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Skills: Crisis Intervention, Trauma-Informed Care, Street Outreach, Safety Planning, De-escalation
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$43k/yr
Full-time
bachelor degree
Posted 45d ago
~40 hrs/week
Responsibilities
Engage runaway and homeless youth through street-based outreach to provide immediate crisis intervention and safety planning. Link at-risk youth to essential community resources, including shelter, healthcare, and counseling services.
Requirements
A bachelor's degree in social work or a related field is preferred, though equivalent experience in youth services or street outreach is accepted. Candidates must be able to perform physical outdoor activities and travel across multiple counties.
Full job description
Position Overview
The Youth Outreach Specialist is responsible for engaging runaway, homeless, and at-risk youth in the community to provide direct support, crisis intervention, safety planning, and linkage to essential resources. Specialists conduct street-based outreach in areas identified as youth “hot spots” and work to build trusting relationships while addressing immediate needs such as food, clothing, hygiene, transportation, and safety. The role emphasizes crisis response, trauma-informed care, and connection to shelter, healthcare, counseling, and other community resources.
STREETLIGHT program: Support, Trust, Resources, Education, Engagement, and Teamwork: linking individuals to guidance, hope, and trust.
Knowledge, Skills, and Abilities
The most important knowledge, skills, and abilities (KSAs) are listed for Youth Outreach Specialist
Knowledge of youth homelessness, trafficking, mental health, and substance abuse issues.
Strong interpersonal skills and ability to engage youth with empathy and respect.
Crisis intervention, de-escalation, and safety planning skills.
Ability to work independently in the field and as part of a team.
Competency with documentation and database systems.
Position Duties and Responsibilities
Conduct in-person outreach in streets, homeless camps, bus stations, beaches, and other identified areas.
Build rapport with youth to encourage trust and service utilization.
Provide immediate crisis intervention and emotional support to youth experiencing homelessness, exploitation, abuse, trafficking, mental health crises, or substance use concerns.
Complete risk assessments and develop individualized safety plans as appropriate.
Offer transportation to safe shelter, healthcare, YCC programs, or community resources.
Connect youth to YCC’s shelter, outpatient services, and external agencies (SAMHSA, River Point Behavioral, MHRC, local crisis hotlines, etc.).
Support youth in accessing identification, education, employment, and benefits.
Collaborate with community partners, trafficking coalitions, law enforcement, and the local Continuum of Care (CoC).
Accurately document all contacts, services, and referrals in the Homeless Management Information System (HMIS) and YCC records.
Maintain confidentiality and follow all YCC and federal program policies and procedures.
Participate in performance data reviews and adapt outreach strategies based on outcomes.
Complete RHY Core Training and additional training in safety, trauma-informed care, crisis intervention, Positive Youth Development (PYD), and youth engagement.
Participate in team meetings, supervision, and ongoing education to maintain best practices.
Education and Experience
Bachelor’s degree in social work, Human Services, Psychology, or related field preferred.
Equivalent experience in street outreach, youth services, crisis intervention, or related work accepted.
Mathematical Skills and Reasoning Ability
Basic and/or advanced computational skills may be necessary.
Physical Demands
Ability to walk, stand, and engage in outdoor activities for extended periods of time, sometimes in varied weather conditions (heat, cold, rain, etc.).
Ability to lift and carry outreach supplies (food, water, clothing, hygiene kits, etc.), typically up to 25 pounds.
Comfort working in both urban and rural environments, including streets, homeless camps, bus stations, and beaches.
Frequent travel across multiple counties; must be able to drive, sit for extended periods, and enter/exit vehicles regularly.
Requires flexibility, situational awareness, and adherence to safety procedures while in the field.
Work Environment
Field-based, with frequent travel to identified outreach sites across Duval, Clay, St. Johns, Nassau, and Baker counties.
Founded in 1974 as Florida’s first runaway program, Youth Crisis Center has grown to one of the largest and best-known providers of services for youth and families. YCC's emphasis on care is for those who have been exposed to traumatic situations such as divorce, homelessness, relocation, loss of life, and abuse. YCC provides a variety of services for children, adolescents, young adults, and families.
Offices: 3015 Parental Home Road, Jacksonville, Florida 32216, US
Community Schools and Mental/Behavioral HealthHealth CareAlternative MedicineTherapeutics
Based on 1076 listings with disclosed salaries, most social services jobs in Florida pay between $49k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Florida right now?
There are currently 8,745 open social services positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, Aiken Regional Medical Centers, Orange County Public Schools, Encompass Health, Assisting Hands Home Care, LLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Florida?
Yes — 736 of the 8745 open social services positions offer remote or hybrid work (215 remote, 521 hybrid).
How do I apply for Social Services jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.