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$250k–$420k/mo
Full-time
bachelor degree
Paid Vacation, Holiday, Sick Time, Medical Health Plan, Life Insurance, Employee Stock Purchase Plan
Posted 42d ago
~40 hrs/week
Responsibilities
Manage and develop global activity for top industry customers to ensure business retention and revenue growth. Orchestrate strategic business planning and create value-add supply chain solutions through collaboration with senior executives.
Requirements
Requires a university degree and a minimum of 3 years of experience in logistics or a similar industry. Candidates must possess strong analytical, presentation, and project management skills along with proficiency in CRM software.
Full job description
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.
SCOPE OF POSITION
To create a unique Expeditors customer experience through total ownership of and accountability to:
Understand global customers' profile, needs and expectations.
Retain existing business and continuous pursuit of global business development.
Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
REPORTING STRUCTURE
Customer Retention and Development Manager
Qualifications
University or equivalent business qualifications
Minimum 3 years Expeditors or industry experience
Proven work experience in business development
Knowledge of Expeditors products and services
Knowledge of required Expeditors operating systems
Proficient in MS Office and CRM software
Strong presentation skills
Proven project management skills
Strong analytical skills
Ability to perform and meet KPI requirements
Proven problem solving and interpersonal skills
Charismatic with an ability to connect
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
In addition to the base salary, employees are eligible for five bonus payments per year: four performance-based bonuses and one year-end bonus.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1979
Headquarters
Bellevue, Washington
LinkedIn followers
534,108
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Offices: 3545 Factoria Blvd SE, Bellevue, Washington 98006, US · 1 Ascot Road, Middlesex, England TW14-8QH, GB · Cargo Mega Terminal Building, Office 5097, Dubai, Cargo Village P.O.Box: 60844, AE · 61 Alps Ave, Singapore, 49, SG · No. 1, Lane 128, Linhong Road, Shanghai, Changning District 200335, CN