Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Customer Success Management, Account Management, SaaS, English Fluency, Italian Fluency
Porto, Portugal · On-site
$27k–$44k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Accountability, Business Behavior, Collaborating, Relationship Building, Account Management
Porto, Portugal · On-site
O Grupo empresarial GrupoTOP conta com mais de 20 anos no mercado do retalho. Em 2005, o grupo lançou a marca Mr. Blue, uma marca de moda para os homens que gostam de viver com estilo. Atualmente marcamos a nossa presenç…
Skills: Sales Orientation, Customer Loyalty, Charisma, Responsibility, Fashion Knowledge
Porto, Portugal · On-site
A Ageas é um grupo segurador internacional com 200 anos de história. Com sede em Bruxelas, está presente em 13 países da Europa e Ásia. Opera em Portugal desde 2005 com a missão de ser um parceiro de referência na área s…
Skills: Commercial Management, Stakeholder Management, Business Development, Data Analysis, Insurance Product Knowledge
Porto, Portugal · On-site
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on excepti…
Skills: Customer Service, Sales Conversion, Lead Management, CRM Proficiency, RV Technical Knowledge
Porto, Portugal · On-site
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Skills: Customer Service, Sales Conversion, CRM Management, Vehicle Demonstrations, Lead Management
Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Customer Success Management, Account Management, Stakeholder Management, Product Adoption, Churn Mitigation
Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Customer Success Management, Account Management, SaaS, Stakeholder Management, Customer Retention
Porto, Portugal · On-site
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
Skills: Vehicle Ordering, Vehicle Registration, Invoicing, Sales Process Control, Documentation Management
Porto, Portugal · On-site
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
Skills: Vehicle Ordering, Vehicle Registration, Invoicing, Sales Process Control, Documentation Management
Porto, Portugal · On-site
A Salvador Caetano é um grupo internacional presente em 3 continentes, com mais de 75 anos dedicados à indústria e ao setor automóvel. Empregamos mais de 8000 pessoas, em mais de 46 países. Na Salvador Caetano criamos va…
Skills: Customer Service, Invoicing, Complaint Handling, PHC Software, Microsoft Excel
Porto, Portugal · On-site
A La Casa de las Carcasas é uma empresa de origem espanhola, fundada em 2013, especialista na venda de capas e acessórios para telemóvel. Rapidamente se tornou um sucesso e em pouco tempo expandiu-se por toda a Espanha, …
Skills: Customer Service, Sales Techniques, Stock Management, Visual Merchandising, Store Organization
Porto, Portugal · On-site
A La Casa de las Carcasas é uma empresa de origem espanhola, fundada em 2013, especialista na venda de capas e acessórios para telemóvel. Rapidamente se tornou um sucesso e em pouco tempo expandiu-se por toda a Espanha, …
Skills: Customer Service, Sales Techniques, Stock Management, Visual Merchandising, Store Organization
Porto, Portugal · On-site
📞 Call Center – Porto A SellPoint, especializada em recrutamento na área comercial, está a recrutar Call Center para integrar a equipa de um cliente em Porto. Esta função é ideal para profissionais que procuram um ambie…
Skills: Customer Service, Consultative Selling, CRM Tools, Active Listening, Empathy
Porto, Portugal · On-site
💼 Comercial Interno – Porto A SellPoint, especializada em recrutamento na área comercial, está a recrutar um(a) Comercial Interno para integrar um projeto diferenciador na área da medicina dentária. Esta função tem um p…
Skills: Customer Service, Consultative Selling, CRM Tools, Active Listening, Empathy
Porto, Portugal · On-site
📞 Gestor(a) de Pacientes | Contact Center Comercial - Porto A SellPoint, especializada em recrutamento na área comercial, está a recrutar um(a) Gestor(a) de Pacientes para integrar uma equipa dinâmica e orientada para r…
Skills: Telesales, Negotiation, Customer Relationship Management, Communication, Argumentation
Porto, Portugal · On-site
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Customer Service, Sales, Fleet Coordination, Problem Solving, Guest Relations
Porto, Portugal · On-site
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Customer Service, Sales, Fleet Coordination, Problem Solving, Guest Relations
Porto, Portugal · On-site
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Customer Service, Sales, Front-office Management, Operations Handling, Quality Control
Porto, Portugal · Hybrid
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
Skills: Team Management, Sales Strategy, Pipeline Management, Customer Satisfaction, Negotiation
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Act as a trusted advisor for mid-market customers to drive product adoption, retention, and measurable business value. Manage customer health metrics and collaborate with sales teams to identify growth and expansion opportunities.
