Director of Social Services / Admissions Coordinator
Orlando, Florida, United States · On-site
Mid level
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Director of Social Services / Admissions Coordinator
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Full-time
bachelor degree
Posted 20d ago
~40 hrs/week
Responsibilities
Manage social services and admissions for a 20-bed rapid recovery unit, ensuring residents' emotional and social needs are met. Responsible for marketing the unit to maintain occupancy and coordinating all aspects of the admission and discharge processes.
Requirements
Requires a Bachelor's Degree in Social Work or Sociology. Candidates must have at least three years of experience in a skilled nursing facility or a medically related field.
Full job description
Westminster Communities of Florida is a faith-based, not-for-profit organization inspired by a mission of serving older adults. We’ve been touching lives through service since 1954, and today we serve more than 6,500 residents in 23 communities. Westminster Baldwin Park, one of our Active Living Communities in Baldwin Park is seeking qualified candidates for the Director of Social Services / Admissions Coordinator. This position will support a 20-bed rapid recovery unit.
JOB SUMMARY:
This position has responsibility for both the Social Services and Admissions for the 20-bed rapid recovery unit by 1) assuring that the emotional and social needs of all residents are met & maintained on an individual basis and 2) marketing the rapid recovery unit and maintain occupancy.
Responsibilities for Social Services
Prepare comprehensive psychosocial assessments and care plans for all residents.
During the Admission process tour facility and available accommodations with potential residents and family members. Review and obtain signatures for required documentation (see procedure).
Resident and family outreach – advocate for the residents. Main contact for the family members.
Access to community resources and present residents/family member with health care provider availability; includes home health care, hospice, equipment provider, etc.
Manage discharge planning; responsible for appropriate discharges to a less restrictive setting (outside health services).
Internal contact for resolving resident/family member grievances.
As a Grievance Coordinator maintains a Grievance Log (accept/write grievances on behalf of party); conducts investigations and follow ups with resolutions. Conducts abuse prevention In-services for staff members.
Completes QA and Audits. Monitors psychotropic medications, mood and behavioral symptoms. Obtain consent from residents or HC Surrogate for psych med use and maintain in psychoactive medications binder.
Responsibilities for Admissions
Coordinate all admissions with transfers from hospital or home to facility.
Tour the facility with prospective residents/family members. Assist with referrals as needed.
Assist in the evaluation of all potential residents to ensure appropriate placement.
Ensure proper federal, state, and facility mandated documentation is completed. Ensure all necessary Medicare and/or insurance information is available and confirmed prior to admission.
Review admission packets for accuracy and approval. Enter new resident information into Electronic Charting System.
Educate residents and families about the extent of Medicare and Medicaid coverage, including length of stay, amount of coverage, and co-insurance days.
Develop and maintain relations with physicians and hospitals on an ongoing basis, including for example: providing them with Medicare updates and changes in facility procedures.
Refer to the job description for a comprehensive overview of job responsibilities.
Essential Qualifications:
Bachelor’s Degree in Social Work or Sociology.
Three (3) years’ experience in skilled nursing facility or medically related area is required.
IMPORTANT NOTE: In alignment with public health best practices WESTMINSTER COMMUNITIES OF FL strongly encourages annual influenza vaccination for all healthcare personnel. Employees may be required to either:
Provide documentation of current seasonal influenza vaccination, or
Submit a written declination and, if applicable, comply with alternative protective measures (e.g., wearing a surgical mask during flu season).
Medical and religious exemptions will be considered.
To learn more about our culture and what it is like to work at Westminster Communities of Florida, follow us on our social channels (Facebook and Instagram) at @WestminsterCareers. We provide drug testing and criminal background screening on all new hires. Applicants can learn more about Florida background screening requirements at https://info.flclearinghouse.com/ EOE, DFWP – “We honor those who have served.”
Our mission is to ensure we make life great for our residents and fellow employees. We’re happy to live out our mission of service every day.
Since our founding in 1954, Westminster Communities of Florida has been a leader in senior living. We are a financially strong, faith-based, not-for-profit organization serving more than 7,000 residents in 23 communities throughout the state, making us the largest in Florida and 10th in the nation.
We offer great working environments and excellent benefits. Our communities celebrate our employees' hard work and dedication through our Creating Legends program. Westminster believes in personal growth and fulfillment for all employees: We provide professional development opportunities, including internal training programs, tuition reimbursement and more.
How can you put a smile on someone’s face today? Learn more about how you can help us Live Well. Be Happy. You'll bring happiness to those we serve and, in turn, be fulfilled. Find your new career at Westminster Communities of Florida!
Offices: 80 West Lucerne Circle, Orlando, FL 32801, US · 70 S Lucerne Circle W, Orlando, Florida 32801, US · 1111 S Lakemont Ave, Winter Park, Florida 32792, US · 2837 Lake Baldwin Ln, Orlando, Florida, US · 939 Beach Dr NE, St Petersburg, Florida, US
Based on 1076 listings with disclosed salaries, most social services jobs in Florida pay between $48k–$97k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Florida right now?
There are currently 8,422 open social services positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, Orange County Public Schools, Aiken Regional Medical Centers, Assisting Hands Home Care, LLC, Right at Home Miami, Florida, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Florida?
Yes — 695 of the 8422 open social services positions offer remote or hybrid work (202 remote, 493 hybrid).
How do I apply for Social Services jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.