Tokyo, Japan · On-site
Job Requisition ID # 26WD99311 募集職種概要 お客様第一のマインドセットを持ち、長期的な関係構築に情熱をお持ちですか？ 変化に対して前向きに取り組める方ですか？ もしこのような方であれば、日本拠点でのカスタマーサクセスマネージャーを募集しています。Autodeskのエンタープライズ ビジネス アグリーメント（EBA）を締結しているお客様の長期的な成功を支援し、ビジネス目標の達成と製品の採用促進に向けた様々な…
Skills: Account Management, Relationship Building, Strategic Roadmapping, Financial Acumen, Negotiation
Tokyo, Japan · On-site
CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Meaning…
Skills: Sales Planning, Data Analysis, Salesforce CRM, Master Data Management, Project Management
Tokyo, Japan · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is…
Skills: Full-cycle Recruiting, Sourcing, Stakeholder Management, Candidate Experience, IT Recruiting
Tokyo, Japan · On-site
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop re…
Skills: Consultative Sales, Relationship Management, Lead Generation, Contract Negotiation, Customer Service
Tokyo, Japan · On-site
Job Description: Department Overview Rakuten Travel Experiences is a department responsible for operating "Rakuten Travel Experiences," a rapidly growing new business. Since its service launch in December 2021, we have b…
Skills: Business Development, Sales Strategy, Contract Negotiation, Supplier Acquisition, Market Analysis
Tokyo, Japan · On-site
Trade Marketing Analyst (Commercial Strategy / Category Management) Purpose of the Work In this position, the successful candidate will be responsible for supporting Sales through data analysis and driving the growth of …
Skills: Trade Marketing, Category Management, Data Analysis, Sales Strategy, Key Account Management
Tokyo, Japan · Hybrid
At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've …
Skills: B2B Sales, Sales Strategy Development, Market Research, Customer Relationship Management, Product Presentation
Tokyo, Japan · Hybrid
Job Description: Business Overview As part of Rakuten Group, Inc., we are entrusted with Rakuten Mobile business operations. Our division has entered the carrier business with innovative technology and advanced capabilit…
Skills: B2B Service Planning, Project Facilitation, Requirements Definition, Vendor Management, Contract Negotiation
Tokyo, Japan · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Team Management, KPI Management, Customer Service, Leadership, Staff Training
Tokyo, Japan · On-site
このポジションはファッション本部リテール部に属します。 リテールディレクターにレポートし、オフィス側から店舗におけるサービス、売上及び業務効率を高めるためのサポートすることがミッションです。 ■主な業務内容 １）チームサポート ‐リテール関連ミーティングの設定・管理・一部参加とミニッツ、レポートの作成 -サービスおよびセールス、スタッフ採用状況、離職率等のモニタリングと分析フォロー、RDとRMへの提言 -リテールスケジュールの更新と管理…
Skills: Business English, Microsoft Powerpoint, Microsoft Excel, Business Intelligence Tools, Retail Operations
Tokyo, Japan · On-site
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: Salesforce, Power BI, Business Analytics, Data Visualization, Data Governance
Tokyo, Japan · On-site
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, g…
Skills: B2B Sales, Business Development, Lead Generation, CRM Tools, Pipeline Management
Tokyo, Japan · On-site
The opportunity The Senior Account Executive for Territory Accounts will be part of a growing team helping start and shape our business for acquiring brand-new customers across Unity's Industry markets. Customers are in …
Skills: Account Management, Outbound Prospecting, Pipeline Generation, CRM Management, Sales Forecasting
Tokyo, Japan · Remote OK
Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve …
Skills: Pharmaceutical Marketing, Rare Disease Strategy, Budget Management, Market Modelling, Forecasting
Tokyo, Japan · Remote OK
Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve …
Skills: Pharmaceutical Marketing, Rare Disease Strategy, Gene Therapy, Market Access, HCP Engagement
Tokyo, Japan · On-site
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in sales, business development, advertising, account management, marketing, or consulting, or 3 years of experience with…
Skills: Sales, Business Development, Account Management, Marketing, Consulting
Tokyo, Japan · Remote OK
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn…
Skills: SaaS Sales, New Business Acquisition, Cross-selling, Pipeline Management, Consultative Selling
Tokyo, Japan · On-site
What Cognite is: Relentless to achieve Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial he…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Account Planning, Salesforce
Tokyo, Japan · Hybrid
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…
Skills: Full-cycle Sales, C-Level Engagement, Strategic Account Planning, Relationship Building, Cloud Security
Tokyo, Japan · On-site
SLSQ127R32 At Databricks, we empower organizations to make better decisions with data and AI. As an Emerging Account Executive, you'll partner with some of Japan's most innovative and fast-growing companies - helping the…
Skills: SaaS Sales, Cloud Sales, Big Data Sales, AI Sales, Account Development
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Manage long-term success for Enterprise Business Agreement (EBA) customers by driving solution adoption and maximizing ROI. Act as the primary point of contact to build strategic roadmaps and maintain relationships from end-users to CXO level.
