Phoenix, Arizona, United States · Hybrid
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
Skills: Client Services, Deductive Reasoning, Microsoft Office Suite, Medical Terminology, HIPAA Compliance
Phoenix, Arizona, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Cytogenetics, Specimen Processing, Instrumentation Troubleshooting, Quality Control, Preventative Maintenance
Phoenix, Arizona, United States · Hybrid
Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and d…
Skills: Model-Based Systems Engineering, SysML, Cameo Systems Modeler, MagicDraw, Syndeia
Phoenix, Arizona, United States · On-site
$18/hr–$21/hr
Part Time Male Specimen Collector Location: Phoenix, AZ Schedule: Part-Time | Tuesday-Saturday 4pm-9pm Seeking: Male candidates required for observed collections of gender identified male patients. Help make a positive i…
Skills: Specimen Collection, Patient Care, Customer Service, HIPAA Compliance, Medical Billing
Phoenix, Arizona, United States · On-site
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Complex Spine Surgery, Minimally Invasive Spine Surgery, Complex Spinal Reconstruction, Spinal Cord Tumor Treatment, Clinical Research
Phoenix, Arizona, United States · On-site
Mayo Clinic’s Department of Neurosurgery, led by Bernard R. Bendok, M.D. and located in Arizona is seeking a board-certified/board-eligible Neurosurgeon with fellowship training in the discipline of complex spine. This i…
Skills: Minimally Invasive Spine Surgery, Complex Spinal Reconstruction, Spinal Cord Tumor Surgery, Clinical Research, Medical Education
Phoenix, Arizona, United States · Hybrid
$80k–$165k/yr
About PCB Piezotronics, Inc. PCB manufactures sensors used by design engineers and predictive maintenance professionals to test and measure vibration, pressure, force, acoustics, load and shock for test, measurement, mon…
Skills: Technical Sales, Territory Management, Customer Relationship Management, Sales Forecasting, Product Demonstrations
Phoenix, Arizona, United States · Remote Solely
Inside Sales Specialist Department: Sales Reports To: Chief Consulting Officer Location: Remote (United States) About Title21 Health Solutions Title21 Health Solutions is a leading provider of innovative healthcare IT so…
Skills: Inside Sales, Lead Qualification, Consultative Selling, HubSpot, Pipeline Management
Phoenix, Arizona, United States · On-site
Primary City/State: Phoenix, Arizona Department Name: Work Shift: Day Job Category: Clinical Care Current Staffing Assignment: Radiology Technologist Locations: TOCA at Banner Health - 2222 E Highland Ave. Suite 300 Phoe…
Skills: Radiographic Procedures, Patient Education, Image Analysis, Equipment Quality Control, Troubleshooting
Phoenix, Arizona, United States · On-site
$77k–$131k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Environmental Health and Safety, Regulatory Compliance, Job Hazard Analysis, Risk Assessment, Incident Investigation
Phoenix, Arizona, United States · On-site
Job Description: Position Title: High School Pre-Calculus and Physics Teacher - Phoenix, AZ Location: Maryvale Preparatory Academy - Phoenix, AZ Compensation Type: Salary Compensation Amount: Starting at $41,150.00 Posit…
Skills: Pre-Calculus Teaching, Physics Teaching, Socratic Pedagogy, Lesson Planning, Classroom Management
Phoenix, Arizona, United States · On-site
POSITION SUMMARY: This position will be responsible for all Deep Well related development and evaluation on both current and future assets. The Well Engineering Manager will provide technical support on all well related …
Skills: Well Engineering, Injection Well Management, Pressure Transient Analysis, Reservoir Modeling, Well Modeling
Phoenix, Arizona, United States · On-site
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
Skills: Immunohistochemistry, Specimen Processing, Embedding, Microtomy, Grossing
Phoenix, Arizona, United States · On-site
$87k–$119k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Process Engineering, System Diagnosis, Root Cause Analysis, Design of Experiments, Statistical Data Analysis
Phoenix, Arizona, United States · Hybrid
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
Skills: Customer Support, Data Entry, Medical Terminology, Problem Solving, Case Management
Phoenix, Arizona, United States · On-site
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Physical Examinations, Disease Diagnosis, Preventive Care, Surgical Procedures, Dental Procedures
Phoenix, Arizona, United States · On-site
$87k–$119k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Process Engineering, System Diagnosis, Root Cause Analysis, Design of Experiments, Statistical Data Analysis
Phoenix, Arizona, United States · On-site
Job DetailsLevel: ExperiencedJob Location: PHOENIX, AZ 85015Position Type: Full TimeEducation Level: High School - GEDJob Category: OtherWATER CONSERVATION SPECIALIST JOB SUMMARY Under the direction of the Water Resource…
Skills: Demand Management, Water Conservation, Data Analysis, Project Management, Public Speaking
Phoenix, Arizona, United States · On-site
As a Sr. Engineer Tech here at Honeywell Aerospace, you will be instrumental in supporting the design, development, and implementation of advanced aerospace technologies. You will apply your technical expertise to solve …
Skills: Aerospace Engineering Support, Technical Analysis, System Integration, CAD Software, Simulation Platforms
Phoenix, Arizona, United States · On-site
This Opportunity WSP has a career opportunity for a Mid-Level Construction Materials Technician to join our team in Phoenix, AZ. Do you enjoy working outdoors in the construction industry? We have opportunities to grow a…
Skills: Construction Materials Testing, Soil Sampling, Asphalt Testing, Concrete Testing, Laboratory Equipment Operation
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The Account Liaison is responsible for obtaining testing information, assisting with specimen acquisition, and communicating with clients throughout the testing process. They resolve case discrepancies and maintain accurate patient records to ensure a high-quality client experience.
