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$35k–$55k/yr
Full-time
Posted 26d ago
~40 hrs/week
Responsibilities
Manage a portfolio of merchant partners in Italy to drive growth through product upselling and cross-selling. Responsibilities include optimizing integrations, conducting business reviews, and collaborating with internal teams to increase transaction volume and revenue.
Requirements
Requires 2-3 years of experience in account management or business consulting with strong business acumen and data-driven skills. Fluency in both Italian and English is mandatory.
Full job description
At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.
If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.
THE MISSION We are looking for a motivated Account Manager to create long-term, trusting relationships with our merchant partners in Italy. The Account Manager’s role is to oversee a portfolio of assigned merchant partners, actively driving growth through product upselling and the cross-selling of additional services. Additionally, the Account Manager will be responsible for collecting, analyzing, preparing, and reporting key data points.
Key Responsibilities:
Retain and grow your portfolio by leading sales calls, business reviews, and recurring check-ins with the purpose to increase the current Total Transaction Volume and Revenue generated by the assigned Merchants Portfolio;
Maximize account value by systematically identifying opportunities for product upselling and the cross-selling of Scalapay’s ecosystem of services;
Manage the Go-Live of your assigned portfolio, assisting the sales team in reducing time-to-market and negotiating the best setting with the merchant;
Optimize integration and collaboration to achieve maximum penetration with all your assigned portfolio, by enabling Scalapay for the full customer base and making us the most appealing option;
Provide consultancy to our merchants on how to optimize revenue and marketing, leveraging Scalapay Value Proposition and your knowledge;
Manage co-marketing activities with your merchants to attract the Scalapay’s customer audience to increase revenue, collaborating with our internal Affiliate and Marketing team;
Use data analysis to spot business opportunities and presenting custom sales presentations with relevant findings and research;
Create case studies and best practices regularly, and share them internally and externally with the goal of scaling your account management activities and improve our sales conversion;
Test new approaches to increase Total Transaction Volume and Revenue and provide weekly forecast to your manager;
Be an advocate for your merchants with internal stakeholders with the goal of improving our business model, integrations, products and services;
Meet your merchants face-to-face regularly via on-site visits, fairs, events, and other field activities (traveling time will account for at least 30% of the role);
Minimum Qualifications:
Strong business acumen;
Proven ability to grow partnerships;
Proven experience in upselling and cross selling to maximize Merchants portfolios Total Transaction Volume;
Excellent communication skills; proactive, organized and data-driven profile;
Demonstrated ability to manage concurrent multiple projects and execute on tight deadlines;
Proficiency in Italian, and English is a must;
If you speak MEDDIC, it’s a plus;
2/3 years experience in account management and/or business consultant.
Hiring process
A quick chat with one of our Talent Acquisition team members;
A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation;
A case study to test your hard skills, that will be debriefed with the Hiring Manager and VP Growth;
A final chat with Simone (our CEO) where he will share and assess the Scalapay Values
Compensation will be determined based on skills, experience, and qualifications. Expected gross annual base salary: EUR 35,000 - 40,000, plus variable compensation of EUR 10,000 - 15,000 based on performance.
Take your time to enjoy, take your time to pay | Buy Now, Pay Later
Industry
Financial Services
Company size
201-500 employees
Founded
2019
Headquarters
Dublin City, County Dublin
LinkedIn followers
54,547
Total funding
$4.1B
Scalapay is an innovative payment method which allows a customer to defer payments through interest-free installments. The Buy-Now-Pay-Later service is available in over 10.000 brands (online and in-store).
The cost of the service is totally free for the customer and is financed by a commission applied to retailers who are immediately paid for their product.
Scalapay's benefits:
👉 +48% in the Average Order Value (AOV)
👉 +11% Conversions
👉 +65% of repeat purchase over a period of 3 months
Get in touch with us at: [email protected] or [email protected]
Offices: 7 D'olier Street, Dublin City, County Dublin D02, IE · Via Nervesa, 21, Milan, Lombardy 20139, IT · Wollongong, NSW 2500, AU · 83 Bd de Sébastopol, Paris, Île-de-France, FR · Carrer de Tànger, 86, Barcelona, Catalonia 08018, ES
Online PaymentsE-commerceRetailBNPLFinancial ServicesBuy Now Pay LaterFinanceFintechand MarketingPayments
How many Sales jobs are open in Milan, Italy right now?
There are currently 897 open sales positions in Milan, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Milan, Italy?
Companies currently hiring include Max Mara Fashion Group, MANGO, Buccellati, Delivery Hero, Radius, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Milan, Italy?
Yes — 345 of the 897 open sales positions offer remote or hybrid work (41 remote, 304 hybrid).
How do I apply for Sales jobs in Milan, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.