Requires 3+ years of leadership experience in customer-facing roles with business-level proficiency in both Japanese and English. Candidates must possess strong financial acumen and a deep understanding of recurring revenue business models.
募集職種概要
お客様第一のマインドセットを持ち、長期的な関係構築に情熱をお持ちですか？ 変化に対して前向きに取り組める方ですか？
もしこのような方であれば、日本拠点でのカスタマーサクセスマネージャーを募集しています。Autodeskのエンタープライズ ビジネス アグリーメント（EBA）を締結しているお客様の長期的な成功を支援し、ビジネス目標の達成と製品の採用促進に向けた様々なサービスを提供していただきます。
このポジションは、お客様とAutodeskの双方にとって大きな影響をもたらすやりがいのある機会です。
真のカスタマーサクセスは「共感」と「信頼」によって築かれます。私たちの文化の基盤は「Customer First（お客様第一）」です。
EBA契約を締結しているお客様に対し、Autodeskの主要な窓口としてアカウント管理および関係構築を担z̄い、スムーズなオンボーディング・アダプションとサポートの調整を通じて、Autodeskソリューションへの投資効果を最大化することが期待されます。
主な業務内容
短期間で最大のROI（投資対効果）を実現するプロジェクトや支援活動の優先順位付けを支援し、新しいソリューションの採用を加速
成功のための測定可能な基準を設定し、組織全体の方向性と整合性を構築
特定の主要顧客との間で戦略的なロードマップを策定・維持し、Autodeskソリューションの幅広い導入を支援
社内の専門家と連携し、お客様のビジネス・技術的課題をAutodesk製品・サービスや必要に応じたサードパーティ技術を用いて解決
信頼されるアドバイザーとして、深い傾聴と洞察の共有を通じてお客様との関係を強化
レポート、提案書、ビジネス評価、推奨事項などのアカウント関連ドキュメントを作成・管理
キーユーザーから経営層（CXO）に至るまで、主要顧客との密接な関係を構築・維持
必須条件
顧客対応組織での3年以上のリーダーシップ経験
顧客への深い共感力、協調性、成長志向
顧客の成功を自分の成功と捉える姿勢
自発的に目標に向かって努力できる方
学びと変化に柔軟で、他者のサポートを素直に受け入れて活用できる方
説得・交渉・合意形成による影響力の発揮
継続収益型ビジネスモデルにおける価値ドライバーの深い理解
分析力とプロセス指向のマインドを含む優れた財務知識
周囲を鼓舞し、共感を呼ぶことができるクリエイティブなリーダーシップ
優れたコミュニケーション・プレゼンテーションスキル
日本語と英語でのビジネスレベルの会話力
歓迎条件
建築、建設、またはエンジニアリング業界への関心または理解
大手企業・グローバル顧客への技術・サービス導入経験、ならびに継続的な学習意欲
顧客および社内関係者の双方を巻き込む影響力とリーダーシップ
SaaS（Software-as-a-Service）モデルにおける顧客管理や、価値創出の理解
Position Overview
Do you have a customer-first mindset and a passion for building long-term relationships? Are you someone who approaches change with a positive attitude? If so, we are hiring a Customer Success Manager based in Japan. In this role, you will support the long-term success of customers under Autodesk’s Enterprise Business Agreement (EBA), helping them achieve business objectives and driving solution adoption through a variety of services. This position offers a highly rewarding opportunity to make a significant impact on both customers and Autodesk. True customer success is built on empathy and trust. At Autodesk, our culture is grounded in Customer First.
As the primary point of contact for customers with EBA contracts, you will be responsible for account management and relationship building. You will ensure smooth onboarding, adoption, and coordinated support, while maximizing the return on investment in Autodesk solutions.
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
Please search for open jobs and apply internally (not on this external site).
Designers, engineers, builders, and creators trust Autodesk to help them design and make a better world. #MakeAnything
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment. We empower innovators everywhere to solve challenges, big and small. From greener buildings to smarter products and more mesmerizing blockbusters, Autodesk software helps our customers design and make a better world for all. Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more, to unlock their creativity and solve important design, business, and environmental challenges. Our software runs on both personal computers and mobile devices. It taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate, and fabricate their ideas in 3D. We provide exceptional compensation and benefit packages, and we’d love for you to join us. We’re proud to be an equal opportunity employer, and we consider all qualified applicants without regard to race, gender, disability, veteran status, or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have over 10,000 employees worldwide.
Offices: Market St, San Francisco, CA 94105, US · Via Tortona, 37, Milano, Lombardia 20144, IT
There are currently 316 open sales positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Salesforce, Datadog, Google, Rakuten, AstraZeneca, among others. Browse the listings above to see every active employer.
Yes — 142 of the 316 open sales positions offer remote or hybrid work (15 remote, 127 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