A high school diploma is required, along with 1-3 years of experience in client services using deductive reasoning. Proficiency in Microsoft Office and knowledge of medical terminology and HIPAA provisions are highly preferred.
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Account Liaison position is responsible for obtaining the information required to begin Caris’s testing, assist with the specimen acquisition process, and communicating with clients throughout the Caris testing process. This position is assigned to support accounts/ territories and is responsible for helping build relationships with field teams and clients. Considerable independent judgment is required to carry out assignments that have a significant impact on the client experience.
Job Responsibilities
Facilitates timely and accurately the resolution of 100 or more discrepancies per day.
Quality check new case set-up with a quality average of 96% of better.
As assigned by management, will be responsible for the service team distribution inbox, answer inbound calls and attach incoming docs to existing cases and the patient folder.
Assist other team members with work as needed to ensure full completion of daily caseloads.
Meets all deliverables and goals set by the department Vice President, Director and or supervisor.
Meets all regulatory agency requirements as they pertain to job function.
Maintains accurate and complete documentation in the client and patient records to continuously improve the customer service process and meet regulatory requirements.
Provides support to the ACT team and Caris Labs for rapid resolution of client issues.
Builds strong customer relationships through client focus, professional demeanor, reliability, and timely responsiveness.
Responds to client emails, calls or fax inquiries regarding clinical data, referral tests, analysis, and test ordering requirements.
Exercises problem-solving and analysis skills to rapidly solve specimen and case discrepancy issues.
Analyzes testing information submitted via Caris requisitions and resolves discrepancies.
Utilizes laboratory information system and customer relationship management software to enter, gather, and analyze data.
Provides proactive communication to clients related to case concerns or issues.
Evaluates client concerns, complaints, and trends to recommend changes to accommodate client needs.
Responsible for individual tasks and projects as defined by management.
Executes other activities as assigned by management.
Required Qualifications
High School diploma or equivalent required.
1-3 years of experience in a client services role where deductive reasoning is necessary and compelling evidence of related service skillsets is required.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
1-3 years of experience working in a customer support environment preferred.
1-3 years Laboratory experience.
Bachelor’s degree preferred.
1-3 years of experience in a physician office environment, hospital environment or other patient healthcare setting highly preferred.
Proficiency in healthcare and medical terminology required.
Knowledge of HIPAA provisions and importance of privacy of patient data.
Physical Demands
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends and/or holidays.
Potential for hybrid work schedule after 3 months of service and meet the eligibility requirements.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Fulfilling the promise of precision medicine through quality and innovation.
Caris Life Sciences® (Caris) is the leading next-generation TechBio company and precision medicine pioneer that is actively developing and delivering innovative solutions to revolutionize healthcare and improve the human condition. Through comprehensive molecular profiling (Whole Exome and Whole Transcriptome Sequencing) and the application of advanced artificial intelligence (AI) and machine learning algorithms, Caris has created the large-scale, clinico-genomic database and computing capability needed to analyze and unravel the molecular complexity of disease. This convergence of sequencing power, big data and AI technologies provides an unmatched platform to deliver the next-generation of precision medicine tools for early detection, diagnosis, monitoring, therapy selection and drug development. Headquartered in Irving, Texas, Caris has offices in Phoenix, New York, Tokyo, Japan and Basel, Switzerland. Caris or its distributor partners provide services in the U.S., Europe, Asia and other international markets.
Offices: 750 W John Carpenter Fwy, Irving, Texas 75039, US · 4610 S 44th Pl, Phoenix, Arizona 85040, US · St. Jakobsstrasse, 199, 4052 Basel, CH
There are currently 818 open science & research positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mayo Clinic, Arizona Department of Transportation, Honeywell Technologies, Banner Health, Caris Life Sciences, among others. Browse the listings above to see every active employer.
Yes — 152 of the 818 open science & research positions offer remote or hybrid work (36 remote, 116 hybrid).
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