Requires 2-5 years of experience in Customer Success or Account Management, preferably within the SaaS industry. Fluency in both English and Italian is mandatory, along with strong communication and data-driven mindset.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
As a Mid-Market Customer Success Manager (CSM) at TeamViewer, you will act as a trusted advisor to a portfolio of mid-sized customers, ensuring they achieve measurable business value from our solutions.
You will manage a larger, dynamic portfolio of customers, focusing on driving adoption, retention, and scalable customer engagement. By combining strong relationship management with data-driven insights, you will play a key role in securing long-term customer success and identifying growth opportunities.
Customer Relationship & Engagement
Manage a portfolio of mid-market customers across multiple industries and regions
Build trusted relationships with key stakeholders and act as the primary post-sales contact
Drive structured engagement through regular touchpoints, lifecycle outreach, and business reviews
Establish yourself as a strategic partner while maintaining scalability across your customer base
Adoption & Value Realization
Ensure successful onboarding and enablement of customers
Drive product adoption and help customers maximize the value of TeamViewer solutions
Guide customers in translating use cases into measurable business outcomes
Support customers in realizing ROI and achieving their defined success criteria
Customer Health & Risk Management
Monitor customer health, engagement, and usage metrics to proactively identify risks
Develop and execute mitigation plans to prevent churn and improve retention
Maintain clear visibility on renewal status, customer sentiment, and success plan progress
Commercial Awareness & Growth
Identify upsell and cross-sell opportunities within your portfolio
Collaborate closely with Sales and Account Managers to drive account expansion
Contribute to predictable renewals and overall net revenue retention
Internal Collaboration & Voice of the Customer
Act as the voice of the customer internally by sharing insights with Product, Marketing, and Engineering
Coordinate cross-functional teams (Sales, Support, Solutions Engineering) to resolve customer needs
Contribute to improving customer success processes and scalable engagement models
2–5 years of experience in Customer Success, Account Management, or a similar customer-facing role (preferably in SaaS/software)
Fluency in both English and Italian
Proven ability to manage multiple customers simultaneously in a structured and scalable way
Strong communication, presentation, and stakeholder management skills
Ability to understand technical concepts and translate them into customer value
Comfortable using CRM and customer success tools
Experience in driving customer adoption, retention, and satisfaction
Highly organized with strong prioritization and problem-solving capabilities
Data-driven mindset with experience analyzing customer health and usage metrics
Experience working cross-functionally in an international environment
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Creating a world that works better
TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces - from small to medium sized businesses to the world’s largest enterprises - empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance - leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com. Imprint: TeamViewer Germany GmbH Bahnhofsplatz 2 73033 Göppingen Germany CEO: Oliver Steil CFO: Michael Wilkens CRO: Mark Banfield CPTO: Mei Dent Registration: Ulm HRB 534075 VAT: DE245838579
Offices: Bahnhofsplatz 2, Göppingen, Baden-Württemberg 73033, DE · 5741 Rio Vista Dr, Clearwater, Florida 33760, US · Adelaide, AU · Berlin, DE · Bremen, DE
There are currently 68 open sales positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Caetano Auto, TeamViewer, Indie Campers, Sellpoint, Infineon Technologies, among others. Browse the listings above to see every active employer.
Yes — 27 of the 68 open sales positions offer remote or hybrid work (1 remote, 26 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
