Waltham, Massachusetts, United States · On-site
$208k–$221k/yr
Benchmark Senior Living is seeking a Senior Director of IT Infrastructure to lead the strategy, design, and operations of our enterprise technology foundation. This is a senior leadership role with direct accountability …
Skills: Infrastructure Strategy, Network Architecture, Cloud Computing, ITSM, Service Desk Management
Boston, Massachusetts, United States · On-site
The Hospital Parking & Access Screener is responsible for monitoring and controlling access to patient-designated parking areas. This role ensures that parking spaces remain available for patients and visitors by politel…
Skills: Customer Service, Organization, Problem-solving, Communication, Traffic Control
Newburyport, Massachusetts, United States · On-site
$119k–$172k/yr
Description River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust. The VP, Enterprise Applications and Banking Systems Director leads th…
Skills: Strategic Leadership, Core Banking Systems, Vendor Management, Application Governance, Risk Management
Chicago, Illinois, United States · On-site
$113k–$210k/yr
Overview How you’ll Make an Impact You will help to ensure the secure delivery of Epsilon’s software applications by designing and implementing secure coding practices, conducting advanced security testing through applic…
Skills: Application Security, Secure Coding, SAST, DAST, Threat Modeling
Andover, Massachusetts, United States · On-site
$40/hr–$70/hr
InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within your location & surrounding cities! We supply the clients…
Skills: Swim Instruction, Lesson Planning, Student Assessment, CPR, First Aid
Woburn, Massachusetts, United States · On-site
$90k–$110k/yr
Who we are: At BCM Controls, we are focused on our people, our culture, and our business. Our goal is to be the “Best Place You Will Ever Work!” We are growing and looking to hire great people to support our vision. BCM …
Skills: Equipment Troubleshooting, Preventative Maintenance, Access Control, IP Video Surveillance, CCTV
Medway, Massachusetts, United States · On-site
$18/hr–$35/hr
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive elect…
Skills: High-voltage Electrical Testing, Leak Testing, SF6 Gas-handling, RIV Measuring Instruments, Calipers
Cambridge, Massachusetts, United States · Hybrid
$70k–$120k/yr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Senior Patient Relations & Safety Specialist will join the Quality & Patient Safety team at Mount Aubur…
Skills: Patient Advocacy, Risk Management, Root Cause Analysis, Conflict Resolution, Microsoft Office Suite
Massachusetts, United States · Remote OK
$81k–$140k/yr
Sr. Associate, Fraud Transformation & Platform Enablement Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact…
Skills: Risk Management, Fraud Prevention, Agile Methodology, Project Governance, Change Management
Cambridge, Massachusetts, United States · Hybrid
$154k–$243k/yr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Insurance Risk Management, Global Insurance Programs, Claims Management, Contract Management, Negotiation
Boston, Massachusetts, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Parking Operations Management, Customer Service, Facility Maintenance, Oral Communication, Written Communication
Westfield, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Procedures, Emergency Response, Incident Documentation, Patrolling
Westfield, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Incident Response, De-escalation, Access Control
Burlington, Massachusetts, United States · On-site
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…
Skills: Customer Service, Cash Handling, Inventory Management, Safety Compliance, Communication
Boston, Massachusetts, United States · On-site
Position: Security Officer Department: Security Schedule: Full Time I. Position Function: The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's …
Skills: Patrolling, Incident Investigation, Report Writing, Emergency Response, Conflict Resolution
Wayland, Massachusetts, United States · On-site
$22/hr–$24/hr
Job DetailsJob Location: The Residence at Paine Estate - Wayland, MA 01778Salary Range: $22.00 - $24.00 HourlyIf you have been looking for a career that loves you back... This is the one! LCB Senior Living is hiring a Ma…
Skills: Routine Maintenance, Repair, OSHA Standards, Fire Codes, Safety Regulations
Cambridge, Massachusetts, United States · On-site
$21/hr–$25/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Public Safety Management Program is followed to ensure a safe and secure environment for patients, staf…
Skills: Crisis Intervention, De-escalation Techniques, Emergency Response, Loss Prevention, Patient Observation
Marlborough, Massachusetts, United States · On-site
$87k–$165k/yr
Date Posted: 2026-07-22 Country: United States of America Location: US-MA-MARLBOROUGH-MA1 ~ 1001 Boston Post Rd ~ BLDG 1 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The abili…
Skills: HVAC Design, Mechanical Engineering, AutoCAD, Revit, Load Calculations
Holliston, Massachusetts, United States · On-site
$96k–$154k/yr
Operations Manager- Holliston, MA Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who ca…
Skills: Lean Manufacturing, Continuous Improvement, Manufacturing Supervision, Six Sigma, Kaizen
Lexington, Massachusetts, United States · On-site
$121k–$182k/yr
Title: Communication Systems Engineer Belong. Connect. Grow. with KBR! KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and natio…
Skills: Matlab, Digital Modulation, Forward Error Correction, Signal Processing, SATCOM Performance Modeling
Waltham, Massachusetts, United States • On-site
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Lead the strategy, design, and operations of the enterprise technology foundation, including cloud platforms, network architecture, and end-user support. Manage a team of engineers and support staff while ensuring infrastructure reliability, security, and alignment with business goals.
Requires over 10 years of IT infrastructure experience with at least 3 years in senior leadership and a proven track record in hybrid/cloud environments. A bachelor's degree in Computer Science or a related field is required or equivalent professional experience.
Benchmark Senior Living is seeking a Senior Director of IT Infrastructure to lead the strategy, design, and operations of our enterprise technology foundation. This is a senior leadership role with direct accountability for infrastructure reliability, security posture, end-user support, and the engineering capability that underpins our communities and corporate systems.
