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$18/hr
Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The representative is responsible for administering drug tests and installing, maintaining, and managing electronic monitoring equipment for clients. They also handle customer service inquiries, schedule appointments, and maintain accurate participant records and reports.
Requirements
Candidates must have at least 6 months of customer service experience and a clean background. The role requires the ability to multitask, work under pressure, and perform physical tasks such as lifting up to 10 lbs.
Full job description
Job DetailsJob Location: Aurora - Aurora, CO 80011Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.50 - $18.50 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceIndividual is responsible for administering drug testing and responsible for installing and managing electronic device installation/maintenance/and data management to include alcohol monitoring and location monitoring. This candidate will be assigned a primary duty of either drug testing or electronic monitoring installation but will need to accept assignments to the other duties as needed (daily, weekly, or ad hoc) or as assigned on a rotating basis as directed my Management.
ESSENTIAL FUNCTIONS:
o Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served. o Schedules installation appointments for all new referrals and maintenance appointments. o Manages daily communication and equipment alerts and maintenance items. o Creates individual customer accounts and tracks participants as well as taking payments for services provided. o Delivers participant completion, non-compliance and payment reports to appropriate supervising agencies. o Administers Urine Analyses samples per protocol and chain of custody procedures (on job training) o Manages daily communication with billing and maintenance items. Qualificationso 6 months of customer service experience o Clean Background o Some travel may be required
KNOWLEDGE, SKILLS, ABILITIES
o Must exhibit ability to work under pressure and maintain composure and pleasant manner o Excellent interpersonal and organizational skills required. o Prioritize tasks appropriately and complete in timely manner. o Ability to multitask and work in a fast-paced environment with multiple interruptions. o Proficient in Microsoft Office O365. o Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Related keywords
Drug TestingElectronic MonitoringCustomer ServiceEquipment InstallationData ManagementMicrosoft Office O365Chain of CustodyUrine AnalysisReportingSchedulingMaintenanceClient RelationsCompliance
How much do Security & Safety jobs in Aurora, CO pay?
Based on 556 listings with disclosed salaries, most security & safety jobs in Aurora, CO pay between $48k–$198k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Aurora, CO right now?
There are currently 655 open security & safety positions in Aurora, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Aurora, CO?
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., RTX, CACI International Inc, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Aurora, CO?
Yes — 39 of the 655 open security & safety positions offer remote or hybrid work (4 remote, 35 hybrid).
How do I apply for Security & Safety jobs in Aurora, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.