The User Services Analyst III provides insightful and comprehensive user support to the Tulane University community through an array of technological tools at their disposal. The User Services Analyst III maximizes custo…
Skills: Windows Support, Macintosh Support, Desktop Software Support, Server Support, Configuration Management
Marriott International Hotels, Inc.
Assistant Sous Chef
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Full-time
Posted 4h ago
~40 hrs/week
Responsibilities
The User Services Analyst III provides comprehensive technical support to the university community and leads on-site support initiatives. They also collaborate with IT staff to develop tracking systems and implement improved technology solutions.
Requirements
Candidates must have at least 5 years of experience in Windows and Macintosh desktop and server support environments. Additionally, 3 years of experience in configuration management and deployment at scale is required.
Full job description
The User Services Analyst III provides insightful and comprehensive user support to the Tulane University community through an array of technological tools at their disposal. The User Services Analyst III maximizes customer support by thoroughly and efficiently identifying client needs. This position will lead on-site support endeavors, advanced phone assistance, remote desktop, and/or high level Windows or Mac support. The User Services Analyst III utilizes a robust IT user oriented skill set to maintain and develop tracking, reporting and support systems. The USA Ill proactively collaborates with other IT analysts an IT staff to implement and improve services, deliver advanced educational resources, and identify appropriate technology solutions. The roles relies on strong technology, leadership, management and communication skills to assist Senior IT Leadership in meeting the core goals of customer service and technical support.
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [email protected].
COBRE Integrated Research Cores (Spatial Multiomics, Genomics, Bioinformatics)
Interdisciplinary PhD in Aging Studies
Industry
Higher Education
Company size
2-10 employees
Headquarters
New Orleans, Louisiana
LinkedIn followers
37
Research & Innovation to assure quality of life in an aging population.
The demographic reality today and in the foreseeable future is a graying population, both in terms of an increase in life expectancy and in the number of people over the age of 65. The retirement of the baby boomers, 77 million strong, will place a strain on Social Security and Medicare in the next decades. Only a compression of morbidity, coupled to changes in health systems management and healthcare delivery, can relieve this pressure. This will require significant research effort, in biological sciences, clinical medicine, behavioral and social sciences, as well as demography, economics, and policy planning. The research will engage basic, clinical, and translational scientists in multidisciplinary teams. The issues surrounding the expansion of the elder population transcend medicine and public health. The design and implementation of elder-friendly communities is emerging rapidly with abundant economic impact on this state and country. Furthermore, the increase in elder health that is an essential social and economic imperative will require planning for second and even third careers. The concept of 'active retirement' is taking on new meaning under current economic conditions. This in turn engages universities in forms of continuing education that have yet to be thoroughly explored, and it also has important implications for the model of the workplace.
The Tulane Center for Aging encompasses both the work of the COBRE Grant Projects and the Interdisciplinary PhD in Aging Studies.
Offices: 1430 Tulane Ave, MC 8513, New Orleans, Louisiana 70112, US
How many Customer Service & Support jobs are open in New Orleans, LA right now?
There are currently 1,147 open customer service & support positions in New Orleans, LA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Orleans, LA?
Companies currently hiring include Domino's, Ochsner Health, LCMC Health, Caesars Entertainment, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Orleans, LA?
Yes — 75 of the 1147 open customer service & support positions offer remote or hybrid work (52 remote, 23 hybrid).
How do I apply for Customer Service & Support jobs in New Orleans, LA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.