About the Role
You will own the end-to-end infrastructure and support function, from on-premises systems across our community portfolio to cloud platforms, network architecture, endpoint environments, and the service desk team serving associates across all locations. You'll manage a team of engineers and support staff, partner closely with application, security, and BI leadership, and serve as the technical authority on infrastructure investment and design decisions. This role reports to the SVP of Information Technology.
A key expectation of this role is the ability to communicate clearly and credibly across the organization, with frontline support staff, peer directors, operations leaders, and executive stakeholders. The right candidate can explain a network outage to a community executive director and a capital investment case to the CFO with equal confidence.
What You'll Lead
Infrastructure Strategy & Architecture
• Define and own the multi-year infrastructure roadmap, including cloud, data center, and network strategy
• Architect reliable, scalable, and secure environments across corporate and community locations
• Lead IaaS/SaaS platform decisions, vendor evaluations, and technology lifecycle management
• Ensure infrastructure is designed to support AI workloads, data platforms, and emerging operational technology
Network Engineering & Support
• Own network architecture and operations across all sites (LAN/WAN, SD-WAN, wireless, firewall, and VPN)
• Drive standardization of network design across the community portfolio, balancing reliability with cost efficiency
• Manage network support staff and vendor relationships, ensuring consistent performance and rapid issue resolution
• Lead capacity planning and network refresh cycles in coordination with community operations
Service Desk & End-User Support
• Lead the service desk function, including staffing, tooling, SLA performance, and associate satisfaction
• Establish and maintain ITSM processes: ticket workflows, escalation paths, knowledge management, and reporting
• Drive a support culture that is responsive, consistent, and oriented toward first-contact resolution
• Use service desk data to identify recurring issues, inform infrastructure decisions, and reduce avoidable volume
Engineering & Operations
• Lead a team of engineers and support staff across infrastructure, network, and service desk; foster a culture of technical rigor and continuous improvement
• Maintain high availability through sound redundancy, monitoring, and incident response practices
• Drive automation, standardization, and documentation across all infrastructure domains
• Own disaster recovery and business continuity planning and testing
Security & Compliance
• Partner with IT Security to ensure infrastructure controls align with HIPAA, HITECH, and organizational policy
• Oversee access control, endpoint management, and infrastructure hardening
• Support audit readiness and remediation across all infrastructure-owned controls
Financial & Vendor Stewardship
• Manage infrastructure budget, vendor contracts, and renewal cycles across engineering, network, and support
• Identify and execute cost optimization opportunities across licensing, hosting, and support agreements
• Build business cases for capital investments and present recommendations to IT and finance leadership
What You Bring
Leadership & Communication
• Communicates with clarity and credibility at every level, adjusting depth and framing without losing accuracy
• Translates technical risk and investment decisions into business language; comfortable presenting to senior leadership and finance
• Builds trust with non-technical stakeholders by being responsive, direct, and consistent
• Leads teams with different skill profiles and develops people intentionally, from senior engineers to frontline support staff
• Strong project management instincts with the ability to manage competing priorities without losing sight of long-term goals
• Collaborative and comfortable influencing without direct authority across departments
Experience
• 10+ years in IT infrastructure and operations, with at least 3 years in a senior leadership role overseeing multiple functions
• Proven track record managing enterprise environments: on-prem, hybrid, and cloud (Azure preferred)
• Experience leading or transforming a service desk function, including ITSM tool ownership and SLA governance
• Experience in multi-site or distributed organizations; healthcare or senior living a plus
• Strong vendor management experience across hardware, networking, cloud providers, and managed services
Technical Depth
• Network architecture: LAN/WAN, SD-WAN, wireless, firewall, and VPN
• Server and storage: virtualization (VMware/Hyper-V), SAN/NAS, backup and recovery
• Cloud platforms: Azure or AWS infrastructure services, identity (Entra ID/Active Directory)
• Endpoint and identity management: Intune, MDM, MFA, PAM
• ITSM platforms: ServiceNow or equivalent
• Familiarity with Operational Technology environments (access control, nurse call, building systems) a plus
Education
Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent professional experience.
Transforming Lives Through Human Connection Benchmark Senior Living was founded in 1997 by the company’s Chairman and CEO Tom Grape. Tom had long recognized the value of the consumer-centered approach to senior living and the many health and social benefits the philosophy offers residents. Not only had Tom decided to make senior living his life’s work, but he did so with a commitment to set the industry standard – to be the benchmark. Today, Benchmark is a leader in senior living throughout the Northeast, offering independent living, assisted living, mind and memory care, continuing care retirement communities and respite care options in 63 communities across seven states. The company is the largest provider of mind and memory care in New England and has been at the forefront of this specialty throughout its history. Today, the company operates 11 communities dedicated to memory services and nearly all its communities offer personalized, needs-based mind and memory care. Benchmark’s core values of Called to Care, Better Together and Be the Benchmark guide its mission of not only providing world-class care, but doing so in a way that keeps Benchmark focused on who and what matters most: our residents, their families and our associates.
Offices: 674 W HOLLIS ST, Nashua, New Hampshire 03062, us
View all jobs at Benchmark Senior Living at Nashua CrossingsBased on 1726 listings with disclosed salaries, most security & safety jobs in Massachusetts pay between $80k–$203k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,036 open security & safety positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include RTX, Allied Universal, MassDEP, mouhamedzz, General Dynamics Mission Systems, among others. Browse the listings above to see every active employer.
Yes — 659 of the 4036 open security & safety positions offer remote or hybrid work (207 remote, 452 hybrid).
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