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Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401K Plan, Paid Time Off (PTO), Travel Benefits
Posted 1d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The specialist is responsible for reviewing purchase contracts, ensuring accurate documentation, and assisting new owners with the closing process. They also provide ongoing customer support and administrative assistance to the Quality Assurance Management department.
Requirements
Candidates must have a high school diploma and at least 2 years of hospitality or guest service experience. Proficiency in Microsoft Office and the ability to obtain a notary license are required.
Full job description
HGV now offers Day One Team Member Benefits!!
At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Coordinator in our dynamic Manufacturing team, you will be instrumental in guaranteeing the seamless and efficient functioning of our operations. This outstanding opportunity empowers you to contribute to our mission of excellence and become a valued member of a dedicated team committed to upholding the highest standards.
Why Team Members love working for us!
Our Team Members are essential to our company’s success. Full-time Team Members receive a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and great travel benefits.
What we are looking for:
As a Quality Assurance Specialist, we are looking for a strong minded individual who is looking to be involved at the end of our sales process! This person assists with closing as a customer makes a decision to purchase our vacation ownership product! If you have strong customer service and administrative experience this may be the job for you!
Solidifies the new owner's sale by total contract review
Reviews paperwork
Ensures accurate signatures, notary and execution of purchase documents
Helps new owner understand the purchase:
While at work, will be assisting owners purchasing, but also help owners coming in and calling with questions or cancellations
Explains and ensures new owner understands the documents
Assists with the administrative duties of the QAM department.
Maintains a high standard of customer service throughout the resort.
Positive service to new owners prior to activation
Positive service to all owners who call after activation
Drives Execution
Ensures new and current owners understand documents and ownership
Help owners feel comfortable about their purchase and if need be, help book soft reservations for them before they are in the system
Make sure current owners who have questions have their answers, or at least find the answers for them and point them in the right direction (i.e. payoff information, help with on-line assistance)
Assist in training new QAMs
Assist with supply and inventory management to ensure we have all the necessary materials to complete daily tasks
Review document change bulletins from legal or Club information and ensures the department has the most recent materials
Be available for calls and participates in different conference calls to help with efficiency (i.e. owner referral, Portfolio Services)
Qualifications
Basic Qualifications:
High school Diploma/GED
At least 2 years of hospitality/guest service experience.
Communicate clearly and distinctly with new owners. Must have excellent communication skills, both verbal and written and a positive demeanor
Possess project management and problem solving skills.
Must be computer savvy and have experience using Microsoft Office Suite.
Must possess the ability to acquire your notary license.
Able to work a flexible schedule to include weekends and holidays
Must exude a professional demeanor at all times on duty or on property
Preferred Qualifications:
Bachelor’s degree in Hospitality Management/Business Administration or related experience preferred
2+ years experience in Quality Assurance (QAM) or as a Verification Loan Officer (VLO)
Existing Notary Licensure
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Industry
Hospitality
Company size
10,001+ employees
Founded
1992
Headquarters
Orlando, FL
LinkedIn followers
88,174
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US
How many Sales jobs are open in New Orleans, LA right now?
There are currently 170 open sales positions in New Orleans, LA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in New Orleans, LA?
Companies currently hiring include AutoZone, Global Elite Consultants, SBP, Hancock Whitney, KREWE, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in New Orleans, LA?
Yes — 32 of the 170 open sales positions offer remote or hybrid work (26 remote, 6 hybrid).
How do I apply for Sales jobs in New Orleans, LA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.