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The Transformation Manager will lead cross-functional commercial projects to drive sustainable growth across DAX Audio and Outdoor. They are responsible for aligning stakeholders, improving service processes, and supporting the development of new advertising products.
Candidates must have experience delivering complex projects within a matrix organization and possess strong stakeholder management skills. Excellent communication abilities and a strategic, outcome-led approach to problem-solving are essential for this role.
Your Role: Transformation Manager, DAX
Reporting to the Commercial Transformation Director, DAX, you will lead and support high-impact commercial projects across DAX Audio and DAX Outdoor. You will bring structure, insight and momentum to initiatives that improve how we work, develop our products and support sustainable commercial growth.
As a Transformation Manager, DAX at Global, you will:
Key Responsibilities
Project delivery and change leadership (40%): Lead cross-functional transformation projects from scope through to delivery, creating clear plans, milestones, measures of success and communications. Keep stakeholders aligned on priorities, risks, timelines and business benefits.
Commercial improvement and customer success (25%): Work with sales, agency, and DAX teams to understand customer needs and challenges. Identify opportunities to improve services, processes and ways of working, ensuring initiatives deliver meaningful commercial impact.
Product development and implementation (20%): Partner with DAX Audio and Outdoor teams on the development and delivery of new advertising products. Support robust project processes, effective stakeholder engagement and metrics that demonstrate impact.
Strategic insight and growth (15%): Build an understanding of market trends, the competitive landscape and Global’s wider objectives. Explore emerging opportunities with the Commercial Transformation Director and turn insight into practical, outcome-led recommendations.
What You’ll Love About This Role
Think Big: Help shape initiatives that strengthen DAX’s position in audio and outdoor advertising, bringing forward ideas that support long-term growth.
Own It: Take responsibility for moving priority workstreams forward, balancing pace with a structured and rigorous approach.
Keep it Simple: Turn complex challenges, plans and updates into clear actions that stakeholders can understand and support.
Better Together: Build trusted relationships across DAX and the wider Global business to deliver change collaboratively.
What Success Looks Like
In your first few months, you’ll have:
Built strong relationships with key DAX and wider-business stakeholders, understanding their priorities and growth opportunities.
Developed a clear understanding of the transformation programme, active workstreams and measures of success.
Agreed and begun leading priority projects, with clear roadmaps and regular stakeholder communication in place.
Built knowledge of DAX advertising products, Global’s wider product mix and the competitive landscape.
Identified opportunities to improve commercial outcomes, customer experience or delivery processes.
What You’ll Need
Project and change management: Experience delivering complex projects or initiatives in a matrix organisation, with a structured yet flexible approach.
Stakeholder focus: Strong relationship-building skills and a client-service mindset, with the confidence to work across teams and levels.
Communication: Excellent written and verbal communication skills, able to provide clear, consistent updates and articulate business benefits.
Strategic problem solving: The ability to diagnose challenges and opportunities, develop practical solutions and focus on measurable outcomes.
Commercial curiosity: An interest in media, agency and programmatic advertising landscapes, alongside an understanding of customer and market needs.
Personal approach: Comfortable working autonomously, with energy, resilience, curiosity and a bias towards action.
Making everyone’s day brighter
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold Radio. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 29 million on the radio alone.
Offices: 30 Leicester Square, London, WC2H 7LA, GB · 11 Brindley Place, Birmingham, England B1 2LG, GB · Temple Quay, One The Square, Bristol, England BS1 6DG, GB · Hemingway Rd, The Red Dragon Centre, Cardiff , CF10 4JY, GB · 1 West Regent Street, 8th Floor, Glasgow, Scotland G2 1RW, GB
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