185 listings with disclosed salaries, most social services jobs in New York pay between $59k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in New York right now?
There are currently 15,010 open social services positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York?
Companies currently hiring include New York City Housing Authority (NYCHA), Liberty POST, Samaritan Daytop Village, Inc., Bowery Residents' Committee, Healthy Kids Programs, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York?
Yes — 1734 of the 15010 open social services positions offer remote or hybrid work (264 remote, 1470 hybrid).
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