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Full-time
bachelor degree
Comprehensive Benefits, Career Advancement Opportunities, Differentials, Premiums, Bonuses, Recognition Programs
Posted 41d ago
~40 hrs/week
Responsibilities
Ensure a safe environment for patients, visitors, and staff by patrolling assigned areas and enforcing security regulations. Investigate criminal conduct, manage emergency responses, and provide protective services while maintaining strict confidentiality.
Requirements
A Bachelor's degree in Criminal Justice is preferred, along with a Class D Passenger Vehicle Driver's License. Candidates should ideally have 3-5 years of experience in hospital security, police, or emergency medical services.
Full job description
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
FULL TIME Nights
SUMMARY:
Maintain a safe and secure environment for patients, visitors, and staff through proactive security patrols and enforcement of hospital policies. Monitor assigned areas for safety hazards, suspicious activity, and unusual occurrences, reporting incidents promptly and accurately. Investigate complaints, security incidents, and potential criminal activity while documenting findings. Respond to emergencies and provide protective services throughout the hospital campus. Assist with safely restraining disruptive or combative patients when necessary, following hospital procedures. Deliver professional, customer-focused service while interacting with patients, visitors, employees, and law enforcement. Enforce hospital security regulations and access control procedures to protect people and property. If authorized, apprehend and arrest criminal suspects under State Special Police authority.
Qualifications
Key Responsibilities
Patrol assigned hospital areas to maintain a safe and secure environment for patients, visitors, employees, and property.
Identify and report safety hazards, unsecured areas, and suspicious activity to prevent theft, injury, and property damage.
Enforce hospital security policies and maintain strict confidentiality in all interactions.
Investigate incidents involving theft, misconduct, complaints, and other security concerns through interviews and evidence collection.
Coordinate with local law enforcement when necessary and detain or arrest suspects when authorized under State Special Police authority.
Prepare detailed incident reports, maintain accurate security logs, and keep supervisors informed of significant events.
Safeguard valuables, property, and evidence while maintaining proper chain-of-custody documentation.
Operate integrated security systems and perform dispatch duties, including monitoring alarms, coordinating emergency responses, and documenting activities.
Respond to medical emergencies and assist clinical staff with patient restraints when authorized.
Provide assistance to workplace violence and domestic violence victims while ensuring their safety.
Manage pedestrian and vehicle traffic during routine operations, emergencies, and special events.
Provide protective services for dignitaries, staff, patients, and visitors as required.
Deliver exceptional customer service while maintaining a professional, calm, and security-focused presence.
Participate in departmental committees, task forces, and team initiatives to improve hospital safety and security operations.
Education
Bachelor's degree in Criminal Justice preferred.
Experience cannot be substituted for the required education.
Licenses
Valid Class D Passenger Vehicle Driver's License.
Preferred Experience
3–5 years of experience in one or more of the following:
Hospital security
Law enforcement or police
Emergency medical services (EMS)
Customer service
Key Qualifications & Skills
Excellent interpersonal, communication, and customer service skills.
Ability to de-escalate conflicts and manage aggressive or emotionally distressed individuals.
Strong teamwork skills while also working effectively independently.
Able to multitask and prioritize in a fast-paced environment.
Strong critical thinking, analytical, and problem-solving abilities.
Sound judgment with the ability to make effective decisions under pressure.
Professional, approachable, and empathetic demeanor with strong active listening skills.
Knowledge of community policing, crime prevention, and risk assessment principles.
Strong written communication skills for accurate report writing and documentation.
Intermediate computer proficiency, including typing and database software.
Demonstrates flexibility, collaboration, diplomacy, and a positive attitude.
.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$23.34 - $33.37/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Related keywords
Hospital SecurityState Special Police LicenseCommunity PolicingRisk AnalysisCrime PreventionPatient CareSecurity SystemsIncident LogsEmergency Medical ServicesDe-escalationPublic SafetyHealthcare Security
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
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How much do Security & Safety jobs in Massachusetts pay?
Based on 1914 listings with disclosed salaries, most security & safety jobs in Massachusetts pay between $80k–$203k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Massachusetts right now?
There are currently 4,416 open security & safety positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Massachusetts?
Companies currently hiring include RTX, Allied Universal, MassDEP, mouhamedzz, General Dynamics Mission Systems, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Massachusetts?
Yes — 715 of the 4416 open security & safety positions offer remote or hybrid work (230 remote, 485 hybrid).
How do I apply for Security & Safety jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.